Overview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Works great for small teams!
Slack Doesn't Slack
Slack is essential for the small company I work for
Slack is Awesome!!!!
Quick collaboration and easy to use
Very effective communication tool with robust features
Slack is best in class and second to none
Slack is THE messenger app to use in business
Fully remote job made easy with Slack!
Slack : The best official communication tool
Slack is a great collaboration tool - be sure your culture can maintain communication discipline!
Slack for a good communication experience
An indispensable tool for Power Users
I can't imagine life without Slack.
1. We have client …
Awards
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Popular Features
- Chat (419)9.797%
- Mobile Access (396)9.292%
- Discussions (406)9.292%
- Notifications (415)9.090%
Reviewer Pros & Cons
Pricing
Free
$0
Pro
$7.25*
Business+
$12.50*
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.7Task Management(257) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7Gantt Charts(61) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7.9Scheduling(210) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.9Workflow Automation(230) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.2Mobile Access(396) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 8.2Search(394) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 7.3Visual planning tools(150) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 9.7Chat(419) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 9Notifications(415) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 9.2Discussions(406) Ratings
Users can join groups or message boards for forum-style collaboration.
- 8.1Surveys(253) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 7.7Internal knowledgebase(253) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.6Integrates with GoToMeeting(111) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.5Integrates with Gmail and Google Hangouts(184) Ratings
Integrates with Gmail and Google Hangouts.
- 8.5Integrates with Outlook(122) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8Versioning(187) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 8.6Video files(349) Ratings
Supports video file types
- 8.5Audio files(342) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.1Document collaboration(271) Ratings
Users can edit files and attach comments to files.
- 8.2Access control(254) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.2Advanced security features(215) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.8Integrates with Google Drive(213) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 9.1Device sync(279) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(8370)Attribute Ratings
Reviews
(1-25 of 419)- Good for instant messaging, to create a more intimate and conversational feel among remote employees
- Integrates easily with Google Calendar to send notifications
- Good search functionality
- When I need to mute notifications (e.g. during a meeting), I have a hard time finding where to do it. The mute/pause setting could be more easily visible.
- I wish old Google calendar notifications would stop appearing as 'new' after a certain amount of time. As it is now, it shows as a new notification until I click on it, which I often don't do for calendar notifications. The result is that it appears that I have multiple new events to attend to, when really they are just old calendar items.
Works great for small teams!
- Slack allows us to keep conversations organized and categorized with Channels
- Slack offers extensive customization per user (different themes, channel and DM organization, notification options)
- Slack has a user friendly interface that is easy to navigate and learn
- In the past, sometimes I didn't receive audio notifications when I received a message. I don't seem to have that issue anymore, though.
- More GIF options would be a nice touch!
- Sometimes, it's hard to tell if the "Snooze notifications" feature is working in accordance with my active hours. I don't always see the three z's when I'm outside of my active hours.
I don't think Slack would be useful in lieu of an email service provider. I also think it works better for small teams rather than organization-wide.
Slack Doesn't Slack
- Communication
- Creating chat rooms for specific teams or topics
- A quick alternative to Zoom meetings
- It would be nice if I could NOT have a Slack notification if the browser app is open.
Slack is essential for the small company I work for
- Notifications
- Simple, user friendly updates
- UX / UI
- N/A
Slack is Awesome!!!!
- Organization
- Easy to Use
- Makes it fun
- Looks really great
- Personalization
- connect to other platforms
- signing in
- runs slow sometimes
Quick collaboration and easy to use
- Huddles
- Notification preferences
- integrates with other softwares like tickets, zoom, and Google Calendar
- automatically mute my notifications if my Google Calendar says i'm in a meeting
- reply reminders like in gmail if you haven't responded to a Slack that you opened days before in case you forget
We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
- Organized chats
- Search feature with advanced filters
- Custom layouts
- APIs with other apps for seamless integration
- Syncs with my calendar to provide reminders
- Clearer step-by-step instructions on setting up integrations
- Easier 'reminder' features for responding to messages
You can also immediately start a zoom meeting. Easy features that can be activated with just a forward slash.
Slack is best in class and second to none
- Chat - at this point I can’t think of a single additional feature needed for the basic chat function. They have nailed it.
- Integrations - many services and applications can be integrated into Slack to simplify communications and notifications
- Channels - channels allow us to keep conversations focused
- I really don’t have any, Slack is an exceptional tool
Slack is THE messenger app to use in business
- Messaging
- Channels
- Reminders
- Huddles
- Integrating with other apps like Google Calendar or Drive
- n/a - I really love Slack!
- All-company announcements and connection
- Channels and project management
- Integrating with external apps like GSuite, Salesforce, ChurnZero and more
- Reminders!!
Fully remote job made easy with Slack!
- Easy to chat.
- Easy to stay organized with separate channels.
- Easy to take individual notes.
- Sometimes it updates without any advance notice or explanation of the changes, which can be hard to navigate.
Slack : The best official communication tool
- Communication with members of a project ( via channels features where you can create specific dedicated groups for project members only)
- Third-party app integration ( Integration with Asana, Gmail, Jira, GIFy, etc.)
- Daily Huddles - This has been one of the latest addition to the features, and this has been liked by all of our team members. It makes running daily huddles super easy, considering the WFH environment that we are in.
- UI - User interface is generic, and I believe Slack has a huge room for improvement to make it more interactive and friendly.
- If you use the search option on Slack, it gives results from open groups as well. Since the groups are open and not locked, it's okay to display the results, but I feel those results should not appear as there might be some of the pre-development confidential ideas which are not supposed to be shared with a large audience.
- Display of Profile status - Currently, you have to hover over the profile to know the status, but it would be quite useful if we have a small line just below the name, and it appears during the conversation too. The reason I feel it would be a good change is because we use it to display our leaves as well, and if the status is visible easily, people can know about our availability
A big missing feature is that you do not have an option to follow up on a task or message that you might have starred/flagged. It would be really helpful if we had the To-Do list and follow-up option.
Slack is a great collaboration tool - be sure your culture can maintain communication discipline!
- Collaboration
- Quick communication
- Integration workflows
- Slack desktop is slow when changing channels
- Searching is sluggish and could use improvement
- Needs more controls over statuses, alerts, and a focus mode
Slack for a good communication experience
- ease of use
- nice layout
- many options
- phone app
- alerts
- status
An indispensable tool for Power Users
- Channels for discussions
- Ability to remind and schedule messages
- Ability to deal with multiple communities
- Huddle often has some or the other issue with respect to connectivity
- Searching within threads can be nightmare. Message which are several weeks old are really hard to find.
- The FTUX can be better. Hard to find keyboard shortcuts for frequently used functions.
For smaller team sizes say less than 100, the level of complexity offered may not add enough value. Also, for folks who do not use extensions and plug-ins, there are several low-cost solutions.
I can't imagine life without Slack.
1. We have client channels where we can discuss work, share learnings, share media coverage, etc
2. Sometimes we have shared channels with clients and/or additional vendors directly
3. Internal channels that range from practical, like HR announcements, to fun, like sharing family, pets, travel.
4. DMs, of course, to faciliate fast and easy questions, etc
- Organize threads of project content - WAY easier than having multiple emails
- Provide the ability for others to observe communication on projects or topics that they aren't directly involved in
- Create a space to share universal business announcements
- Create spaces for topics that are fun
- We have issue with people not posting on main topics in the comment thread- which can cause things to get disorganized. Not sure how you can help change this user behavior, though. Could we move the location of a comment?
- We're a small business and it's mostly self-serve - but I would like to encourage our tech lead to revisit tips and tricks every now and then to make sure people are making the most of it. I bet there are features we don't even realize are there. Seems like something you could also email individual users?
- My channel list gets VERY long, and some are dormant for long periods of time but I don't want to get rid of them. Again, I think there are solutions but when you're working fast against a high volume of demands it just gets overwhelming. Is there maybe a prompt you could build in to remind us to put quiet channels in another section or something like that?
Communication and discussion made easier
2. Opening threads for the communication
3. Announcements Channels for company wide messages
4. Way to view the alerts
5. Support channel for helping the users
6. Requests channel to requests various services
7. Integration with Gitlab to view the status of Task and Merge requests
- Communication
- Save for later features
- Notifications
- Threads maintaining
- Notification support in Ubuntu like Mac
- Huddle UI can be easier to use
Organization level isolation
Quick huddle option when needed
Good message editor which helps to add emojis, gif, threads, pics, videos
Sharing the message is much easier
Groups are easier to maintain
Pinned messages are much easy to help to find the important message
Later messages are nice and can be used to save some important messages to be replied later
- Ease of use
- Speed and efficiency
- Customer service
- No downtime
- Variety of ways to interact and connect
- Multiple tools for collaboration beyond messaging
- Quick video/voice chats through Huddle feature that work really well
- Too many features tied to Enterprise level
- Expand the Later feature for better project management
- Multiple tiers of Slack AI for those that can't afford what is there currently (which is more than the cost of the Pro plan itself). Teams AI is way cheaper
- Native survey feature instead of relying on third-party
- Video conferencing that can be scheduled, similar to Teams or Zoom. Huddles are great, but in order to replace Teams entirely, this is critical
Best solution for team communication!
- Team messaging
- Quick file sharing
- Scheduling messages
- Apps and integrations
- Open audio spaces
- Instant channel creation
- Temporary data chats
- Easy to use
- Integration with systems
- Pre-schedule messages to get items off my plate
- I would like to create more dynamic Polls within sub-groups
- Groups are limited to 9 people and you're forced to create a channel. Sometimes, that isn't the greatest approach
- The external connections feature is a little difficult to set up
Best tool for messages
- Direct Communication between people
- Separates your work-life messages
- Keeps history of conversations and files
- Integration with bots and other platforms
- Threads
- Automations
- The order of chats and channels
The only thing that bothers me in the platform is the system of threads, where you can easily lose the messages cause they look kind of hidden. If you have multiple subjects with someone and the person only responds in threads, it's very common to lose their messages.
Slack has been very helpful in improving my productivity
We use Slack for ad-hoc communications, we huddle atleast 3-4 times in a day for quicker and detailed meetings. Slack has been very helpful in the last 3 years of my remote work life in maintaining the communications flowing. I use notes feature a lot to save important information accessible to everyone in the channel.
- Setting up quick meetings via huddle is the favorite feature. It instantly opens door for quick and ad-hoc communications very well and is a pretty useful feature.
- I am using notes feature recently very often to keep track of the important action items for the day, saving key credentials that are to be shared across the teams and I replaced my personal dm for storing drafts with the notes functionality.
- Catch-up feature on the desktop app is also pretty useful to quickly go through all the pending messages and very thoughtful feature from Slack, it keeps me upto date and saves time at the start of the day.
- Remind me later is something I use pretty often, I may not be able to work on that but definately wants to go through it in detail and respond, then this feature comes very handy to keep check on such messages and helps us not get lost especially when working across teams.
- I observed that when a huddle is initiated and if the other person joins right instatly it sometimes won't establish the connection and I could not be heard by the others or viceversa and often requires them to rejoin.
- Searching also becomes a bit challenging, it would be good if there's a date range filter to check the messages from a specific date range as often times it's very hard to find those months back messages.
- Despite Slack helping for ad-hoc meetings and quick un-planned conversation, it would be good if there's an option to set-up automated recurring meetings like we have daily stand-ups for that we had to set-up a google calendar invite just that it sends remiders and keep things organised. Fun fact we still use huddle to make these stand-up calls but google calendar is used to remind us of this as a placeholder.
- I read about AI integration but yet to experience it, otherwise having an AI bot to help around within Slack could really help, currently before sending important messages I am taking the content to gemini or chatgpt for corrections and correctness and pasting it back on Slack, an integrated AI system would help in getting this done within the Slack.
Slack: Communication and integration made Easy!
- Integration with 3rd party apps
- Send Files
- Chat
- User interface can be improved
- Search Functionality within chat
- Video buffering issue
Best collaborative tool to enhance your business
- Slack call
- chat
- channels
- voice during the call breaks need to be improved
- Slack channel engagement
- joining people in the call
- Multiple projects group can be created and managed seamlessly
- Ease of communication between different project stakeholders
- Ease of sharing files and linking with external softwares like jira
- One major issue i encountered multiple times was in receiving the OTP while creating an account. It takes too much time, and sometimes the verification OTP didn't even come the whole day on the mentioned email id.
Use Slack - To communicate and collaborate effectively
- UI is very user friendly and intuitive
- Huddle feature in Slack saves a lot of time in organizing and sharing links to connect. It comes as a saviour especially when adhoc calls are needed for short durations.
- Ability to segment groups based on your criteria.
- Huddle while a great feature often has issues in terms of connectivity. At least once a week, I face an issue when I am not able to hear the other person or vice versa. Slack can work on improving this further.
- Slack should have an option to add color to FONTS or increase or decrease the font size. I sometimes feel that I have to use the CODE option to mark lines in RED that need attention.