XpertHR is relevant
November 13, 2023

XpertHR is relevant

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

We use XpertHR as an HR team to keep up to date with latest developments, trends, templates and general advice on hr issues faced. It helps us address business problems by getting advise from XpertHR on casework.

Pros

  • Templates
  • Information on policies
  • Pay information
  • Webinars

Cons

  • Search function does not always give accurate results
  • More casework examples
  • Updated templates
  • Less time taken on research
  • Saved cost on other resources
  • accurate information
We have benefited from the accurate advice on HR and this has given advisors the confidence when dealing with their own casework. We have been able to update some of our own processes through the resources on XpertHR which has allowed up to be compliant especially with new updates.
It has helped in keeping up to date with the latest legislation changes and new updates in HR this gives us an opportunity to update our policies and procedures.
When comparing services to use it was important to have something that was relevant to the sector we work in, we found that XpertHR was the most relevant and had specific information that would benefit us compared to CIPD which is more generic and does not give a lot of specifics.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

XpertHR is well suited for the advisory team on generic advice on policies and templates to give direction on their own specific scenarios. It is not suited for strategic work and there are limited resources around this on XpertHR and this is when it becomes less appropriate to use and other sources have to be looked at.

Using XpertHR

Comments

  • Suellen Wang | TrustRadius Reviewer
    Suellen Wang
    (Vendor Representative) commented 4 months ago
    Thank you for your valuable feedback! We’re very sorry for your recent experience and thank you for bringing this to our attention. I will pass along your feedback to the relevant team to ensure we keep improving our product(s) and services to bring you a better user experience in the future. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk should you need any other support and assistance.

More Reviews of Brightmine

  1. Home
  2. HR Compliance Software
  3. Brightmine Reviews
  4. User Review of Brightmine