SAP SuccessFactors - Good and Bad
June 21, 2024

SAP SuccessFactors - Good and Bad

Praveen Sankrithi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

We use the talent modules from SAP SuccessFactors and are in the process of implementing employee central pay and employee central core module. Three are multiple areas in talent and recruiting that had many business problems that SAP SuccessFactors has solved. For example , mass interviews and integration with outlook/Teams used to be higher challenge. With the help of interview scheduling we have overcome this and able to schedule interview with MS teams seamlessly .

Pros

  • Provide great employee experience
  • Provide seamless candidate experience
  • Integrates well with 3rd party through OData API and middlewares
  • BTP is a game changer

Cons

  • Bringing in enhancements faster by engaging user groups
  • More accelerators for new functionalities like Talent intelligence Hub
  • Provide AI capabilities to experience functionality without charging license in preview instances
  • Increased productivity by cutting down mundane tasks
  • Seamless pay without errors
  • Good ESS and MSS
I trust the usability is pretty good at industry best standards with robust security and roles well defined. The availability of best practices role gives a good front runner accelerator for this. Also the security aspect with IAS in place enhances a layer of security. Overall SAP SuccessFactors has good usability with industry best UI and experience .
Over the years the integrated experience of using this platform has quadrupled with the introduction of AI and Fiori experience. Also, consistently listening to client requirements through various forums. Standardizing process has been a huge game changer with a best practice dictionary available. Not everyone company will be able to a management consultant route to improve process. Hence , SAP SuccessFactors is great help there
With the whole AI wave and globally all products embracing it, we have to make sure our employees get the benefit of the same in their HR transactions as well. We would like to start by using them for daily transactions that employees do like applying for leave, workflow to cut time spent there .
SAP SuccessFactors recruiting goes leaps and bounds improvising recruiter and candidate experience by providing integrated experience. The sheer CRM capabilities helps attract and pipeline quality candidates. Also the RMK site with unified model is a huge advantage . Recruiting posting is another area which helps any recruiter save tons of time posting job to job boards.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

SAP SuccessFactors has a great ecosystem and scalability with it. It has got robust core module with multiple locales and Country specific configurations available. It has a clear itermodular integrations and downstream well defined. There are good documentation and training available after go live for developing internal talent . Overall, it has evolved well into a global ERP powerhouse.

SAP SuccessFactors Feature Ratings

Employee demographic data
6
Employment history
8
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
7
Performance improvement plans
7
Review status tracking
8
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
8
Candidate ranking
9
Candidate search
8
Candidate development
8
New hire portal
5
Manager tracking tools
8
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
8
Company Website Posting
7
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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