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Jotform

Jotform

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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Enjoying Jotform So Far

9 out of 10
June 24, 2024
We are new to Jotform and so far are using it to create and manage our online student enrolment forms. We were after a solution where …
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Highly recommend Jotform!

10 out of 10
June 20, 2024
We use Jotform to complete daily heavy equipment inspections, safety paperwork, and equipment operator qualification forms. We had issues …
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Jotform is Great

9 out of 10
June 10, 2024
We set out to find a customer satisfaction survey solution for our ticketing system and were pleasantly surprised by what Jotform has to …
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A++

10 out of 10
May 30, 2024
I joined an organization that relied on paper applications. Recognizing the shift toward an online world, I introduced Jotform as a …
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best for forms and App creation

10 out of 10
May 27, 2024
Jotform allows us to have everything we need for our events in one place. We can do registrations, emergency contacts, allergies, to check …
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Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (116)
    8.8
    88%
  • Multiple question types (117)
    8.6
    86%
  • Custom logo/branding (119)
    8.2
    82%
  • Themes (115)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.2
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.4
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.5
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.8.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(275)

Attribute Ratings

Reviews

(1-25 of 146)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
As a owner of a small cleaning service , this has been a true life saver for me and my work. It easy to understand and use. I personally use it for my booking request. I have used a few other providers but I keep coming back to Jotform because of everything being so user friendly . Thank you for all that you do and continue to do Jotform.
Score 9 out of 10
Vetted Review
Verified User
We are new to Jotform and so far are using it to create and manage our online student enrolment forms. We were after a solution where parents could provide information about themselves and their child while being able to provide their signature. Other solutions such as DocuSign didn't fit our needs. Jotform has exceeded our expectations as we use the Google Calendar and Google Sheets integrations to automate data transfer. It embeds really well onto our website.
Score 10 out of 10
Vetted Review
Verified User
We use Jotform to complete daily heavy equipment inspections, safety paperwork, and equipment operator qualification forms. We had issues with ensuring equipment maintenance was being done when damage was observed by operators on owned equipment. We are able now to better track qualifications, maintenance, and repairs. Jotform allows us to have a signed document trail and email notifications. It is extremely valuable tool and I highly recommend it.
June 10, 2024

Jotform is Great

Score 9 out of 10
Vetted Review
Verified User
We set out to find a customer satisfaction survey solution for our ticketing system and were pleasantly surprised by what Jotform has to offer. What we find really useful is the ability to pass information such as the ticket number to a hidden field on the form, which allows us to better track survey submissions. We also like that data can be pulled through an API, and we plan on using this for advanced reporting.
May 30, 2024

A++

Stephanie Hahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I joined an organization that relied on paper applications. Recognizing the shift toward an online world, I introduced Jotform as a solution. Our experience with Jotform has been flawless; we’ve encountered no issues, and the setup was straightforward. I highly recommend this app!
Score 10 out of 10
Vetted Review
Verified User
Jotform allows us to have everything we need for our events in one place. We can do registrations, emergency contacts, allergies, to check in, venue map, schedule, and a place where guests can upload pictures they take. As a small nonprofit this would not be possible any other way. I tried! I have been wishing for an app and Jotform provides that.
May 20, 2024

Jotform review

João Luiz de Melo Miranda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Jotform has helped us manage our NCR (Non-Conformance Report) documentation and quality inspections forms in an easy, fast, and reliable cloud data base that facilitate the access for everyone in the company to have more transparency and better responsiveness to issues that could slow down our production line. All forms are sent directly to the decision makers, saving time, and increasing our productivity.
Brittany Killian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I recently started using Jotform and got away from survey monkey mostly for the many features Jotform offers. We use it mostly for surveys in the community and it is by far the easiest to create, the best for collecting data and the best feature is the free option, but even if you have to upgrade to a price plan, they are so cheap its well worth it.
Score 10 out of 10
Vetted Review
Verified User
I'm running a short-term rental business and Jotform has helped me to make several Forms that help guests easily request and get the services they need, in just a couple of clicks. Jotform forms have so many options, so even the most demanding can find what they need. This has been so useful and saved me a lot of time. More people should be informed of such a useful app :)
April 18, 2024

Jotform Review

Score 10 out of 10
Vetted Review
Verified User
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply send them a chat which is available 24 hrs and they get right back with you. I will continue to use Jotform for my business as they are also able to store all your forms in one location. So happy to have found this company as it fulfilled all my business needs and very reliable.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jotform is very useful and versatile both for personal and business use. I have yet to discover it’s full potential but so far as using it for personal and household use to track expenses is very helpful, especially when linked to a third-party app. The app builder is also helpful for each users to be on the go to jot each form we need to record. Plus the customizations are amazing
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We used Jotform for intake forms for new users, e-signatures for legal compliance, and forms for internal process management. Jotform was the primary touchpoint for all our essential data—its scope of use was throughout our business. Jotform addressed the problem of manually requesting and uploading critical business data.
March 26, 2024

It's great

Score 8 out of 10
Vetted Review
Verified User
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and fulfills our needs.
March 25, 2024

Jotform user

Score 8 out of 10
Vetted Review
Verified User
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space for sales reps to have one form with multiple options for the multiple systems that we make. It also created a space to save the requests and send the filled out form to the required people automatically while the sales rep only had to submit one thing.
Paige Jack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have a health & wellness business. Knowledge is power and it's easy to be a problem solver for my clients when I understand their health concerns. I LOVE using Jotform as a nutritional health assessment to learn about the supplements my clients are currently taking so I can offer one of our guaranteed solutions for them. I also use it for a career assessment to learn about some of the people I consult when considering a career change from the pharmaceutical industry to helping doctors with their patients. The more I use it the more I understand the multiple applications for this amazing technology!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our Foundation we use Jotform for selecting participants for trainings we organise. Also, through the tool we gather their educational needs regarding those trainings. We truly recommend Jotform for nonprofit organisations. It is super useful, user-friendly and you do not need to be very tech-savvy to create beautiful forms, which is a great advantage of the tool!
Score 10 out of 10
Vetted Review
Verified User
We use Jotform each day for our small retail store. We have customers who trust in us to do repairs and their RC trucks and we use Jotform to log them in. We also do offsite events and we use the forms for people to sign up for the event. We also use it for raffle drawings. We are still learning all of the options that Jotform has to offer but at this rate we may be using their forms for just about everything in our business. It make life so much easier to tracking and reporting
February 27, 2024

LifeSaver!

Score 9 out of 10
Vetted Review
Verified User
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily register and express their willingness to be a part of our community. Additionally, we also use it in managing shelter visit requests. Prospective visitors can submit their requests through customized forms, providing us with essential information such as preferred dates, the purpose of their visit, and any specific areas of interest they would like to explore within our shelter. Lastly, we utilize Jotform for screening potential adopters, collecting essential details about their living situation, experience with pets, and their motivations for adopting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We needed a way for our customers to sign a consent and release of liability waiver online. The form needed to encompass everything we needed to convey and be fast and easy to sign. It needed to be accessible by mobile and PC and not require an account or sign-in. I reviewed and trialed at least five different platforms before settling into Jotform. When I had 4 of my customers take it for a test drive, they loved it, and all stated it was fast and easy. I could even quickly duplicate my form and easily translate it for our Spanish-speaking customers. I am now looking into the sales and inventory app options and am excited to use Jotform to help us be organized and, most importantly, professional.
February 19, 2024

Love Jotform

Darletris Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I absolutely love the Jotform app. It is so easy to work with, I have several business and it's my go for all my forms. I have created questioner's, terms and conditons and much more. I love how great it intergates with orther apps, and you can use links. I especially love that I can created apps that I can share with people in text, creating QR codes and all. And best of all the I'm still using the free version. You guys got to check then=m out.
Score 10 out of 10
Vetted Review
Verified User
Jotform is the perfect solution for my business. I collect information on potential clients in order to provide the best service for their specific needs. Jotforms allow me to customize my surveys and collect information that empowers me to build the perfect health plan for my clients. It also allows me to create surveys that give clients an opportunity to reflect on their growth throughout their journey. These forms are so simple to create and have a professional design.
Score 10 out of 10
Vetted Review
Verified User
We are a non-profit organization providing scholarships for a local high school. We use Jotform to create forms for the students to apply for the specific scholarships. We originally got their applications on paper and it was a major hassle making copies for our judges. Now, everything is online using the Jotform platform. It's awesome. The forms are easy to build and once all applications are in, we can share everything with our judges which steamlines the process. The kids obviously are used to doing things online so the entire process of using Jotform has been a huge win for everyone. Highly recommend the plarform.
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