Overall, good product
November 14, 2023

Overall, good product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

Policy or letter templates and answers to general queries

Pros

  • Policy templates
  • Letter templates
  • Answers

Cons

  • Not the easiest to navigate
  • Fairly costly
  • Saves cost on internal resources
  • Saves cost on external resources
  • Reduced legal expenditures
Updates on legislative changes
Newsletter's provide updates on upcoming changes

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

It generally has all the letter templates needed and up to date policies. It doesn't cover the full range and no easy to see where things sit in the system.

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