Paylocity Review
June 27, 2024

Paylocity Review

Cheri Minick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We initially used it for payroll only and then we liked it so well that we added it. The next thing we added I think was the recruitment piece. And we had a third party recruitment software. We wanted to incorporate the transition of recruitment to payroll so we added onboarding and recruiting. So I think it actually went payroll onboarding and then recruiting. And we just found the ease of use in the sharing of data to be so helpful. Prior to that it was so clunky and inconsistent and led to areas of mistakes, and errors. And then we recently added benefits to it. So every year practically, we're adding a new module of Paylocity and we find the service grade very practical, very user-friendly and it's been easy and fun to do.

Pros

  • What I like is the sharing of data. It actually lets us, it removes paperwork, especially for onboarding. And as soon as you offer them, give them a job offer, you can automate the process and they get started on that and the flow of documents, the data from the documentation flows well, I really like that. And going from one module to the next is very similar. So adding a module is something we've kind of already done and it picks up the data and places it reduces redundancy, which is wonderful and it kind of does it all the same way. It's very, very friendly to use. It's not complicated, so it makes it really nice. So data sharing is probably number one and ease of transition is really nice. Also, we just started the recruitment piece and removed a software from a third party that we'd used for about six years and it was day and night. The Paylocity understood the process so much better than this third party that only sells recruitment software. So I was impressed with that.

Cons

  • Probably what I've heard the most, and I'm on it probably the least of all of our users, I am more involved in the planning, but what I hear is they'd like to see like improvement maybe in some of the customization. Maybe we can customize some of the reports. I think in recruitment we're able to do some of our offer letters, but maybe a little bit easier in the customization of the data. And then as always, HR employees always want more communication as do users. We always want more accessibility to the support service. When we get them, it's great, but sometimes it's a little bit of a delay.
  • We are very fortunate. We're a nonprofit organization that handles the donations of a university. So we are well-funded and so we've never had to make decisions just on money. We want to be fiducially responsible, but we don't just want to take the lowest scholars. So we look just like with our people, we look at different elements, different criteria for what we're doing and we always find that if we choose quality, the ROI will come out in the end and it does, it has .
Just that way. Our CEO just talked to us about quality and automation and automation allows us to do higher things. And I ended up this year we had about 35 job descriptions and I ended up rewriting more than half, more than half of them, 20 something because the roles changed. Automation allowed us to free up in many ways so that we could provide more customer support to our stakeholders, the university, our donors, our trustees, and each other. So it's been wonderful.
We use the online portal for the employees to make changes and that's kind of all we've done so far. We are using MO Velocity to do a little more engagement and a little more appreciation, and we saw some of the factors in Paylocity, but we haven't touched them yet. So who knows? We just started SHRM today. Maybe we'll be doing that by the end of the weekend.
We've used Paychex. They used something in Sage before I used it. We use a ADP as well. And I think Sage, I think those three. I've been with the organization for almost seven years and we've been through three different payroll programs I think it was Sage, ADP within a couple of years. And then we got on to Paylocity and I think we've been in here for four or five years and we're not changing.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I can only think of the well-suited. I do get the complaints and we have one particular person who's our payroll who normally starts with complaints. The best thing is that probably the best thing is just really the sharing of the data. I think that's kind of the best thing. I don't know improvement-wise, what you might want to do. I think it's good as it is really. So I don't have a whole lot of it to answer that for you.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of Paylocity