Paylocity Reviews
Overall Satisfaction with Paylocity
We use it for everything. We use it for managing the employee files, and virtual files. We use it to onboard employees. We use it for recruiting. And it's nice because it all rolls together. Even the I-9 and onboarding, you can do the I-9 virtually with everybody you're hiring remotely. We use the surveys aspects quite a bit in it. I use the data insights a lot as far as monitoring, retention, and things like that with employees and different factors that you just don't think about otherwise. As far as a use case, I don't know what I would specifically give you for that, but it does solve a lot of our issues. When I joined the company I'm at now, about four and a half years ago, they had used it. They had Paylocity already. It was implemented, but they were not using it at all. I mean, they didn't have even titles in there. They didn't have hire dates in there. They would just put a hire date based on whenever they paid 'em the first time. And so it made me look really good when I go in and insert very basic information. And now they have an org chart and now they have structured recruiting. And so it made me look really good, really quick.
Pros
- I've used two other companies that failed miserably. But the one thing I really appreciate about Paylocity is the recruiting aspect of it and how you can streamline it. For most of my career, I was a department of one. So I was doing it all. And so the recruiting piece that it does and how you can post and you can post internal and external, it'll track the applicants. You can do automatic disqualifiers, you can do automatic notices to employees, automatic stuff to managers that you can tag in there for being a department of one for a long time. It really streamlined the process and it made it look like it was more than one person doing the work.
Cons
- One thing that, since I've been using you guys and I've let you guys know and they've said, Hey, they put it on the roadmap if they're able to get to it. One simple thing that I think a lot of people I know that are, it's not frustration, it's just a very simple thing to fix. Once an employee submits a PTO request, an email goes to the manager's like, Hey, you need to approve PTO. There's no link, there's no nothing. So a lot of my managers who don't use it as much as I do, then they're confused and they got to go log in and there's no alert, there's no notification, there's no nothing. So whether it's a link in that email that takes them right to, Hey, log in, here's your approval of PTO or whatever it is, that would be a huge, I can't tell you how many managers I've had to walk through. Okay. I know it's not there. You have to log in, you have to go here, you have to go to approved time off. So that little simple thing would help a ton, I think.
- I think by far it's definitely helped improve the employee experience because I mean we really integrate with every piece of it. And so from the initial recruiting to their onboarding and then fast forward to even performance reviews, we use the whole piece of it and it's really nice. And then you go into compensation management where you're doing merit increases and you have all that data to back it up on why you're doing what you're doing. So you've got their last performance review rating, you've got their data insights as far as whether they are at risk because they drive 57 minutes to work, different factors that you can factor in. So I think it's from a managed perspective, any employee perspective, it's really I think helped from there in pulling it all together.
I have used their time tracking before at my last organization, so it's been over four years ago. That was one hiccup that I didn't like, to be honest. They were two separate things basically. So employees would go enter their time when I did payroll, and I had to go pull a report, export it, and then go and upload it into payroll. And it was just too much. We had a lot of hourly employees and it was a headache. That was the one piece that if they could kind of fix that integration, and surely they have by now. That was four years ago. But that was the one piece of them that I got away from. And my company now we have hourly, but it's like three people, so it's not really worth messing with, but that's one piece. If they could kind of fix that, that would be good.
The only one I use is surveys and I do like it. I think it's definitely, initially when you send out anonymous stuff, employees don't believe it's anonymous because while I'm the administrator and I can see it, so I think they're finally to a point where we use it so much that they know it really is and they trust it. And so we've been really lucky to get really good pulse survey stuff. We do round tables with the CEO every week, and the CEO and I do. And so I do pre-surveys say that I do posts surveys with that. And so that tool has been really useful because then when I'm launching it, I can instantly share it with the CEO. So he's got the same data too. It's not something that is modified or you're sent over. So I do like the surveys part of that. The other ones I haven't used, the community we haven't used at all.
So I used Paycom before that and prior to Paycom, I used Paycor. So those are the three main ones that I've used. And I mean there's a reason I'm still with Paylocity six years later.
I'm sure their platforms have come a long way in the last six years too, so I'm sure they're updated as well. My frustration with them is there was no one that was the subject matter expert on anything. Even when I was onboarded initially with both of those companies, you're constantly bouncing from this person to that person and then you've got to retell them, okay, well this is what we've done. I mean, I had to educate them on where we were in the process, which is frustrating. There never seems to be anyone that really has a tax team with Paycor and Paycom, but there were constant issues with that or not being advised correctly or things weren't being filed. And I've never had any of those issues with Paylocity.
I'm sure their platforms have come a long way in the last six years too, so I'm sure they're updated as well. My frustration with them is there was no one that was the subject matter expert on anything. Even when I was onboarded initially with both of those companies, you're constantly bouncing from this person to that person and then you've got to retell them, okay, well this is what we've done. I mean, I had to educate them on where we were in the process, which is frustrating. There never seems to be anyone that really has a tax team with Paycor and Paycom, but there were constant issues with that or not being advised correctly or things weren't being filed. And I've never had any of those issues with Paylocity.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes
Comments
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