XPERTHR is perfect for any size organisation whether experienced with HR good practise or not, absolute must.
Updated July 03, 2024
XPERTHR is perfect for any size organisation whether experienced with HR good practise or not, absolute must.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Brightmine
Across OCL the PD team has access to XPERTHR for multiple purposes. I myself find the letter templates and forms great if we need a template that includes key elements which allows me to change certain parts. The emails are always useful in terms of new legislation and updates to be aware of. Along with the suite of research and resources on the website.
Pros
- Great ACAS focussed letters and templates
- Informative emails in relation to updates on legislation
- Originally a contact to guide us through the website and resources
- Every template you could need
Cons
- For my role the functionality is great, maybe just a roundup each year
- Maybe flag up new HR employment news etc
- Flowchart processes
- Cost reduction as the suite of letters allows us to act quickly
- Ensures ACAS lead resources ensuring reduced risk of legal issues
- Great to act as reassurance in terms of good practise
Helped me at times when sometimes it is harder to thoroughly visualise certain processes to think clearly and succinctly ensuring the process is accurate and correct. I also fact check my thoughts against the resources on XPERTHR to ensure I have the right thought process. Colleagues from HR Officers to HR Business Partners access the products which frees up their time.
By ensuring our compliance it has helped us drive our people strategy, it is so important to ensure the basis of employment law is concrete to ensure practises and strategies can be pushed forward. New emails from XPERTHR have triggered discussions at meetings around compliance and law which has prompted change or even a proactive approach for example flexible working.
Brightmine is the only platform I trust when it comes to my regular use. I know if I need something I will be able to locate it easily and know the content is accurate and user friendly. Whereas some providers are more difficult to navigate. I love how comprehensive the documents are and easy to use and download/apply to our working situation
Do you think Brightmine delivers good value for the price?
Yes
Are you happy with Brightmine's feature set?
Yes
Did Brightmine live up to sales and marketing promises?
Yes
Did implementation of Brightmine go as expected?
Yes
Would you buy Brightmine again?
Yes
Using Brightmine
30 - They represent the HR function, from HR officers, to managers, to business partners and regional business partners. The Head of HR also has access to the platform.
We all provide operational, strategical and basic HR support to colleagues daily.
We all provide operational, strategical and basic HR support to colleagues daily.
We outsource and use Brightmine for our HR team
- Using the template are hugely useful
- Areas of new legislation updates etc
- Template policies
- Just really standardising our policies and templates
- By being able to find something easily in line with legislation and not have to spend a long time creating our own
- I think having our staff on the ground having access could help
Evaluating Brightmine and Competitors
Not Sure
- Ease of Use
As a HR function we wanted something visually appealing but most importantly operationally useful, as if something is complex and not user friendly people stop using it. Whereas Brightmine has user friendly aspects across the whole platform. Which means it is easy to use and access whatever we need to find without becoming stressed or giving up!
I am more than happy with Brightmine, why complicate something that works so well and my colleagues all say the same when it comes to user friendly options it makes things so much more convenient. it also helps when colleagues on the ground need support or template or information. So benefits all.
Brightmine Implementation
- Implemented in-house
Change management was minimal - This was implemented easily for our needs and was very simple and efficient meaning as well everyone is likely to happily use brightmine
- Nothing experienced of a negative nature
Brightmine Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I am not sure we did, this was the previous HR Head that arranged.
Just with their legislation in line letters and procedures, we dont have to worry about checking so much we can rely on the products being up to date and reliable. Their team are friendly and dont bombard you either which is always appreciated.
Using Brightmine
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Template function
- Update information legislation etc
- Nothing really, unless some people get overwhelmed with the info included but to me it is better to have everything there!
Comments
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