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Brightmine

Brightmine
Formerly XpertHR

Overview

What is Brightmine?

Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+…

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Recent Reviews

Amazing Resource!

10 out of 10
July 03, 2024
Incentivized
We use Brightmine as a source of information on people related topics. Most prominently to find templates and understand employment …
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Review

10 out of 10
July 03, 2024
Incentivized
We use it to be informed of any new government policy updates and changes and to be updated about change in templates, letter formats to …
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Brightmine is great!

9 out of 10
July 03, 2024
Incentivized
Brightmine is an excellent resource for supplementing and growing the knowledge of the People team. It gives us quick and easy answers to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Brightmine?

Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brightmine.com/us/quote/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Brightmine?

Brightmine is a global provider of people data, analytics and insight – empowering HR leaders to deliver brighter human and business outcomes.

For more than two decades, Brightmine (formerly XpertHR) continues to help HR leaders confidently navigate the evolving world of work through a combination of critical workforce data, AI-enabled technology and HR expertise.

Brightmine is a division of LexisNexis Data Services within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees. Ticker: London: REL; Amsterdam: REN; New York: RELX.

Brightmine Features

  • Supported: Legislative resources, templates and proactive local, national and global guidance.
  • Supported: Expertise from 45 in-house and over 140 current external subject matter experts, including contributors and affiliations with 87 law firms.
  • Supported: International guides covering 41 countries.
  • Supported: Collaborative tools and automated insights into policies that apply to the organization
  • Supported: Discovery of missing policies required to mitigate risks and keep organizations compliant.
  • Supported: Supports proactive policy maintenance on a federal, state and local level with policy statements researched and prepared by subject matter experts.
  • Supported: Displays collective labor and pension agreements within the organization's own software.
  • Supported: Over 2,000 validated, up-to-date and legally reliable labor agreements.
  • Supported: Uses current data to inform pay strategies and helps to ensure pay packages are attractive to potential and existing employees.
  • Supported: Streamline reward processes with access to a platform that ingests and maps the organization’s pay structure.
  • Supported: Access to data from over 1.5 million UK employees across 26 different functions to support reward processes.
  • Supported: Insights that help understand pay gaps, communicate where they are and mitigate legal risk.
  • Supported: Forecasting and predictive modeling to prevent pay and representation gaps across the employee lifecycle.
  • Supported: Uncovers insights in pay data that supports more inclusive policies that attract and retain talent.

Brightmine Videos

Transforming from XpertHR to Brightmine.
Brightmine product portfolio introduction video

Brightmine Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesUnited Kingdom, United States, Netherlands
Supported LanguagesBritish English, American English, Dutch

Brightmine Downloadables

Frequently Asked Questions

Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.

Mineral by Mitratech, BLR HR Hero, and Zywave Client Cloud for Employee Benefits are common alternatives for Brightmine.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of Brightmine are from Enterprises (1,001+ employees).

Brightmine Customer Size Distribution

Consumers1%
Small Businesses (1-50 employees)27%
Mid-Size Companies (51-500 employees)57%
Enterprises (more than 500 employees)15%
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Comparisons

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Reviews and Ratings

(308)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organisation uses XpertHR for a number of things from benchmarking HR data, employment law services, upskilling line managers, the HR team use this for a sense check and our Governance team uses this for sense checking.

The problems the business has which are addressed with Xpert HR are that we are able to ensure legal compliance with employment practices.
  • Template documents
  • Legal service
  • Benchmarking HR data
  • There is not always a policy or documents on everything
  • I would like to see how the legal service is done differently
  • The interactive flow charts are a struggle to visually navigate
It is well suited for organisations who have qualified or experienced HR professionals who need guidance, support or legal service support.
  • Legal support has resulted in shortened ER issues
  • ER issues have mitigated risk
The legal support has positively impacted our HR compliance against the law. Also the FAQs are a great way to have a quick sense check on some of the least common but basic questions.
I have not personally seen XpertHR being useful for HR strategy. That said I was not fully away of this availability so will now investigate.
XpertHR is very similar, it is a better presented product but comes at a considerable cost in comparison. For that reason, we are looking at alternatives for our renewal.
Cezanne HR, Breathe
5
Employee Relations
Administration
1
  • Legal helpline
  • Policies and documents
  • Benchmarking
  • n/a
  • AI
Price is too expensive now compared to competitors
No
  • Ease of Use
  • Other
Price was the main factor
n/a
It was so long ago to recall
  • Implemented in-house
No
Change management was minimal
None really was simple to use as did not have any other system in place.
  • n/a
  • Online Training
From what I recall it was straight forward.
COuld be too limited but then again could be complex which makes it appear limited.
Not that I am aware of
Some - we have done small customizations to the interface
I have not done for a while but was easy at the time.
No - the product does not support adding custom code
No
When account manager left we were not informed and took a long time to be told who are new account manager was.
No - not sure what this is
No
n/a
There is lots of information on there so finding info can be tricky but it has got a lot better.
  • Search function
  • Topics
  • Finding latest benchmarking
Meets our needs now for the products we have.
Never not had it available.
Never noticed an issue.
  • n/a
n/a
  • n/a
n/a
n/a
n/a
They were great, they did all we needed and were quick and responsive.
Difficulty when Account Manager changes and not informed. Renewal process was challenging.
No issues.
Price and licence numbers.
The price is too expensive and there is not clear transparent pricing model.
Clear transparent pricing model.
  • N/a
  • n/a
No
No
Natali Edgell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used XpertHR in the business since I joined in 2009. The product covers a wide range of HR tools. Mainly, I use the site for law updates to ensure I am keeping my CPD up to date. I also frequently make use of the Legal Advice which is quick and user friendly to access. I also frequently use the site for document templates. These cover every topic that you can think of needing in HR from policies to template letters. You can easily edit and adapt them to your needs but, they take the time and effort away from needing to draft them from scratch and gives you the confidence you are compliant. I often engage with the surveys as the benchmark data is fantastic for KPI's and assessing business performance against the market place. My only feedback is the search function can be clunky but, there are ways round this in terms of process work flows so you can always find a way to easily source the information you need. As a HR professional I would highly recommend XpertHR!
  • Legal Advice
  • Template Documents
  • Law Updates
  • International Law
  • Search functions
As previously mentioned, the legal advice is great. Sometimes we can all second guess ourselves and so being able to quickly ask for clarity or validation on a simple HR legal matter is great. The response time is usually within an hour. I've used the templates to create and update our policies. For instance when GDPR was introduced I was able to update all policies to reflect this and also quickly create a Privacy Policy that was legally compliant. It takes the time out of such tasks and create efficiencies.
  • Cost saved on internal resources due to time saved
  • Mitigates legal risks
  • Reduces HR legal spend
XpertHR means that we can react to change driven by legal updates and case law quickly and efficiently. This ensures that we are compliant at all times. The legal updates ensure that I am educated as a HR professional and therefore the advice I am providing is accurate and fair.
We regularly review KPI's such as absence, turnover, HR ratio's etc. We are able to develop our HR strategy around trends that impact the business. We use the data contained within XpertHR to benchmark ourselves and develop strategies around this. I would not suggest XpertHR goes beyond what I have already stated for compliance.
I've not used many other systems in my career other than free resources. I frequently use HR Ninja's to seek advice and offer advice. That platform offers a collaborative HR community approach and is highly valued. CIPD do also offer limited guidance but, XpertHR feels more comprehensive as a one stop shop for all needs.
2
HR Manager and the Head of HR.
1
You just need basic skills to understand how to use a website and search engine. It's really easy to use.
  • Ease of use
  • Limited downtime
  • Accuracy of information
  • Benchmarking
  • Full policy review
  • Benchmarking
  • Assist in creating content for line manager training
It's an exceptional product and we would be lost without it.
No
Ensuring that it could provide legal advice, templates and data in one easy platform.
I wouldn't
  • Don't know
  • Unknown
  • No Training
It is so intuitive that you really do not need training on it. It is so simple to use and accessible!
But, I would not expect it to be configurable!
None
No - there is no facility to customize the interface
No - the product does not support adding custom code
None
No. I didn't know this was a thing and if it is then there is really no need for it!
No
I've never really needed to contact support as the system has never warranted it!
XpertHR is a simple system which is easy to navigate and find what you need.
  • Workflows
  • Legal Advice
  • Search
WE only use it in HR but, I have no doubt that it could be scaled across other sites / teams.
I have never, in 14 years, known XpertHR to be offline!
The site is extremely responsive and loads quickly. Huge searches appear immediately.
  • N/A
  • None
None
N/A
XpertHR are always personable and easy to work with.
We've not needed a great deal of interaction but when we do they are great.
N/A
None
No
  • N/A
  • N/A
No
No
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