User friendly indeed
June 27, 2024

User friendly indeed

Angela Strachan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

As a owner of a small cleaning service , this has been a true life saver for me and my work. It easy to understand and use. I personally use it for my booking request. I have used a few other providers but I keep coming back to Jotform because of everything being so user friendly . Thank you for all that you do and continue to do Jotform.

Pros

  • Being User Friendly
  • Easy to comprehend
  • Great features
  • Love the integrations

Cons

  • Changing the photo on the forms
  • Will soon find out
  • My clients love the fact that the forms are simple and easy to use too.
  • Eager to learn more things on Jotform
This is my main reason why I use Jotform.
Because Jotform is very user friendly and if I can learn it anyone can.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Being easy to use. Easy to learn as well. I am not that savvy when it comes to alot of these new online services that's out there today but Jotform makes it very easy for me to learn and use it. Im grateful to have found them.

Jotform Feature Ratings

8.0
Survey templates
10
Themes
6
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Not Rated
Survey logic flexibility
Not Rated
Not Rated
Response tracking
Not Rated
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Not Rated
Access controls
Not Rated
Compliance
Not Rated

Comments

  • Marijoy A | TrustRadius Reviewer
    Marijoy A
    commented 3 days ago
    Hi Angela, Thanks for giving us a 5-star rating. It's great to hear that you find our platform easy to use and that it has been useful for your business. We love that you and your clients are having a positive experience using our platform and that you appreciate its features. Regarding your comment on changing the photo on the forms, you'll have to remove the image first on the field's properties and then upload the new photo. Please check the example in the screencast at https://link.jotform.com/8t9f4KTTap. If this is not what you're referring to or if you're encountering issues with changing the photo on your forms, please provide more details so that we can have a better idea of what's happening. Feel free to share the information or any questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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