Avalara has proven to save our Clients time & money
May 31, 2024

Avalara has proven to save our Clients time & money

Tracie Folscroft | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

Avalara helps our clients with their tax needs...from calculating tax by jurisdiction, tax exemption certificate management & filing tax returns. Clients can choose which solutions meet their needs.

Pros

  • Complex tax calcuations
  • Exemption Management
  • Filing Tax Returns

Cons

  • Customer support
  • Responsiveness after client is live
  • Time to resolve issues
  • Reduced Tax return filing time
  • Increased Accuracy of Tax Calculations
  • Navision
  • Business Central
Very easy to deploy
System is great but the support needs improvement
  • Avalara Returns
  • CertCapture
  • Professional Services (nexus studies, registrations, backfiling, etc.)
The Returns & CertCapture are great tools for clients who need them
  • CCH® SureTax®
We have a long standing partnership with Avalara. We value these relationships & know Avalara is a proven solution.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Ideal for clients who operate in multiple states & clients who have a number of tax exempt jobs

Avalara Feature Ratings

Sales and Use Taxes
8
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
9
3rd-Party Software Integrations
9
Tax Data Reporting
9
Compliance Administration Management
Not Rated
Tax Exemption Processing
9
Tax Document Management
Not Rated
Complex Tax Scenario Management
8

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