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OneDrive

Score7.4 out of 10

1,117 Reviews and Ratings

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What is OneDrive?

OneDrive from Microsoft is a cloud storage and file syncing service.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features OneDrive has to offer, as determined by TrustRadius' reviewers.
Based on 1,117 ratings of OneDrive's features
View all features

Top Performing Features

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 8.4

  • Performance

    Platform runs at a good speed on all browsers; files load and sync quickly.

    Category average: 8.6

  • Reliability

    Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

    Category average: 9

Areas for Improvement

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8.6

  • Video files

    Supports video file types

    Category average: 8

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 8.3

Most Frequent Users

Top 3 industries using OneDrive
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

17.3%

3,761 installations of 21,717

#2 most frequent

Manufacturing

11.0%

2,387 installations of 21,717

#3 most frequent

Health Care and Social Assistance

6.9%

1,505 installations of 21,717

Reviews

What users are saying about OneDrive.
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OneDrive is reliable and automatic.

Verified User
Director in Research & Development (11-50 employees employees)

Use Cases and Deployment Scope

We use it to store non-Git code repository files on our computers. Since we write a lot of code, we do our best to keep this distinctly separate. Since we switch workstations often, it's important for us to have our files synced to the cloud at all times so that the time spent waiting for a fresh workstation is minimized.

Pros

  • Syncs reliably in the background.
  • Handles the storage of large files.
  • Handles sharing securely.

Cons

  • Git repository support.
  • Struggles to upload folders that have a very large number of small files.
  • Some cases with link sharing permissions seem to be flaky (they are reset).

Return on Investment

  • Saves the time we spend manually moving files up and down from the cloud.
  • Creates uncertainty about file queue reliability (i.e., work being saved) when several small files are involved.
  • Saves money and time by avoiding the need for our own on-prem solution in the health industry.

Usability

Alternatives Considered

Google Drive

Other Software Used

Microsoft Teams, Microsoft Power BI, Azure DevOps

OneDrive does what it is supposed to do.

Incentivized
Tom HamiltonView profile
Sr. Engineer in Information Technology at Estes Express Lines (10,001+ employees employees)

Use Cases and Deployment Scope

We got OneDrive with our MS license and we are trying to figure out how to use it.

Pros

  • Cloud Storage
  • You can access from multiple devices and locations
  • Fairly easy to use.

Cons

  • It takes over your file save location
  • Too in-your-face when you try to save files
  • It tries to force you to use it when you share files.

Return on Investment

  • We have not fully deployed OneDrive so we are not getting the full value.
  • One of the best values of OneDrive is having your files available on multiple devices.

Usability

Alternatives Considered

Progress ShareFile

Other Software Used

Progress ShareFile, MEGA, Dropbox

Fine for small files not as great for data asset management

Incentivized
Chantel Wakefield
Sr. Editor in Corporate at The Home Depot (10,001+ employees employees)

Use Cases and Deployment Scope

file management, file sharing, editing documents, commenting in documents. getting approval for documents, uploading photos, and a variety of other cloud service tasks that any software like box, dropbox, google drive would offer.

Pros

  • deleting files
  • sharing within the enterprise

Cons

  • slow uploads
  • difficult to share outside the company
  • tagging people in documents

Return on Investment

  • difficult to share large files, so we've had to find an alternative

Usability

Alternatives Considered

Dropbox and Google Drive

OneDrive - Like Microsoft's Version of Orwell's 1984.

Incentivized
Verified User
Manager in Sales (51-200 employees employees)

Use Cases and Deployment Scope

We use OneDrive so that everyone can have access to essential files. It allows the entire company to see and edit files together, addressing the communication gap that can sometimes occur within companies. We use it so everyone can see files that need to be shared.

Pros

  • Allows for communication.
  • Allows for customization.
  • Creates transparent companies.

Cons

  • If you have someone with a history of using OneDrive at other companies, some files can blend together. At least from my point of view, I could see files that did NOT belong, which made me super paranoid.
  • It needs a better user interface to show what is shared with the rest of the company and what is NOT.
  • Simpler, intuitive set up with solve this issue.

Return on Investment

  • It has saved time to find files that are now more "public domain".
  • It allows us to collaborate which has created better team cohesion.
  • Honestly, the lack of understanding of what is shared with everyone is frustrating. I spent hours deleting stuff that I didn't want to be shared (my taxes, my wedding photos, etc.), and it got to a point where I just had to relax and say, "Whatever happens, happens," as checking my files and everywhere that it can save to daily was insane.

Usability

Alternatives Considered

Google Drive

Other Software Used

RingCentral Video, GoTo Webinar, DocuSign

One Drive a simple but robust document storage solution

Incentivized
Verified User
Manager in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

Currently OneDrive is the one stop shop for all our document and video management. We have organised structures where teams can save the data in their own space. Having the ability to save documents in to locations where we can put permissions in place so that others cant access these documents is very handy.

Pros

  • Permission based access
  • Document storage
  • Ability to save documents to the cloud from internal folder

Cons

  • Length of time for default videos
  • Sharing sometimes can be delayed
  • Sometimes its easy to get lost in folder structures

Return on Investment

  • Document sharing and accessibility saves time
  • Ability to share to third parties means we can share securely

Usability

Alternatives Considered

Dropbox and Google Drive

Other Software Used

Microsoft Teams, Slack, Figma