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Jotform

Jotform

Starting at $0
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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Enjoying Jotform So Far

9 out of 10
June 24, 2024
We are new to Jotform and so far are using it to create and manage our online student enrolment forms. We were after a solution where …
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Highly recommend Jotform!

10 out of 10
June 20, 2024
We use Jotform to complete daily heavy equipment inspections, safety paperwork, and equipment operator qualification forms. We had issues …
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Jotform is Great

9 out of 10
June 10, 2024
We set out to find a customer satisfaction survey solution for our ticketing system and were pleasantly surprised by what Jotform has to …
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A++

10 out of 10
May 30, 2024
I joined an organization that relied on paper applications. Recognizing the shift toward an online world, I introduced Jotform as a …
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best for forms and App creation

10 out of 10
May 27, 2024
Jotform allows us to have everything we need for our events in one place. We can do registrations, emergency contacts, allergies, to check …
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Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (116)
    8.8
    88%
  • Multiple question types (117)
    8.6
    86%
  • Custom logo/branding (119)
    8.2
    82%
  • Themes (115)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.2
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.4
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.5
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.8.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(275)

Attribute Ratings

Reviews

(1-25 of 147)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
  • Embeds well onto websites
  • Well designed and stylish
  • Solid integrations across other well known platforms
  • The Google Sheets integration isn't that flexible. It just dumps the data. Would be good to be able to specify where.
  • Similarly, the Google Drive integration isn't too customisable. I can't dump the submission PDF's into a specific folder etc.
  • The Google Calendar integration is ok but would be great to be able to create reminders instead of events
Score 10 out of 10
Vetted Review
Verified User
  • Email notificationes
  • Signature verification
  • Easy to use form creations
  • Easy automated approval creation
  • Adding 1-5 users vs. full business package
  • Signature form submission restrictions could be a little larger
June 10, 2024

Jotform is Great

Score 9 out of 10
Vetted Review
Verified User
  • Information can be sent to any field using a URL.
  • Data can be accessed via an API.
  • Tables can be shared with other Jotform accounts.
  • Certain columns are automatically colour-coded on tables, and to my knowledge, it is not possible to modify those colours.
  • A view or page that shows recent submissions and is optimised for a wallboard in an office would be nice to have.
Brittany Killian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy to Create forms/ surveys
  • Best free and price plans are cheap
  • Love the QR code option it provides
  • Adding images or logos to your forms
  • Explaining what the add-on options are before adding them on form
  • Nothing else really comes to mind that needs changed
Score 10 out of 10
Vetted Review
Verified User
  • Every form has plenty of widgets for various use
  • Implementing a widget is one click away
  • Easy modification of widget's elements
  • Two-way linking of widgets with an online spreadsheet or an online database
April 18, 2024

Jotform Review

Score 10 out of 10
Vetted Review
Verified User
  • They answer all my questions
  • If there is ever an issue such as running out of signed documents they let you know in advance
  • Very easy to navigate
  • PDF editor, etc.
  • Integrating Jotform into my website was perfect
  • Would be good to call someone instead of chat to help navigate
  • Should make it clearer where to find your form/template
Score 10 out of 10
Vetted Review
Verified User
  • Very easy to understand
  • The layout is very easy to navigate
  • Free version loaded with plenty of useful options
  • I'm using their embed process and their color editor allows me to create a registration form that matches the look and feel of my website.
  • I might have missed it, but I didn't see a spellcheck. Could have been there, but missed it. If it is there, then they need to make it's availability clearer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Versatility in use
  • Vast customization features
  • Developing forms for a friendly and interactive user experience
  • Customization on the uploaded logo
  • Source/link for dropdown options from third-party source (i.e google sheet)
  • More Number formats in basic number element
March 26, 2024

It's great

Score 8 out of 10
Vetted Review
Verified User
  • Public Online Form Submission
  • PDF Conversion
  • Mobile Forms that are easy & accessible
  • Notifications and Digital submissions of these forms.
  • Jotform Formulas are difficult. Consider having similar syntax & prompts, such as how Excel handles function & same syntax
  • Create a document portal that directly links an online form to Dropbox/Drive/Cloud Storage & does not store information inside of Jotform
  • Better handling of calendar functions. Allow for more customization.
March 25, 2024

Jotform user

Score 8 out of 10
Vetted Review
Verified User
  • Saving every submitted form in an inbox
  • easy form creation
  • allowing to send the same form to multiple people.
  • being able to add on submissions without going to the next plan
  • informing users of glitches
  • notice of when submissions aren't being sent
Paige Jack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
  • Enabling images to be wider so they are more visually appealing on the phone
February 27, 2024

LifeSaver!

Score 9 out of 10
Vetted Review
Verified User
  • Ease of Use - Drag and Drop Feature
  • Unique Scheduling Features
  • More limits form submission
  • Removing the Form Views Limit
  • Additional Storage
  • Lower Price or discount for nonprofits
February 19, 2024

Love Jotform

Darletris Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Allows you add other links
  • Genarates QR codes that you can share
  • allows you to acept payments
  • Gets a responses really quick when I have a issue
  • I would to have direct contact with someone
Score 10 out of 10
Vetted Review
Verified User
  • The process to build forms is intuitive and easy to use
  • The platform allows for easy sharing with others.
  • Allows for files to be uploaded for the different forms.
  • No real complaints. Could possibly allow for a little more design features on the forms allowing a little more creativity but that's a minor issue for us.
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