Overview
What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Learn from top reviewers
How Zoom Workplace Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Video Reviews
18 videos
Pricing
Add-On Zoom Translated Captions
$5
Add-On - Zoom Whiteboard
$24.90
Pro
$149.90
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom Workplace?
Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Screenshots
Zoom Workplace Videos
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
Supported Languages | English |
Security |
Zoom Workplace Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews From Top Reviewers
Zoom Workplace Awesomeness
- Meetings
- Phone
- Versatility
- East of configuration - I'm an admin
- Knowledge base
- ROI
Cons
- Love notes - allow insertion of table or grid
- Allow admin to turn off DND
- Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Zoom Workplace is an Excellent Product
- Chat
- Meetings
- VoIP Phone Service
- Phone Auto Attendants
- Phone Call and Voicemail Transcription
Cons
- I would like better menus in the Admin Portal
- The Zoom Admin Dashboard could be improved to show information better
- I would like a way to forward a phone call from the Zoom desktop app before answering it
Zoom Workplace Review from a Biotech Company
- Ease of use.
- Integration with systems like the NEAT bars.
- Ease to add members, rooms, etc in very small amount of time.
Cons
- Ai features
- Upgrading of software or warning us of updates
- IT support.
Great product with All In One options.
- Phone reliability.
- Phone organization and ease of use.
- Scheduling and organizing meetings.
- Virtual meetings.
Cons
- Texting from personal lines could be easier to set up.
- Porting in new phone numbers could be easier.
- Having a step-by-step explanation of what you want your guests to hear for each queue would have been nice.
A Great Way to Collaborate
- AI Companion is great at summarizing meetings without being obtrusive to meetings
- The recording features are superior to other platforms
- Webinars have amazing features, such as managing registrations, Q&A and adding presenters
Cons
- Integrating with Outlook
- Syncing with calendar and between the browser portal and app
- Some clients cannot access due to security in their IT, this could be improved