Highly recommend Jotform!
June 20, 2024

Highly recommend Jotform!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We use Jotform to complete daily heavy equipment inspections, safety paperwork, and equipment operator qualification forms. We had issues with ensuring equipment maintenance was being done when damage was observed by operators on owned equipment. We are able now to better track qualifications, maintenance, and repairs. Jotform allows us to have a signed document trail and email notifications. It is extremely valuable tool and I highly recommend it.

Pros

  • Email notificationes
  • Signature verification
  • Easy to use form creations
  • Easy automated approval creation

Cons

  • Adding 1-5 users vs. full business package
  • Signature form submission restrictions could be a little larger
  • Better document trail for maintenance
  • Accountability of operators to complete daily paperwork and not pencil whip a hard copy.
  • Better tracking.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Field forms for construction workers especially with the app - very helpful.
Not great for field documents requiring multiple signatures.

Jotform Feature Ratings

10.0
Survey templates
Not Rated
Themes
Not Rated
Custom logo/branding
10
8.0
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
8
Not Rated
Survey logic flexibility
Not Rated
10.0
Response tracking
10
Data export
10
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
10.0
Access controls
10
Compliance
Not Rated

Comments

  • Marijoy A | TrustRadius Reviewer
    Marijoy A
    commented 9 days ago
    Hi, Thanks for sharing your experience. We're thrilled that our platform has been instrumental in streamlining your operations and meeting your various needs. Your recommendation means a lot to us. Our standard plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team while giving you full control and visibility into each action taken by members of your team for IT audit purposes. For more details, please visit https://www.jotform.com/enterprise/multiple-users/. If you'd like to collaborate with others on building or editing your forms, we recommend using our collaboration link feature. You can find detailed instructions on how to do this in our guide at https://www.jotform.com/help/419-understanding-form-collaboration/. Additionally, if you would like to allow others to view or manage the submission data, we suggest sharing the submission table. You can find more information about this feature at https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate/. You also mention signature form submission restrictions. If you're referring to having a higher Monthly Signed Documents limit, we suggest upgrading your account. You can follow our guide on how to upgrade your account at https://www.jotform.com/help/331-how-to-upgrade-my-account/. Reach out to us if you have any questions or need help through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

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