Paylocity Review
June 27, 2024
Paylocity Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use Paylocity for all of our payroll employees to submit their expense reports through the Paylocity portal. The HR department uses Paylocity for interacting with our staff through the community portal. We use the record-keeping portal. We upload employee information for their employment files through Paylocity. We also use all the wonderful data metrics that Paylocity has. And so any type of data that we want, records or reports, we just go in and put in the parameters and we will get a report. If we need any assistance, we'll just call the customer service representative and they will assist us in generating a report. So we use Paylocity a lot recently. We also use Paylocity for our employee engagement where we did a survey through the portal with all of our employees, and we used that information to recognize and appreciate employees and also to improve areas that needed some additional support.
Pros
- I think for us, because the agency was not automated for so many years, one of the most useful aspects that I find is the executive officer that we use from Paylocity is the data metrics. We pull all sorts of reports that we use both for our clients and also when we're presenting to our board members and even to our vendors, like for insurance purposes, healthcare purposes, we pull data from Paylocity. So I think the fact that there's so many reports that can be pulled using the Paylocity portal, we at CAS have found that to be extremely helpful and useful in our business.
Cons
- So I think that initially when we became a client for Paylocity, there were lots of changes in terms of personnel, and so it was hard to have someone consistently assist us that was assigned to our organization. Since the pandemic has subsided, that has improved greatly. And so now we have a dedicated Paylocity professional who assists our team with the help that we need. Sometimes because we are a specialized staffing agency, there are some things that Paylocity has yet to be able to help us with. One in particular is that when we are doing our merit salary increases for our staff, for some reason Paylocity has not been able to write a program to allow us to have that as a part of the fully automated service that we have. So that's something that we would really like to be able to have Paylocity handle for us. And so we hope that eventually, the technology will get there such that they can handle it for us.
- With the introduction of Paylocity, what we were able to do was we were able to streamline our payroll process prior to the intuition of Paylocity. It took us four and a half days to process payroll, but when we introduced Paylocity, we get process payroll and we take two and a half days, but we really can do it in a day and a half. So that was a huge improvement for us to be able to streamline the payroll process. The other benefit in having Paylocity is that we were able to better manage employees time, and so that meant that we could provide our clients with a better indicator of what they were spending on labor. And so that was a huge benefit. We were also able to look at the data metrics from the hours that employees were working and advise our clients as to where they should expend more money and resources in terms of the needs that they needed for staffing. So that was a huge benefit as well.
Paylocity automation tools have greatly improved our efficiency on both the payroll side and the HR side. As I indicated earlier, our payroll process went from four and a half days down to two and a half days. So that was a huge time saver for us and our payroll and finance people were able to expend their energies on other functions in their departments is the concerns. Our HR team was able to communicate more easily and effectively with all of our employees just by using the Paylocity community portal. So as opposed to sending people emails through the Microsoft Office Suite, we could just send a mass email through the Paylocity community. We also automated our records, so we no longer were drafting letters manually and then putting them into physical files. Now everything is electronic, so all of our records are electronic and it just saves our HR team a lot of time, which enables them to focus on some of the other areas of growth and areas of interest that they have within the HR department.
Paylocity employee engagement tools have been really, really effective. And not only allows the HR team and the payroll team to interact with the employees but also the employees to have an opportunity because they're all over the state of California to really interact with each other. Like when someone's birthday occurs, there's a shout-out for the birthday, so they get notified and so we can reach out to the employee and congratulate them. We can congratulate them on our work anniversary. So it's really, really brought our workforce together virtually in a way that we had not experienced prior to the introduction of Paylocity.
It's very important that we contain costs as we manage the budget for our clients. And one of the things when I came on board as the executive officer I noticed is that there were a lot of issues when it came to quantifying people's time and also having good metrics on whether or not people were performing the duties or the amount of time that they set they were performing. So using the Excel model, it was kind of like an honor system where they would just say, I worked this number of hours, and we would take that information and then pay based upon that. With the introduction of Paylocity, employees had to do is they had to clock in at the start of their shift and then clock out at the end of that shift. And so that basically provided more integrity around the actual hours that were being worked. And so we also saw a dramatic shift in the cost to our clients because we were able to more carefully manage employees' time.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
Yes
Comments
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