Overview
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
General comment on SuccessFactors.
AI-assisted applicant screening helps recruiters find the right candidate
SAP SuccessFactors - Good and Bad
Localization along with global and standard practices with SAP SuccessFactors is very very useful.
SAP SuccessFactors is the best!
SAP SuccessFactors integrates well with external vendor APIs.
SAP SuccessFactors has improved candidates and employee experiences
SAP SuccessFactors enabled us to standardize hiring and offer process as well as compensation management process.
Looking forward to SAP SuccessFactors's AI!!
The SAP SuccessFactors for me platform is easy to use and allows for two-way communication.
standardizing processes for core HR has helped with the overall growth thanks to SAP SuccessFactors
SAP SuccessFactors's EC module is a robust solution.
SAP SuccessFactors, is it right for you?
Improved Employee Experience Thanks to SAP SuccessFactors
How SAP SuccessFactors Differs From Its Competitors
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AI Capabilities
SuccessFactors Implementation
Localized Cloud Platform
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Localized Cloud Platform
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Localized Cloud Platform
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Localized Cloud Platform
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SuccessFactors Implementation
Localized Cloud Platform
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Localized Cloud Platform
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SuccessFactors Implementation
SuccessFactors Implementation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee demographic data (426)8.181%
- Employment history (434)7.979%
- Organizational charting (447)7.878%
- Job profiles and administration (416)7.373%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $85 per year Up to 100 Employees
Product Demos
SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour
Joule Product Tour
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.1Employee demographic data(426) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 7.9Employment history(434) Ratings
Employment history is the ability to track previous positions held.
- 7.3Job profiles and administration(416) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(391) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.8Organizational charting(447) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.7Organization and location management(396) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.1Compliance data (COBRA, OSHA, etc.)(246) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.2Pay calculation(187) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.2Support for external payroll vendors(167) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7.9Off-cycle/On-Demand payment(164) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.3Benefit plan administration(166) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.3Direct deposit files(164) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.2Salary revision and increment management(201) Ratings
Salary revision is the ability to modify individual employee pay.
- 8Reimbursement management(145) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.5Approval workflow(258) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 8.2Balance details(215) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.3Annual carry-forward and encashment(187) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.9View and generate pay and benefit information(282) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8Update personal information(377) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.9View company policy documentation(241) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.9Employee recognition(215) Ratings
thank a team member
- 8.1View job history(361) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.4Tracking of all physical assets(3) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.5Report builder(374) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.3Pre-built reports(348) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.3Ability to combine HR data with external data(280) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.2New hire portal(299) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.3Manager tracking tools(275) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.9Corporate goal setting(348) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.2Individual goal setting(389) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.9Line-of sight-visibility(313) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.7Performance tracking(364) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.8Performance plans(397) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.7Performance improvement plans(337) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(373) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8Review reminders(377) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.9Multiple review frequency(302) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8Create succession plans/pools(258) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7.9Candidate ranking(239) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7.7Candidate search(247) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.8Candidate development(226) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.7Job Requisition Management(312) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.8Company Website Posting(297) Ratings
Software allows postings to be displayed on the company website
- 7.4Publish to Social Media(255) Ratings
Software provides ability to publish postings to social media sites
- 7.8Job Search Site Posting(284) Ratings
Software provides ability to publish postings to top job search sites
- 7.3Duplicate Candidate Prevention(259) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 7.4Applicant Tracking(298) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.7Notifications and Alerts(302) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SAP SuccessFactors?
- Employee Experience Management
- Core HR and Payroll
- Talent Management
- HR Analytics and Workforce Planning
- Sales Performance Management
SAP SuccessFactors Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
SAP SuccessFactors Screenshots
SAP SuccessFactors Video
SAP SuccessFactors Competitors
SAP SuccessFactors Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
SAP SuccessFactors Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1075)Attribute Ratings
- 9.3Likelihood to Renew36 ratings
- 8.8Availability6 ratings
- 7.9Performance6 ratings
- 7.7Usability50 ratings
- 6.5Support Rating27 ratings
- 7.8Online Training4 ratings
- 9.1In-Person Training2 ratings
- 7.3Implementation Rating13 ratings
- 7.8Configurability6 ratings
- 8.3Product Scalability6 ratings
- 7.3Ease of integration423 ratings
- 7.9Vendor pre-sale5 ratings
- 8.2Vendor post-sale5 ratings
- 8.3Professional Services4 ratings
- 3.4Contract Terms and Pricing Model3 ratings
Reviews
(1-25 of 545)Very Good product and User-friendly.
- Seamless Work flows.
- Reports
- Viewing employee data.
- EC Dashboard.
- We face problems replicating data from Employee Central to ECC (on-premise).
- More Standard reports.
General comment on SuccessFactors.
- Support service.
- Functionalities.
- Flexibility
- Continuous improvement.
- More functionalities with AI.
- Open up the provisioning to customers.
- Data Management
- Integration
- Performance management
- Learning module is too complicated
- Joule
- Recruiting platform
SAP SuccessFactors - Good and Bad
- Provide great employee experience
- Provide seamless candidate experience
- Integrates well with 3rd party through OData API and middlewares
- BTP is a game changer
- Bringing in enhancements faster by engaging user groups
- More accelerators for new functionalities like Talent intelligence Hub
- Provide AI capabilities to experience functionality without charging license in preview instances
Localization along with global and standard practices with SAP SuccessFactors is very very useful.
- EC
- STory reporting
- upgrades
- onboarding
- referral programs
- bonus plans
SAP SuccessFactors is the best!
- Great Support and Assistance
- Easy to follow content
- Intuitive screens and interfaces
- Quicker assessment of new feature recommendations
- Improve response time to customer requests
- Evaluation of new release updates
- Integrates well with active directory
- Integrates well with external vendor APIs
- Improve reporting capabilities
- Better explanation of error messages when uploads fail
- Recruitment
- Payroll
- Time and Attendance
- Skills Matrix
- Raising incident tickets
- Waiting time to implement an incident
SAP SuccessFactors enabled us to standardize hiring and offer process as well as compensation management process.
- organization structure
- performance goals
- training management
- development planning
- Data input and editing and management within performance management
- Time capture and reporting for hourly workers and unionized workers
Looking forward to SAP SuccessFactors's AI!!
- Front end for the user is easy friendly user
- The variety of modules a=that are availabe=le
- Flexibility for creating reports and templates
- Create accessible empty fields - less standardize
- remove step in the TA module
- format issue with job description
The SAP SuccessFactors for me platform is easy to use and allows for two-way communication.
- Integrates performance and development with learning in a very seemless manner
- Great end-user experience
- AI integration
- Role-based permissioning could be be set up in a way that allows us to manage it better
standardizing processes for core HR has helped with the overall growth thanks to SAP SuccessFactors
- Good product catering to the different Talent modules
- Good customer support
- Good Partner and User community
- Long time to analyse and implement customer improvement ideas through Influence
- Having more customer meets to understand customer issues
- Billing on customer projects is not that reasonable
SAP SuccessFactors's EC module is a robust solution.
- EC module
- Recruitment
- Sometimes I am not able to find the solution to implement very handy, and I don't want to rely on the implementation partner.
- Also when I raise a case to SAP they always push to use the implementation consultant instead of providing the guidance to solve my issue.
SAP SuccessFactors, is it right for you?
- HR Records
- Learning Management
- Data integration
- Workflows
- Cloud base, can be access anywhere
- Centralized platform, so multiple modules can transfer employee data to from each other
- unified look and feel
- Single sign on
- Unstable, features break too frequently unexpectedly
- Design details that makes sense for developers but not for business
- very difficult to get enhancement to align with business process
- No out of the box form management feature where we need the most
- Compliance tracking (curricula)
- Intuitive and simple navigation
- New features and functionality schedule- always new features to assess and adopt
- LMS is still an obvious bolt on - would love to see it native in HXM
- Release QA on SAP side can be improved - see many errors in releases that should be caught during your internal QA
SAP SuccessFactors is able to cleanly hold our HR data and the scalability is an asset.
- Ease of use
- Ease of customization
- Updates regularly
- integration partnerships are a challenge
- Learning access for new users
- Integrate into other SAP products
- Provides comprehensive HR landscape
- User experience layer
- Better time management capabilities
SAP SuccessFactors for Employee Management
- Employee management: being a reliable source of information
- Improve the users experience, to be more fluid and user friendly.
- Time management
- Compensation module
Best HR tool Ive used so far.
- Performance reviews
- Org chart
- Compliance
- More training content
SAP SuccessFactors is well suited for all things HR
- Payroll - very stable
- EC - Easy to Use
- Onboarding could be simpler
- Document Management should come standard for all documents outside of those natively supported
Improved Automation with SAP SuccessFactors
- great user experience
- integrates perf and dev
- data tracking and maintain history
- non monetary rewards and recognition
- time and attendance scheduling
SAP SuccessFactors - reality for government
- recruiting
- onboarding
- succession planning
- position management
- position management
- EH&S
- skills
- recognition
Integrated suite = Efficiency.
- Integrated HR Data
- Easy adoption due to consumer grade user experience.
- Efficiency for the organization
- Some screens are heavy with data and UI/UX could be improved
SAP SuccessFactors is Very User Friendly
- Onboarding
- Perfrormance and Goal
- Employee Central
- Replication with EC to ECC