Item: Brightmine
Rating: 9
Author: Travis McCracken

Overall Satisfaction with Brightmine

Use Cases and Deployment Scope

I use XpertHR to help update my employee handbook, write and update policies and procedures. I also rely on XpertHR to make sure that I am staying on top of the latest legal and compliance issues that are changing sometimes on a daily basis. I am very glad to have this resource to make sure I don't miss something that is needed for our HR department and company.

Pros and Cons

Pros

Compliance
Legal
Law
Updates
Employee Handbook

Cons

Return on Investment

Saved Time on Research
Reduced Legal
Reduced Compliance Issues

HR Guidance

XpertHR has helped us by giving us the tools and resources we need to make the best decision for our company when it comes to compliance, safety, policy, procedure, and handbooks. They help us have a one stop resource to keep us from having to research all over for what we are needing.

HR Compliance

They allow us to have the resources we need to stay in compliance.

Alternatives Considered

Key Insights

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Other Software Used

BambooHR

Likelihood to Recommend

I feel that XpertHR is very well suited in making sure that the Human Resource professionals are staying up to date with all the compliance needs. It may be updating the employee handbook, writing a policy, writing a procedure, they have the tools that we need to make sure we can do this.

Policy
Procedure
Updates

Innovative Uses

Workflows
State updates

Future Planned Uses

More workflow options
More policy & procedure updates

Likelihood to Renew

I am not sure we use it enough to pay for the renewal.

Evaluating Brightmine and Competitors

Products Replaced

Key Differentiators

Ease of Use

The system is easy to search and find policy and procedures that you are looking for.

Evaluation Lessons Learned

I don't think I would.

Brightmine Implementation

Implementation Rating

The implementation process was very easy. Training was great.

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Implementation Issues

None

Brightmine Support

Brightmine Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None