TrustRadius: an HG Insights company

ADP Enterprise HR

Score6.8 out of 10

128 Reviews and Ratings

What is ADP Enterprise HR?

ADP Enterprise HR is a human capital management (HCM) solution for large businesses (1000+ employees) across multiple industries that want customization. This solution is hosted by ADP® to provide the flexibility of outsourced software and the ability to customize. The system features a configurable payroll system,

Top Performing Features

  • Compliance data (COBRA, OSHA, etc.)

    Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.

    Category average: 7.7

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 8.9

  • Update personal information

    Employees can update personal profile with change of address, dependents, or other personal data.

    Category average: 8.6

Areas for Improvement

  • Employment history

    Employment history is the ability to track previous positions held.

    Category average: 8.2

  • Workflow for transfers, promotions, pay raises, etc.

    Employee move workflow provides the ability to move employees to different positions and apply pay raises.

    Category average: 8

  • New hire portal

    New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.

    Category average: 8.2

Offers many user friendly features

Use Cases and Deployment Scope

clocking in and out and also using it for tax forms, time off...etc.

Pros

  • easy time-punch
  • easy app
  • intuitive features that are nice like facial recognition to login to app

Cons

  • sometimes it was laggy with the Face ID login

Return on Investment

  • it has been very helpful. we switched from another company because it was more robust in the features.

Alternatives Considered

BambooHR

Other Software Used

Propel, Dentrix, Canva, Swell, NexHealth, Lighthouse 360, Solutionreach, Birdeye

A great, innovative program for HR Departments that makes work life much easier and enjoyable

Pros

  • Easy to upload
  • Excel Friendly
  • Very Neat and Organized

Cons

  • Slow/Laggy
  • Hard to adjust to printable size sometimes
  • Limited Design Styles

Return on Investment

  • Lessen the time to generating reports allowing time for other endeavors
  • Reduce errors in payroll which result in less costly spec runs
  • Reduce the paperwork and physical file load by managing data online

Alternatives Considered

Lucidchart, ADP Enterprise HR and 360 Degree Feedback Multi Rater Assessment Platform

Other Software Used

Lucidchart, ADP Enterprise HR, 360 Degree Feedback Multi Rater Assessment Platform

First time user, self trained. My review on ADP Enterprise HR

Pros

  • Helps in creating many policies from handbooks to disciplinary.
  • Helps in storing documents for record keeping.
  • Helps with background checks.
  • Helps with drug screening.

Cons

  • They outsourced drug screening, so we used who they recommended.
  • They are constantly contacting us for add on services even though we've declined them many times already.
  • Hard to get customer support because their automated services need much improvement.

Return on Investment

  • It works well with Intuit QuickBooks so information integrates easily for fast reporting.
  • Saves us time and money by helping us create almost all HR documentation needed rather than having another company assist with the process.
  • Background checks with drug screening has helped us weed out the poor candidates.

Other Software Used

ADP Enterprise HR, ADP Streamline Payroll, QuickBooks Desktop Enterprise