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Zoom Workplace

Zoom Workplace

Overview

What is Zoom Workplace?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

18 videos

Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
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Pricing

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Add-On Zoom Translated Captions

$5

Cloud
per month per license

Add-On - Zoom Whiteboard

$24.90

Cloud
per year

Pro

$149.90

Cloud
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.7
Avg 8.1

Screen Sharing

Features related to remote screen sharing capabilities.

7.6
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.2
Avg 7.8

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.9
Avg 7.7

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

6.8
Avg 8.3

Call Management

Customized phone system settings

7.2
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

7.6
Avg 8.4

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

7.5
Avg 7.9
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Product Details

What is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.

Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.

Zoom Workplace Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts
  • Supported: Business SMS/External Messaging
  • Supported: Voicemail Transcription

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: Record meetings / events

Screen Sharing Features

  • Supported: Desktop sharing

Online Events Collaboration Features

  • Supported: Live chat

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions

Unified Communications Platform and Collaboration Features

  • Supported: Centralized communications management
  • Supported: Team messaging
  • Supported: Team document sharing
  • Supported: Call and meeting analytics

Zoom Workplace Screenshots

Screenshot of the new Zoom Meetings experience in Zoom Workplace with multi-speaker view.Screenshot of the Ask AI Companion feature, that will be able to gather, synthesize, and share information across Zoom Workplace to help prepare for meetings.Screenshot of the new combined Meetings and Calendar tab in Zoom Workplace, used to attach meeting materials like files and whiteboards.Screenshot of smart name tags that allow other meeting participants to see participant names in a Zoom Room.

Zoom Workplace Videos

Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Welcome to Zoom Workplace, an AI-powered collaboration platform

Zoom Workplace Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish
Security

Frequently Asked Questions

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.

Webex Meetings, GoTo Meeting, and Microsoft Teams are common alternatives for Zoom Workplace.

Reviewers rate Call recording highest, with a score of 8.8.

The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

Companies can't remove reviews or game the system. Here's why
(1-5 of 22)

Use it and you will not regret it.

Rating: 10 out of 10
December 12, 2024
Vetted Review
Verified User
Zoom Workplace
3 years of experience
5
Communication with clients both via phone and meetings. Internal team meetings are also held with zoom. We have in the past also conducted some webinars and it functioned very well. The zoom phone is great for incoming calls that log and also allow the redirect of calls between the team. Having the ability to answer from your phone and move to your pc is great

My Zoom Workplace experience

Rating: 10 out of 10
December 05, 2024
Vetted Review
Verified User
Zoom Workplace
2 years of experience
2
Technical proficiency: Strong understanding of Zoom's features, troubleshooting abilities, and familiarity with IT infrastructure.AI and data analytics: Knowledge of AI-powered features like Zoom AI Companion and ability to interpret user data and insights.Communication and training: Skills to educate users on Zoom Workplace tools and best practices.Project management: Ability to coordinate implementation and integration of Zoom Workplace across teams.Security and compliance: Expertise in managing privacy settings, external collaborations, and adherence to data protection regulations.User experience design: Skills to optimize workspace layouts and customize features for improved productivity.Integration specialists: Knowledge of connecting Zoom Workplace with other business applications and workflows.Change management: Ability to guide teams through the adoption of new collaboration tools and processes.
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