Comprehensive information - competitive cost
November 13, 2023

Comprehensive information - competitive cost

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

XpertHR is my go-to source of information on a wide range of HR related topics. As well as a valuable tool for policy updates and line manager process flows, we are often asked to benchmark various benefits. Being able to use your surveys to find out other organisations' benefits, reward offerings, pension contributions to name but a few is very useful and allows us to be able to give back valuable information to senior management.

Pros

  • Surveys
  • Employment Law updates
  • Policies

Cons

  • Sometimes can be tricky to find specific employment law cases
  • Search terms - sometimes what I call something is not what it is called on XpertHR!
  • No need for policies to have any legal review - we manage this in house and save on costs
  • There is enough benchmarking information in XpertHR to enable us to compare ourselves to other organisations at no extra cost
  • The legal updates prompt us to review policies in plenty of time and save us having to find out what these are from elsewhere - the business is then aware in good time and can prepare for change
Before we had XpertHR we had an outdated set of policies which were not always fit for purpose. Gradually we reviewed and amended all of them on XpertHR's guidance. Now we have robust policies and processes in place that are reviewed and updated regularly and we add value by aligning them to business need. The added advantage is that we remain legally compliant.
As before, it has given us the ability to create a robust set of processes and procedures which we align to business need.
I found HR Inform not comprehensive enough for our needs and Croner was very expensive. I also did not feel that despite the cost, Croner was detailed enough and I found the library/documents section lacking.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Working for a non-profit charitable organisation, budget is important and so is how we spend our funding. As a result we regularly review our supplier products. When XpertHR comes up for internal review, I look at all the other similar products available and none of them come close - they are either not comprehensive enough at all for what we need, or they are over-priced for what you get. It has the right mix of updated information, benchmarking and workflows which mean quality for a good price.

Evaluating XpertHR and Competitors

  • Ease of Use
  • Other
Balancing the need for comprehensive information versus budget available - this fitted the bill
I have done a desktop review probably 3 times since I purchased XpertHR and on all three occasions I reviewed it against ease of use, availability of comprehensive and updated information and value for money. On all of these occasions XpertHR was the winner.

Comments

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