The BEST Collaboration and Communication Tool on the Market!
May 03, 2024

The BEST Collaboration and Communication Tool on the Market!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

I use Slack every minute of every day for instant communication and collaboration with colleagues and teammates! Slack has revolutionized the way in which I run my book of business and work with the broader organization. It's integrations with systems, such as Google, Workday, WorkRamp, etc, also allows me to stay in communication with my calendar, training requirements, and general business activities in a way that was never possible before Slack.
  • Easy to use
  • Integration with systems
  • Pre-schedule messages to get items off my plate
  • I would like to create more dynamic Polls within sub-groups
  • Groups are limited to 9 people and you're forced to create a channel. Sometimes, that isn't the greatest approach
  • The external connections feature is a little difficult to set up
  • I've seen a material increase in deal velocity by leveraging Slack for internal communication vs email
  • Sharing docs within groups, allows me to keep team members on the same page, which drives better deal hygiene

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is well suited for instant communication with internal and external stakeholders. I also use it to share files, resources, and links without the need to clutter up the email inbox Where Slack isn't well suited is collaborating on documents within the app. It would be nice to share a Google Doc, open it up, collaborate natively within Slack, and have the changes saved to the Google Doc

Slack Feature Ratings

Task Management
8
Scheduling
10
Workflow Automation
7
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
6
Internal knowledgebase
5
Versioning
10
Video files
10
Audio files
10
Document collaboration
5
Access control
10
Advanced security features
10
Device sync
10