Overview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Efficient Tax Calculations with Avalara.
Avalara Review
Avalara bravo!
Avalara Tax Research.
Very Useful Tool
Tax Compliance made simple
Helpful business partners
Best Product, But Still Needs To Get Better
Avalara you came along way.
Ease your tax management worries.
Avatax, make your sales tax headache easier.
Avalara- There when you need them!
Avalara - Today, Tomorrow, and into the Future
Worth every penny
How Avalara Differs From Its Competitors
Additional Capabilities
Systems Integrated With
Additional Capabilities
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Avalara New Lines of Business
Systems Integrated With
Systems Integrated With
Systems Integrated With
Additional Capabilities
managing certificates in Avalara helps to keep the certificates organized and increases visibility of missing/expired certificates.
Additional Capabilities
Avalara Marketplace
Systems Integrated With
Systems Integrated With
Additional Capabilities
Systems Integrated With
Additional Capabilities
In my current job, our indirect tax team uses Cert Capture.
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Avalara Marketplace
Avalara Business Impact
Avalara Marketplace
Additional Capabilities
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (326)8.888%
- Tax Exemption Processing (222)8.585%
- Tax Data Reporting (274)8.383%
- 3rd-Party Software Integrations (247)8.080%
Reviewer Pros & Cons
Pricing
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
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Product Demos
Avalara AvaTax Demo
Features
Type of tax
A list of the different types of taxes that can be filed using tax compliance software.
- 8.8Sales and Use Taxes(326) Ratings
Software is capable of calculating and filing sales and use taxes.
- 7.8Cross-border Taxes(69) Ratings
Software is capable of calculating and filing taxes, such as customs, across countries.
- 7.2VAT / GST Taxes(59) Ratings
Ability to calculate and manage VAT and GST taxes.
- 8.1Energy and Fuel Taxes(26) Ratings
Ability to calculate and manage energy and/or fuel taxes.
Tax Reporting & Compliance
Activities relating to tax filing, reporting, document management, and exemption certificate processing.
- 8.6Geolocation for Tax Assessment(186) Ratings
Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.
- 83rd-Party Software Integrations(247) Ratings
Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.
- 8.3Tax Data Reporting(274) Ratings
Ability to export transaction data for tax filing.
- 8.4Compliance Administration Management(209) Ratings
Ability to facilitate tax preparation, filing, and tax remittances across local, state, and federal jurisdictions.
- 8.5Tax Exemption Processing(222) Ratings
Ability to generate, track, exemption certificates from sales invoices.
- 8.1Tax Document Management(212) Ratings
Collection and storage of tax documents, especially exemption certificates, and ability to retrieve them to use for tax audits.
- 7.4Complex Tax Scenario Management(145) Ratings
Ability to automate handling of tax holidays and other anomalies.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Avalara Integrations
Avalara Competitors
Avalara Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(754)Attribute Ratings
- 9.7Likelihood to Renew30 ratings
- 8Availability9 ratings
- 8Performance9 ratings
- 8.2Usability435 ratings
- 6.5Support Rating20 ratings
- 9Online Training4 ratings
- 8In-Person Training2 ratings
- 9.9Implementation Rating198 ratings
- 8.9Configurability6 ratings
- 10Product Scalability8 ratings
- 8.9Ease of integration12 ratings
- 8Vendor pre-sale9 ratings
- 4.6Vendor post-sale9 ratings
Reviews
(1-25 of 443)- Complex tax calcuations
- Exemption Management
- Filing Tax Returns
- Customer support
- Responsiveness after client is live
- Time to resolve issues
Efficient Tax Calculations with Avalara.
- Customizable integrations to other platforms.
- Easy user interface.
- Comprehensive tax options.
- Unresponsive sales team.
- Help desk support is not easy to navigate to.
- Slow roll-out.
Avalara Review
- Management of exemption certificates
- Sales tax compliance
- Computing sales tax
- Responding to open questions and issue in a more timely manner
Avalara bravo!
- It's very easy to use
- The help desk is very knowledgeable and responsive
- Not expensive and very adaptive to other applications
- Monthly reconciliation with return when applying credits
- Support of e-commerce in the future
- Provide training courses
Avalara Tax Research.
- Tax Charts are good.
- Tax Charts have embedded hyperlinks for explanations.
- Graphics and pictures for the product are great.
- Providing capacity to export charts in the basic subscription,
- Live support is helpful when a question arises and you do not have time to send an email and wait 24 hours for a response.
Very Useful Tool
- It breaks out all the different rates that make up one rate for a specific city
- It has a very clean, user-friendly layout
- It rounds tax rates and that can result in incorrect calculations occasionally
Tax Compliance made simple
- Access to detailed reports - makes it easy when looking up quickly
- filing the returns
- detailing out difference taxes within a jurisdiction
- Customized dashboard
- Support is not very helpful at time
- Support response time is slow at times
Helpful business partners
- Communicate well with customers
- Partner with our internal staff to implement new functionality in our solutions
- Offer various products and services that may be customized to a customer's needs
- communication among different parts of the Avalara organization can be inconsistent.
- It would be great if there was an ability to bundle different products and services to offer better pricing to customers that use multiple Avalara solutions.
Best Product, But Still Needs To Get Better
- sales capture
- sales tax calculation
- reports
- software integration
- other taxes
- high costs for smaller businesses
- deregistration
Avalara you came along way.
- Store Certificates
- Totals amounts of sales
- Files returns
- Ease of looking up information
- Updating information
- Verification of sales tax before return is filed.
Ease your tax management worries.
- Exemption Certificate Management.
- Timely Filing of Tax Returns.
- Extensive list of product codes for determining tax rates.
- N/A
Avatax, make your sales tax headache easier.
- Estimate sales tax
- compile sales tax needed to remit sales tax return
- tracking different taxable items
- keeping track of resale certificates
- keeping track of economic nexus
- Communicating changes in states needs like codes used
- Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
- The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
Avalara- There when you need them!
- Customer Service
- Knowledge Base Articles
- Relatable Blog Posts
- Quote via website/info given
- Articles that reference E-invoicing
- Federal Agency buyers and their taxability from state to state
Avalara - Today, Tomorrow, and into the Future
- Product Taxability
- Supports US Tax Rates nationwide
- Customer Support
- Product Taxability for Construction Industry
- Product Taxability for Transportation Industry
- Product Taxability for Building Materials Industry
Worth every penny
- Calculate sales taxes
- Exemption certificate storage
- Subledger backup data for each sale
- 1099 help
- Support for Audit
- Support for sales tax research
My Review of Avalara
- Sales tax down to the jurisdiction
- Reporting
- Ability to access help with minimum wait time
- Support has been slow or dropped at times
- I feel we change reps a lot
- Consistency in response from dedicated rep in past has been bad
- Filing taxes for merchandising calendar retailers
Avatax for the WIN!
- Keep up with current tax rates
- Help with filings
- Help with notices
- The reports downloads can be slow sometimes
Avalara is the Real Thing!
- Sales tax rates at a "roof top" level
- Has extensive research and documentation on telecommunications industry
- Research is always up to date
- The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
- Historical sales tax rates is terrible
Treading Tax Waters with Avalara
- Revamping their products to meet client's needs
- Being proactive with Clients to meet issues before they arise
- Taking the load off clients on tax related issues so clients can focus on core business
- Support. Avalara's quick growth appears to hamper back-in support. Too big too quick?
- Communication. Account manager use to reach out to discuss service plans options.
- Pricing. Drastic pricing increases for basic services.
Avalara product review
- Accurately calculate and apply sales tax rates
- Avalara is a "total solution" that covers all areas of transactional tax.
- Managing the software is easy and intuitive.
- It would be if sales tax reports were available to reflect state upload templates
Ava
- Reports
- Sales tax
- Exemptions
- Account manager
- Enter tickets
- Follow up when there is an issue
Accurate Time Saver!
- Ease of Use
- Accuracy
- Efficiency
- More hands on guidance during initial set up
Avalara
- communication with CAM
- calculations
- certificates at a local level
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
Great Data Solution
- sales tax by zip
- address verification
- clean UI and API
- error responses for address verification
- confusing website layout