Paylocity Review
July 01, 2024

Paylocity Review

Jennifer Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

So we use Paylocity from the very beginning, from the recruiting stage to get all of our job applicants to then do interviews, to then track them, to make an offer, to then have them become an employee, put them through our onboarding, and then we also use it for our payroll processing.
The scope of our use is broad. We literally use it for everything. It's our HRIS system and our payroll, it's our everything. It resolves the need for multiple different systems. I love that everything is just in one place. I love that it's very user-friendly. All my employees can use it and it's easy to help them get on board with using it.

Pros

  • It handles payroll very well. It handles time and labor very well. It handles applicant tracking well and the onboarding processes really well. It's very easy to customize.

Cons

  • No, I know they're working on implementing it so that we can control our own GL that I'm looking forward to. That is one thing that I feel like has been missing, so I'm happy to see them addressing it.
  • We went through a couple of different service reps, but that's been my only issue. The problem is a couple of the service reps.
  • Well, I feel like my employees are happier because they have a system that's easy for them to use. So they're more inclined to stay connected. We use the community a lot, which really helps us deliver messages to all our employees across the board. So I feel like that's been a big return on investment as far as employee engagement goes. But as far as actual dollars go, it's been the most bang for our buck that we've ever had in our payroll system.
Well, I'm a department of one, so I kind of do it all and I don't have a ton of time to spend tracking applicants and paying attention to all of that stuff. So I appreciate that I have one system where I can do everything. It tracks everything right there for me and it retains all of the information in the system so I don't have to have a bunch of different systems that I'm constantly going through and it saves me a lot of time.
We use community a lot. It helps us deliver messages across the board. We also use it for simple little surveys. Where do you want to have the company holiday party or things like that. I feel like it's easier because we have locations all across the country, so it's hard sometimes to get that connection. But in that community, everybody is able to be in one space, talk to each other, they do send each other little messages and do impressions for each other. So that is kind of nice. But not being in the same building, having that same feel of being in the same building is really nice.
With Paychex, I feel like they have not really kept up with the times. I feel like Paylocity really expands as their users are growing. We changed from iSolved to Paylocity because when it came to processing payroll and getting support for anything, it was an absolute nightmare for us. So Paylocity has been leaps and bounds above the others. As far as support goes.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

We used to use a different product and it was not very easy to onboard people. It was kind of a manual process for onboarding. I feel like Paylocity's onboarding, is very, very well thought out, handles it very well. So I would say onboarding is probably one of the things that they do well. I honestly can't think of anything it's not suited for.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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