Great product with All In One options.
December 10, 2024
Great product with All In One options.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Whiteboard
- Zoom Scheduler
- Zoom Team Chat
Overall Satisfaction with Zoom Workplace
We use Zoom to organize our calls and ensure they reach the right group of people by going to the right queue. We also use Zoom to help us have virtual meetings to stay connected. Finally, we use Zoom to help us schedule meetings with each other by searching calendars and using booking tools so we don't have to guess and check times with multiple people to schedule something.
Pros
- Phone reliability.
- Phone organization and ease of use.
- Scheduling and organizing meetings.
- Virtual meetings.
Cons
- Texting from personal lines could be easier to set up.
- Porting in new phone numbers could be easier.
- Having a step-by-step explanation of what you want your guests to hear for each queue would have been nice.
- Cost savings.
- Ease of following phone laws (automated recording message).
- Quick scheduling.
- Quick team communication in centralized hub.
Zoom is much easier to use and gives better options to share things with other users. The setup is easier, and staff training is more straightforward. PanTerra Networks were clunky, and it was hard to really train or set up anyone who uses it within your team. It is also tough to change things with its old dashboard. WhatsApp is easy to use but not as robust as Zoom communications and does not help with all the added things we need to share with our team.
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
Yes
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes
Comments
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