Overview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avatax, make your sales tax headache easier.
Avalara- There when you need them!
Avalara - Today, Tomorrow, and into the Future
Worth every penny
My Review of Avalara
Avatax for the WIN!
Avalara is the Real Thing!
Treading Tax Waters with Avalara
Avalara product review
Ava
Accurate Time Saver!
Avalara
Easy to use Avalara has saved me time and frustration!
Great Data Solution
How Avalara Differs From Its Competitors
Additional Capabilities
Avalara Business Impact
Avalara New Lines of Business
Systems Integrated With
Systems Integrated With
Systems Integrated With
Additional Capabilities
managing certificates in Avalara helps to keep the certificates organized and increases visibility of missing/expired certificates.
Additional Capabilities
Avalara Marketplace
Systems Integrated With
Systems Integrated With
Additional Capabilities
Systems Integrated With
Additional Capabilities
In my current job, our indirect tax team uses Cert Capture.
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Avalara Marketplace
Avalara Business Impact
Avalara Marketplace
Additional Capabilities
Additional Capabilities
Systems Integrated With
Additional Capabilities
Additional Capabilities
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (317)8.888%
- Tax Exemption Processing (218)8.383%
- Tax Data Reporting (267)8.282%
- 3rd-Party Software Integrations (242)7.979%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
Features
Type of tax
A list of the different types of taxes that can be filed using tax compliance software.
- 8.8Sales and Use Taxes(317) Ratings
Software is capable of calculating and filing sales and use taxes.
- 7.8Cross-border Taxes(68) Ratings
Software is capable of calculating and filing taxes, such as customs, across countries.
- 7.3VAT / GST Taxes(59) Ratings
Ability to calculate and manage VAT and GST taxes.
- 8.5Energy and Fuel Taxes(25) Ratings
Ability to calculate and manage energy and/or fuel taxes.
Tax Reporting & Compliance
Activities relating to tax filing, reporting, document management, and exemption certificate processing.
- 8.5Geolocation for Tax Assessment(181) Ratings
Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.
- 7.93rd-Party Software Integrations(242) Ratings
Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.
- 8.2Tax Data Reporting(267) Ratings
Ability to export transaction data for tax filing.
- 8.2Compliance Administration Management(206) Ratings
Ability to facilitate tax preparation, filing, and tax remittances across local, state, and federal jurisdictions.
- 8.3Tax Exemption Processing(218) Ratings
Ability to generate, track, exemption certificates from sales invoices.
- 7.9Tax Document Management(209) Ratings
Collection and storage of tax documents, especially exemption certificates, and ability to retrieve them to use for tax audits.
- 7.1Complex Tax Scenario Management(141) Ratings
Ability to automate handling of tax holidays and other anomalies.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Avalara Integrations
Avalara Competitors
Avalara Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(742)Attribute Ratings
- 9.6Likelihood to Renew30 ratings
- 7.8Availability9 ratings
- 7.8Performance9 ratings
- 8Usability426 ratings
- 5.8Support Rating20 ratings
- 8.2Online Training4 ratings
- 8In-Person Training2 ratings
- 6.8Implementation Rating198 ratings
- 6Configurability6 ratings
- 8.3Product Scalability8 ratings
- 6Ease of integration12 ratings
- 7.9Vendor pre-sale9 ratings
- 1.1Vendor post-sale9 ratings
Reviews
(1-25 of 434)Ease your tax management worries.
- Exemption Certificate Management.
- Timely Filing of Tax Returns.
- Extensive list of product codes for determining tax rates.
- N/A
Avatax, make your sales tax headache easier.
- Estimate sales tax
- compile sales tax needed to remit sales tax return
- tracking different taxable items
- keeping track of resale certificates
- keeping track of economic nexus
- Communicating changes in states needs like codes used
- Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
- The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
Avalara- There when you need them!
- Customer Service
- Knowledge Base Articles
- Relatable Blog Posts
- Quote via website/info given
- Articles that reference E-invoicing
- Federal Agency buyers and their taxability from state to state
Avalara - Today, Tomorrow, and into the Future
- Product Taxability
- Supports US Tax Rates nationwide
- Customer Support
- Product Taxability for Construction Industry
- Product Taxability for Transportation Industry
- Product Taxability for Building Materials Industry
Worth every penny
- Calculate sales taxes
- Exemption certificate storage
- Subledger backup data for each sale
- 1099 help
- Support for Audit
- Support for sales tax research
My Review of Avalara
- Sales tax down to the jurisdiction
- Reporting
- Ability to access help with minimum wait time
- Support has been slow or dropped at times
- I feel we change reps a lot
- Consistency in response from dedicated rep in past has been bad
- Filing taxes for merchandising calendar retailers
Avatax for the WIN!
- Keep up with current tax rates
- Help with filings
- Help with notices
- The reports downloads can be slow sometimes
Avalara is the Real Thing!
- Sales tax rates at a "roof top" level
- Has extensive research and documentation on telecommunications industry
- Research is always up to date
- The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
- Historical sales tax rates is terrible
Treading Tax Waters with Avalara
- Revamping their products to meet client's needs
- Being proactive with Clients to meet issues before they arise
- Taking the load off clients on tax related issues so clients can focus on core business
- Support. Avalara's quick growth appears to hamper back-in support. Too big too quick?
- Communication. Account manager use to reach out to discuss service plans options.
- Pricing. Drastic pricing increases for basic services.
Avalara product review
- Accurately calculate and apply sales tax rates
- Avalara is a "total solution" that covers all areas of transactional tax.
- Managing the software is easy and intuitive.
- It would be if sales tax reports were available to reflect state upload templates
Ava
- Reports
- Sales tax
- Exemptions
- Account manager
- Enter tickets
- Follow up when there is an issue
Accurate Time Saver!
- Ease of Use
- Accuracy
- Efficiency
- More hands on guidance during initial set up
Avalara
- communication with CAM
- calculations
- certificates at a local level
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
Great Data Solution
- sales tax by zip
- address verification
- clean UI and API
- error responses for address verification
- confusing website layout
Avalara bolt on to Acumatica
- Sales Tax Calculations
- Sales Tax Returns
- Exemption Certificate Management
- Customer Support
- Integration with ERP platforms
Avalara Review
- Detailed tax information
- Coordination across multi-states
- Filing use-tax returns timely
- Backfiling or amended returns
- Support case communication
- Client manager communication
Avalara review
- Sales tax calculations
- Sales tax issues with returns they make sure to contact the state.
- Their ECM pro and Avatax works well with our connector
- It would be great if they could also advise about franchise tax
- It would be helpful to know the full explanation of the fees in detail than just summary
Avalara to the rescue
- Tax rate compliance
- Managing exemptions
- Providing several types of reports
- Transaction uploads
- Customer Service: We've had multiple reps and only a couple have been helpful.
- Knowledge: Providing better, more detailed, information for first time users.
- Onboarding: Having Avalara expert help and less referring from one person to another.
It may not be as well suited for small companies that have a very high number of recurring monthly charges, since the number of transactions can put you in a high tier and make the cost much more.
Very Pleased Avalara User
- Technical Support
- Reliability
- Compliance
- Site sometimes becomes overloaded during peak return filing periods
Review
- Calculates nexus thresholds
- Calculates tax
- Ability to file all tax returns for us
- Some tax services offer certain features for free whereas it's an added cost feature with Avalara
- We are never informed on when our account manager changes
- There's no where to request a new account manager
Avalara is great!
It also help us determine whether we have reached nexus in a State or not. It is very convenient to use and save us a lot of time.
- Provide us with detailed monthly or quarterly report that help us report to the state tax authority easily
- Determine whether a transaction is taxable or not and what products are taxable on a transaction on our ecommerce platform.
- Keeping up to date with changes in regulations or rates.
- It could allow the users to create custom report that could be used regularly
- While Avalara offers support, some users at our company have reported delays in response time. Improving customer support efficiency and availability would be valuable
- Sales tax compliance
- Tracking economic nexus
- Avoiding tax penalties
- Avalara manages their business well.
- I do not see a need for improvement
Avalara Sales Tax Made Easy
- Audit Support
- Tax Research
- Rate Validation
- VDA Work
- Customer Support
- Portal Management
- Agreements and Contracts
Great Product and Easy to Use
- Good Products- Both AvaTax and CertCapture are really good software products.
- Connection between AvaTax and CertCapture is great.
- Having a direct person to work with for AvaTax returns would be helpful. Right now I have to call support and explain everything each time over and over again.
- I would like if all billing was available online to view and pay. If you use professional services the bills don't come through website.
- I have several accounts between CertCapture and AvaTax and I have tried to get my account information (contact and address) updated but it hasn't been updated everywhere.
- The biggest issue I had with Returns is the lack of flexibility with the process. My company is always changing and that means sometimes I have last minute changes and Avalara doesn't allow for that. Another issue I had with the returns process is regarding non-registered amounts. Right now there is no report that will tell me how much I have charged over the time it takes me to get registered. I have to pull up each month to find total amount.