Excellent tool for NGOs
March 15, 2024

Excellent tool for NGOs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

In our Foundation we use Jotform for selecting
participants for trainings we organise. Also, through the tool we gather their
educational needs regarding those trainings.
We truly recommend Jotform for nonprofit
organisations. It is super useful, user-friendly and you do not need to be very
tech-savvy to create beautiful forms, which is a great advantage of the
tool!

Pros

  • online forms
  • user-friendly
  • simple

Cons

  • more submissions per month in free version
  • better nonprofit offer (in our case the reduced price is still high)
  • more templates
  • Useful for organising trainings
It is difficult to see answers in Google Forms. To us it is messy. In Jotform everything is clear and you can download answers in PDF, which is very handy.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

No

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Jotform is very well suited for gathering information before upcoming activities that can be organised. We use it in trainings, to gather information about participants, their needs, emergency contacts etc.

Jotform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10

Comments

  • Marijoy A | TrustRadius Reviewer
    Hi, Thanks for giving us an excellent rating. We're thrilled to hear that you find our platform user-friendly and that it has helped streamline your processes. We are also glad that you find the ability to download submissions as PDFs helpful in organizing and reviewing the gathered information. Your recommendation means a lot to us. We appreciate your feedback regarding our nonprofit pricing and will consider it for our future pricing strategies. We have an option that will allow you to increase your submission and form limits for free by completing some tasks. You can find more information about this in the Increase Limits section of your account at https://www.jotform.com/myaccount/increase-limits. In regards to your comment about wanting more templates, we have a large collection of free templates available at https://www.jotform.com/form-templates/. If you are looking for a specific template, please share with us the details so that we can better understand your needs and develop a suitable solution to improve your experience. If you have any questions or need help, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help you.

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