Avalara Tax Research.
May 27, 2024

Avalara Tax Research.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

We subscribe to the basic membership for TTR sales and use tax research. Routinely, the company needs to research the taxability of a product it sells. The research entails determining the taxability across all the States. TTR provides concise results and resolutions on how the States handle and tax the product. It is easy to see the determination across all States.

Pros

  • Tax Charts are good.
  • Tax Charts have embedded hyperlinks for explanations.
  • Graphics and pictures for the product are great.

Cons

  • Providing capacity to export charts in the basic subscription,
  • Live support is helpful when a question arises and you do not have time to send an email and wait 24 hours for a response.
  • Time spent researching is positive impact.
  • None
Not applicable.
The site is easy to use and user-friendly.
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Not applicable.
We use Avalara for the day-to-day research.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?

No

It is easy to perform research and then share the research in various ways, e.g., by email, PDF, etc. TTR provides appropriate links to the research results for the state regulations and codes. Researching the same topic for a different State is very easy using the drop-down menu.

Avalara Feature Ratings

Sales and Use Taxes
10

Comments

  • Bobby Sands | TrustRadius Reviewer
    We're glad to read the products are easy to use and you are benefitting from the sales tax support. Thanks for sharing your feedback with us.

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