Item: Jotform
Rating: 9
Author: João Luiz de Melo Miranda

Overall Satisfaction with Jotform

Use Cases and Deployment Scope

Jotform has helped us manage our NCR (Non-Conformance Report) documentation and quality inspections forms in an easy, fast, and reliable cloud data base that facilitate the access for everyone in the company to have more transparency and better responsiveness to issues that could slow down our production line. All forms are sent directly to the decision makers, saving time, and increasing our productivity.

Pros and Cons

Pros

User friendly
Direct emails
Easy to manage

Cons

Data base organization
Accessibility through phone
Email pictures not being sized correctly

Return on Investment

Increase productivity
removed down time for processing information
Increased information accuracy

Key Insights

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Likelihood to Recommend

If you need to handle a high amount of inspection forms or have a high number of users that feed information through forms, using Jotform will help speed up to collection and compilation of those forms, with it you can have all information at your hands at any time needed without having any lag on it.

Jotform Feature Ratings

Comments

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Marijoy A
commented a month ago
Hi João, Thanks for sharing your experience. We're thrilled to hear that our platform has significantly improved your process, making it easier, faster, and more reliable for you. We appreciate your recommendation. In response to your comment on database organization, we recommend using the Jotform Table. This powerful all-in-one database tool allows you to collect, track, manage, share, and organize data in the way that works best for you. For more detailed information, please visit https://www.jotform.com/products/tables/. If you want to access Jotform on your mobile device, we recommend downloading the Jotform Mobile App. Our guide at https://www.jotform.com/help/362-how-to-download-and-start-using-jotform-mobile-forms/ will show you how to do this. As for your feedback on pictures in the email not being sized correctly, you can specify the size after the unique name/tag in the email content section of the notification or autoresponder email to display the images in certain sizes. Please see https://www.jotform.com/help/405-how-to-display-uploaded-image-in-the-form-emails-or-thank-you-message/ for instructions on how to do this. If you have any questions or need help, please don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

Jotform review