Overview
What is Paylocity?
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Paylocity Review
Paylocity Reviews
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
Paylocity Review
How Paylocity Differs From Its Competitors
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Employee Engagement
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Automated Processes
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Automated Processes
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Paylocity Automated Processes
Paylocity Employee Engagement
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (956)8.787%
- Pay calculation (925)8.686%
- View and generate pay and benefit information (939)8.686%
- Employee demographic data (923)8.585%
Reviewer Pros & Cons
Pricing
What is Paylocity?
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Bitrix24?
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
What is BrightHR?
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.5Employee demographic data(923) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8.2Employment history(892) Ratings
Employment history is the ability to track previous positions held.
- 7.9Job profiles and administration(829) Ratings
Job profiles and descriptions can be created and edited.
- 7.6Workflow for transfers, promotions, pay raises, etc.(842) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.1Organizational charting(773) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.8Organization and location management(754) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.6Compliance data (COBRA, OSHA, etc.)(645) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.6Pay calculation(925) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.4Support for external payroll vendors(455) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.5Off-cycle/On-Demand payment(681) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.4Benefit plan administration(646) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 9Direct deposit files(921) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.2Salary revision and increment management(734) Ratings
Salary revision is the ability to modify individual employee pay.
- 8Reimbursement management(458) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.9Approval workflow(716) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(764) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.5Annual carry-forward and encashment(598) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.6View and generate pay and benefit information(939) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.7Update personal information(956) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.1View company policy documentation(760) Ratings
Employees can review company handbook, and corporate policy documents.
- 8.3Employee recognition(677) Ratings
thank a team member
- 8.4View job history(813) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 7.4Tracking of all physical assets(287) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.1Report builder(845) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.5Pre-built reports(861) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.7Ability to combine HR data with external data(536) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.4New hire portal(822) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8.1Manager tracking tools(650) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.5Corporate goal setting(347) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.6Individual goal setting(413) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.5Line-of sight-visibility(304) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.5Performance tracking(416) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.3Performance plans(511) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.3Performance improvement plans(432) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.4Review status tracking(524) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Review reminders(529) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.6Multiple review frequency(435) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7Create succession plans/pools(190) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7.3Candidate ranking(231) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7.6Candidate search(257) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.5Candidate development(206) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.9Job Requisition Management(456) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.1Company Website Posting(479) Ratings
Software allows postings to be displayed on the company website
- 7.7Publish to Social Media(373) Ratings
Software provides ability to publish postings to social media sites
- 7.8Job Search Site Posting(454) Ratings
Software provides ability to publish postings to top job search sites
- 7.2Duplicate Candidate Prevention(387) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.1Applicant Tracking(499) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.9Notifications and Alerts(500) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Paylocity?
Paylocity Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paylocity Videos
Paylocity Integrations
Paylocity Competitors
Paylocity Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1682)Attribute Ratings
- 8.9Likelihood to Renew95 ratings
- 8.8Availability11 ratings
- 9.4Performance11 ratings
- 8.6Usability65 ratings
- 7.2Support Rating87 ratings
- 8.2Online Training10 ratings
- 9.6In-Person Training2 ratings
- 8Implementation Rating40 ratings
- 8.3Configurability9 ratings
- 8.8Product Scalability10 ratings
- 6.7Ease of integration8 ratings
- 9.2Vendor pre-sale9 ratings
- 7.7Vendor post-sale10 ratings
- 9.1Professional Services6 ratings
- 8.4Contract Terms and Pricing Model7 ratings
Reviews
(1-25 of 785)Paylocity Review
- Actually. I find that the product itself is just easy to navigate, so it is quite inviting for our employees, especially new ones coming into our company. It is very approachable. So I think that the layout, the way that it looks, the way you navigate it is quite friendly.
- Honestly, there's only one big negative I have found with using Paylocity and it is our customer service. It is not that I can't get it, but I have to randomly call and we've even gotten into a trick that if the person doesn't sound confident in the answer, we just hang up and try again. It's not an ideal way to deal business, but we also enjoy the product and just want to work around it.
Paylocity Review
- So much. It's very intuitive. It's very easy for our new employees, especially to use easy for tracking time, love the option for recognition. We're just getting started on that. The biggest thing is everything's all right there where we need it and it's easy for our employees.
- I think the only thing I can think of off the top of my head is right now it's several steps for us to get our employees to their work state Labor law poster. Because we're a remote company, we have 30 states, that would probably be the most thing. I think it's three clicks into it before they get to where they need to be.
Paylocity, it's just all great. I love the ease of access on the portal, on the front page, everything is right there. I can't get more specific. It's just good.
Paylocity Reviews
- I've used two other companies that failed miserably. But the one thing I really appreciate about Paylocity is the recruiting aspect of it and how you can streamline it. For most of my career, I was a department of one. So I was doing it all. And so the recruiting piece that it does and how you can post and you can post internal and external, it'll track the applicants. You can do automatic disqualifiers, you can do automatic notices to employees, automatic stuff to managers that you can tag in there for being a department of one for a long time. It really streamlined the process and it made it look like it was more than one person doing the work.
- One thing that, since I've been using you guys and I've let you guys know and they've said, Hey, they put it on the roadmap if they're able to get to it. One simple thing that I think a lot of people I know that are, it's not frustration, it's just a very simple thing to fix. Once an employee submits a PTO request, an email goes to the manager's like, Hey, you need to approve PTO. There's no link, there's no nothing. So a lot of my managers who don't use it as much as I do, then they're confused and they got to go log in and there's no alert, there's no notification, there's no nothing. So whether it's a link in that email that takes them right to, Hey, log in, here's your approval of PTO or whatever it is, that would be a huge, I can't tell you how many managers I've had to walk through. Okay. I know it's not there. You have to log in, you have to go here, you have to go to approved time off. So that little simple thing would help a ton, I think.
Paylocity Review
- Onboarding, I've hired so many people. We're growing rapidly, so I'm able to set up specific onboarding depending on the position and I can load in different documents that each classification of employee would need. So I have different documents for our production workforce, our salary workforce, our remote workforce. I'm able to have them sign everything through a DocuSign as part of the onboarding. Again, it saves me so much time and I go in and I'm able to do my part of that. I believe the one I just did today is about 18 steps. So the employee uploads everything E-Verify is built in with that. So that's one less thing I have to do. I'm just verifying those documents and then everything goes from onboarding into that employee document center underneath employee search, she can find it within their documents, so I'm able to export that as a backup into their personnel folder.
- And this could totally be user error for me. Most of my notifications go into the notification center within Paylocity. I would like to see those come to my email because I don't check that notification center as a department of one, my focus and time is limited when I get pulled in many different directions. So having emails come to me instead of going to my notification center would be great.
Paylocity Review
- Onboarding for sure. Onboarding is seamless. You create the packages and it comes automatically to you and it's your turn to do something. If something is incorrect, you send it back to the employee. It's very, very easy to take them from recruiting to onboarding the recruitment platform also very, very easy creating the workflows seamlessly. Easy. Payroll I don't really touch much on, but as I've heard it's very easy. Everything is pretty user-friendly so far.
- Hard to use is definitely the workflows with the documents, document uploads, assigning a document to an employee for signature. It's a little confusing. Even our account manager was a little confused. That's another thing. The two account managers that we have had are kind of green in the area of Paylocity, so they don't really know how to assist us. They kind of outsource the question to other account managers and that's kind of something that we don't want. But everything other than that has been great so far.
Paylocity Review
- Honestly, I think the best thing about Paylocity is their customer service manager. So we had one named {B...}, and he was amazing. We had him for about six months. Anytime I had any sort of issue or question, he was immediately responsive. Either would respond within the hour or if he doesn't know the answer, he's like, I'm working on getting this answer for you. Loved [B...]. And [B...] got promoted. Good for him. We were so sad we lost him. But now we have [M...] and [M...] is also great. I honestly don't reach out to [M...] as frequently as I did [B...], that's because with [B...] we were still new at the product. I had a lot more questions. Now I'm in a little bit more steady state. We're pretty comfortable. But yeah, I would say that the customer service side Paylocity does very, very well.
- I think the implementation was unnecessarily hard. I think there were too many cooks in the kitchen. There was not just one person who knew everything. We had to work with [...] for onboarding. We had to work with [...} for time and labor. We had to work with, I don't remember her name, for HR and payroll. It was just like three different people were experts in three different things and no one actually knew what the other person did. So when you're on a call and if all three didn't join, it was kind of really difficult. And getting the answer to some things, I had to reach out to [...] and be like, Hey, I'm pretty sure you showed this to me during the demo, but they don't know what I'm talking about. And [...] just had to step in and be like, Hey, this is what I'm talking about. And he taught the implementation team how to do something that I knew you guys could do. And that was a little frustrating that not everyone was trained to the same level [...] was.
Less appropriate? Honestly, your recruiting system. For me, it's just easier for me to just get the applications directly through. Indeed, review the resume myself and then decide versus using a Paylocity page. But that could just be use of error, I don't know.
Paylocity Review
- So far we've done a lot of product use performance evaluations where our employees do their evaluations every year, but we also do journaling and one-on-one meetings. I think that's probably one of the best benefits of the system. We've transitioned into the compensation module as well, so that's helped us out with pay increases and also the compensation within the company.
- I do have some little quirks that I would like to fix and that's in performance. You have to actually do the filters to search for a certain item that you're looking for. And if you don't know that you have to clear those filters out, you're going to be struggling. So I wish that the filters weren't right away there.
Paylocity Review
- I really like the time clock situation because obviously when the old school, anybody could punch in and out for anyone, so it gets away from that because you only have one facial recognition, so nobody can check in and out for you. Also, the PTO associated with it is online, so we're able to request time off, approve time off, that type of thing. All with your telephone, which is today's technology and the payroll runs really smoothly.
- Setting people up on the time clock, there's like a little delay because when we go in to set up, it wants to default to a badge number instead of the facial, but if it goes 24 hours, it resets overnight and then the next morning it's on facial. It would be nice if it didn't have to do that. It essentially means we delay one day. I mean the world doesn't end and it's still way better, but that'd be a nice thing to figure out that little bug.
Paylocity Review
- I think the performance management side is really nice. I mean, there's a couple of updates that I would love to see, but I really like the ability to be able to document conversations with employees, doing the reviews, getting other employees feedback when you're completing a review. So I really like how that module works.
- I don't love the tax wizard in the onboarding module. I don't love that just because we have a lot of employees that struggle with hitting the right buttons. And I'm super excited to hear that they're going to add employee signatures, on journal entries, which is fantastic. Those would be the updates that I would ask for. And one of them is already coming.
I think it's really well suited because I work in healthcare and so we have a lot of providers that have medical licenses, nurse practitioner licenses, RN licenses, DEA licenses, and being able to manage them in one place and be able to do reporting on them and see when they're coming due and when they're going to expire, I think is fantastic. So I really, really am pleased about that portion.
Paylocity Review
The scope of our use is broad. We literally use it for everything. It's our HRIS system and our payroll, it's our everything. It resolves the need for multiple different systems. I love that everything is just in one place. I love that it's very user-friendly. All my employees can use it and it's easy to help them get on board with using it.
- It handles payroll very well. It handles time and labor very well. It handles applicant tracking well and the onboarding processes really well. It's very easy to customize.
- No, I know they're working on implementing it so that we can control our own GL that I'm looking forward to. That is one thing that I feel like has been missing, so I'm happy to see them addressing it.
- We went through a couple of different service reps, but that's been my only issue. The problem is a couple of the service reps.
Paylocity Review
- It's really user-friendly. Not only is the prompts very intuitive, but then it's all those great videos and tutorials.
- A few more integrations. I have looked at some possible vendors that don't integrate with Paylocity.
I haven't found a scenario yet where it's less appropriate.
Paylocity Review
- Our applicant tracking is the newest piece that we have brought on with the recruiting module and it has allowed the communication with our applicants, it's brought it up a level. Previously everything was done via phone or email, but going with Paylocity we were able to text, which is huge for not only us as staff members but for our potential new hires as well.
- We do a disaster recovery. We have employees in the eastern region of the United States, and we currently use Google to text a mass text and email to our staff if something were to happen. I've inquired previously with Paylocity about being able to text our staff a disaster recovery type message and at that time it wasn't a capability that was there. So I'm actually curious if there is that capability now and where we might be.
Paylocity Review
- I will say making the onboarding experience easy is great. Anyone that I send out an invite to, they're doing it in maybe 30 minutes, which is wonderful. I do know the recruitment has really changed a lot of our time recruiting our paper accessibilities. It's also elevating the staff in regards to our technology core concepts or baseline.
- I really like the reporting features now that they just implemented a little bit more of the dynamic reporting. It's actually helped streamline more of our government forms and reports that our audits require.
- From an admin perspective, I do struggle a little bit with the app because I don't have full recruiting capabilities, I'm not able to quickly turn turn around candidates if I'm not in the library or I'm not near my laptop. From the phone's perspective, if I try to pull up anything in Paylocity, it definitely does not display the same way as on a laptop or a computer. Those are some of the biggest downfalls I will say I am working through.
- Staff punching in and out. Over the last couple of weeks, we seem to have a lot of problems with it, so I'm trying to troubleshoot that with the staff. I did just speak with a representative in some other troubleshooting possibilities that might help improve that overall.
Paylocity Review
- I would say Paylocity as a whole does really well with their communication to their clients. So to us, anytime we have an issue, especially with the Bswift platform, we have an HR leader at Paylocity that's literally able to just help us with whatever technical issues that we're having, any HR issues, any information issues, all of that. Everyone's been super, super helpful when we have a concern or we're having trouble using this system, which isn't often.
- Areas for improvement, because we've implemented so many of the different functions of Paylocity, having everything integrate with one another has been a little bit of a challenge. So we'll input information in HR and payroll, but it doesn't necessarily flow super well into the other kinds of platforms in Paylocity. So that's been a little bit of a challenge.
Paylocity
- The payroll software is top notch. Recruitment module has been great. I think the workflow and the way you can customize all of the features of the recruitment module is awesome. Same thing with performance, you can really tailor everything to your specific company needs.
- Recruitment. I know you are already working on a integration into teams, so there are some of those little nuances that the system doesn't currently utilize, but feedback is taken pretty swiftly and seriously, so I appreciate that.
Paylocity Review
- What I like is the sharing of data. It actually lets us, it removes paperwork, especially for onboarding. And as soon as you offer them, give them a job offer, you can automate the process and they get started on that and the flow of documents, the data from the documentation flows well, I really like that. And going from one module to the next is very similar. So adding a module is something we've kind of already done and it picks up the data and places it reduces redundancy, which is wonderful and it kind of does it all the same way. It's very, very friendly to use. It's not complicated, so it makes it really nice. So data sharing is probably number one and ease of transition is really nice. Also, we just started the recruitment piece and removed a software from a third party that we'd used for about six years and it was day and night. The Paylocity understood the process so much better than this third party that only sells recruitment software. So I was impressed with that.
- Probably what I've heard the most, and I'm on it probably the least of all of our users, I am more involved in the planning, but what I hear is they'd like to see like improvement maybe in some of the customization. Maybe we can customize some of the reports. I think in recruitment we're able to do some of our offer letters, but maybe a little bit easier in the customization of the data. And then as always, HR employees always want more communication as do users. We always want more accessibility to the support service. When we get them, it's great, but sometimes it's a little bit of a delay.
Paylocity Review
- I love the time and labor and I love all of the different reports. I especially love the dynamic reports. It has the ability to add in the different things that I need without having to use Report Writer. So it gives me the foundations and then the ability to add in the things that are pertinent to what I'm trying to get done.
- I think what I've seen over the last couple of years, and it's more towards, it's not really about the product, it's more about the customer service. And because I've been such a long-time user, I'm really familiar with Paylocity, and a lot of times when I call in, I'm calling in because I honestly can't find what I'm looking for. There's usually some little box that needs to be checked or unchecked, but I will say the customer service has gone down over the last several years. I'm not really sure what it is. Even my sales rep agrees that it's gone down. So I would love to see the customer service get back to where it used to be when I first started on Paylocity.
Paylocity Review
- The insights feature is really great. I pull that a lot because my company is growing a lot. We've had almost 50 employees in the past year, so keeping up to date with those insights, depending on what timeframe is really helpful. They do gender, race, age, they do it by a generation and pulling that information for our reports is really helpful.
- I actually pulled a report yesterday and I was trying to change around the census dates and it wasn't really working for me, so I had to reach out and kind of troubleshoot that. So sometimes the reports are a little bit finicky, but for the most part they're pretty good.
Paylocity Review
- The latest thing we've done is launch the rewards and recognition program or the module, and we've been able to show our leaders how to use the wallets to do the SPOT awards for their teams. We've also seen a lot of activity just with general employees posting thank you's and kudos and notes to their peers. So I think most recently that has had the most impact.
- I should probably say performance. Sometimes it can be a little bit clunky for the end users. Other than that, I think it's kind of hard trying to think of something that's not working well. This one's a bit of a tough one.
- I don't think there's anything that's not working. I think overall we haven't really seen any major issues, but I think just as things get updated and refined, I mean things will get better, but nothing really major that is a bad thing.
Paylocity Review
- I think payroll processing is very easy, straightforward. Updating employee information is not difficult. The self-service portal is pretty user-friendly, so we're working with a variety of employees and most can use the app. No problem.
- I think a lot of HRIS, it comes back to timeliness of responses. So sometimes when you email service at Paylocity or maybe sometimes you feel like you want a direct contact, even though I understand it has to go to a general inbox.
Paylocity Review
- I think for us, because the agency was not automated for so many years, one of the most useful aspects that I find is the executive officer that we use from Paylocity is the data metrics. We pull all sorts of reports that we use both for our clients and also when we're presenting to our board members and even to our vendors, like for insurance purposes, healthcare purposes, we pull data from Paylocity. So I think the fact that there's so many reports that can be pulled using the Paylocity portal, we at CAS have found that to be extremely helpful and useful in our business.
- So I think that initially when we became a client for Paylocity, there were lots of changes in terms of personnel, and so it was hard to have someone consistently assist us that was assigned to our organization. Since the pandemic has subsided, that has improved greatly. And so now we have a dedicated Paylocity professional who assists our team with the help that we need. Sometimes because we are a specialized staffing agency, there are some things that Paylocity has yet to be able to help us with. One in particular is that when we are doing our merit salary increases for our staff, for some reason Paylocity has not been able to write a program to allow us to have that as a part of the fully automated service that we have. So that's something that we would really like to be able to have Paylocity handle for us. And so we hope that eventually, the technology will get there such that they can handle it for us.
Paylocity Review
- We have found that this is an amazing way to communicate to all 600 of our employees at once. It is also a great way to verify schedules very quickly. It's wonderful to be able to pull up information when I'm away from the office. Before, I could not access anything from our HR system unless I was in my office. So now I can do it wherever I am.
- The recruiting and onboarding platform has been a lifesaver, also very easy to use and very user-friendly.
- The scheduling system needs to also incorporate budgeted hours so that my retail managers know what to stay in line with for their labor budget.
Paylocity Review
- I'm going to be honest with you. The customer service is amazing. I know everybody say Oh, customer service, but for Paylocity and for HRS system, your customer service is amazing, but everything else from modular training, you got to keep us up to date what's going on with certain things. So we do appreciate that.
- I think the most feature I think right now we're having trouble with is tax. We actually growing to different states. So getting our tap and to pay our HR system is a little strenuous because we have to wait till if actually pay loss runs it before we actually could get it. So that's the only issue we have, but everything else is amazing.
Paylocity improves productivity by automating the employee onboarding process and centralizing employee files
- ATS
- employee onboarding
- Be more intuitive
- Better support
Paylocity for Recruiting
- Easy
- Service
- Simple
- Reports for recruitment