Avalara you came along way.
May 07, 2024

Avalara you came along way.

Marsha Kai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • CertCapture
  • Returns
  • Communications

Overall Satisfaction with Avalara

Avalara helps collect the correct amount of sales tax for each state, county and city. Stores all tax exempt certificates and sends expired certificates to help resolve updating issues. Also once uploaded it lets you know if the certificate is valid.

Pros

  • Store Certificates
  • Totals amounts of sales
  • Files returns

Cons

  • Ease of looking up information
  • Updating information
  • Verification of sales tax before return is filed.
  • Time efficient
  • Storage and ease
  • Effective on expirations date
  • Reports are easy to obtain
  • Shopify
  • Syspro
  • Heartland
The tax totals never match
It does all the work for you from the validation, storage and updating. Along with an education site for questions on tax law.
  • Avalara Returns
  • CertCapture
Yes it is easy to store and have all the filings done for you. Taking care of all the tax preparation and validation is a large time saver with visibility at any time you need. Courses that keep you up to date on new laws with updated tax changes and education.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Asked for the sales tax that was accrued from the prior year only gave me a link, that was no help. When it filed sales tax for the quarter and our system was down once uploaded all the sales all the customers were charged sales tax in the period even when they were tax exempt we had to pay for this mistake.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Tax Reporting & Compliance
10.0
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
10
Compliance Administration Management
Not Rated
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
Not Rated

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 2 months ago
    Thanks for taking the time to share your experience with us, Marsha! We work hard to deliver a seamless solution and we are thankful to have you as a customer!

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