Wrike Review
Use Cases and Deployment Scope
Our department utilizes Wrike daily to organize all projects/requests we receive. We function similar to an ad agency and our department receives multiple requests from various departments and schools. It would be impossible to keep track of all requests if we didn't have a system like Wrike. Clients submit job requests through our custom form and we have a system set up to add job numbers and client codes to each job. Based on what the job type is that was selected on the form, specific tasks are assigned to each job. Then each request is scheduled based on requested due date and feasibility.
Pros
- The overall structure of Wrike makes it easy to work with. It's very adaptable to your specific needs and how you want to organize it. We set up folders for each of our clients and store projects in each.
- The reporting function offers a lot of options for pulling data - whether you want to look at all projects in the system, or narrow it down to job type or a specific person or multiple people.
- The search function is very useful for looking up/referencing previous jobs.
- I love the option to duplicate previous jobs. This saves time by not having to submit a new job request because the information is already there and can just be updated as needed.
Cons
- The main area I would like to see improved is that the details provided when a job is submitted would be included on each task. It is time consuming to have to copy and paste on each task associated with the job.
- This may be user error, but I don't understand why the fields change sometimes from job to job and how to keep it where they stay the same for all jobs/job types.
Return on Investment
- Our department would have a very difficult time functioning without Wrike. The system is easy for everyone to use and it helps our team of over 20 people stay on the same page.
- We are more organized because of Wrike which makes our department more efficient and reliable because once jobs enter our system, they go to a 'new jobs' folder where they wait to be scheduled and then moved to the appropriate client folder, so we don't miss requests.
Usability
Alternatives Considered
Asana
Other Software Used
Microsoft Excel, Microsoft Teams, Adobe InDesign

















