Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We were using Zenefit, which was not great for us. And then prior to that I was using Centric, which was okay, but we weren't using all of the options, so I don't know how great that was because we were very narrow in our use, but Zenefit was the last one we used and it was …
So I used Paycom before that and prior to Paycom, I used Paycor. So those are the three main ones that I've used. And I mean there's a reason I'm still with Paylocity six years later.
I'm sure their platforms have come a long way in the last six years too, so I'm sure they're …
So we used isolved previously and then that would be the only admin side of the system that I have experienced with isolved. The UI was definitely not as friendly and this was about two or three years ago. It was just kind of clunky and it just wasn't as user-friendly as …
Paylocity and ADP. We switched from ADP previously in a previous company I used Paychex and Kronos, but none of those are really great. Paychex was fine. It was just for a small company so they wouldn't be able to keep up with the amount of employees I have now ADP, I think …
We were on Paychex for a number of years. We were on ADP before that, I was on Workday for my previous company. I was on UKG for when I was at [...]. So I've worked with a lot of different HRIS systems and I would say that Paylocity is by far the most intuitive and easy to use. …
I've used other companies before and they don't match up to Paylocity. I've used ADP, Paycom and I just like Paylocity better. The functionality of it. It's very intuitive. You don't have to struggle. It's pretty fast compared to other companies as far as what you're trying to …
I wasn't actually involved in the selection process. I came on board after it was already selected. But just in a comparison, I think that the different options and the accessibility to the employee records, it makes it paramount for me.
With Paychex, I feel like they have not really kept up with the times. I feel like Paylocity really expands as their users are growing. We changed from iSolved to Paylocity because when it came to processing payroll and getting support for anything, it was an absolute nightmare …
Used to use ADP. We're transitioning from ADP. We looked at BambooHR and we looked at Workday when we were trying to decide who to use. But we decided to go with Paylocity as we think it was the best choice. I've had 5 years of using it and been more than happy with it.
When we were evaluating different HRIS programs, one of the biggest things that I really wanted to come into play was all of the different components. Being able to communicate with one another throughout the use of the tool. So by using PeopleSoft that was at a prior …
We used just one other payroll company prior to Paylocity. We switched about three and a half years ago, I would say. But compared to that prior company, Paylocity has definitely way more features and definitely better support.
I did not select Paylocity. It was in place when I joined the company, but I did select ADP for my previous company. Paylocity is difference is the customer service and the account management support. We did not have that level of support at ADP.
We've used Paychex. They used something in Sage before I used it. We use a ADP as well. And I think Sage, I think those three. I've been with the organization for almost seven years and we've been through three different payroll programs I think it was Sage, ADP within a couple …
ADP is not user-friendly. It was hard to run payroll, hard to pull reports. And the customer service, they just aren't willing to help and it takes a long time and when you have employees that need things and you are under a deadline or under pressure to get certain things …
We were using Paychex, so I'd say not necessarily really similar. I mean it was an HRIS system, payroll system, but probably not designed for a company of our size. When we looked at several products before we chose Paylocity, but by far Paylocity gave us more of what we …
I believe we used Paycom, but I was not with the company when they used something other than Paylocity. My prior employer used ADP and I like Paylocity better. Think it's just the ease of use, the app itself. This was back in 2019, but I don't remember using an app with ADP. …
It's very important that we contain costs as we manage the budget for our clients. And one of the things when I came on board as the executive officer I noticed is that there were a lot of issues when it came to quantifying people's time and also having good metrics on whether …
Really the biggest reason that we went with Paylocity was because we found of all the platforms, it is absolutely the most user-friendly platform and we have a lot of very minimal education employees and it was very important to us that the technology be simple to use and it …
I use Workforce. I use UKG, so I use all of them, but to be honest with you, even with all of them, Paylocity is the one user-friendly. Even with the app, it's easier for my employees and everything, especially going to the desktop.
We used to use a different product and it was not very easy to onboard people. It was kind of a manual process for onboarding. I feel like Paylocity's onboarding, is very, very well thought out, handles it very well. So I would say onboarding is probably one of the things that they do well. I honestly can't think of anything it's not suited for.
The payroll software is top notch. Recruitment module has been great. I think the workflow and the way you can customize all of the features of the recruitment module is awesome. Same thing with performance, you can really tailor everything to your specific company needs.
Probably what I've heard the most, and I'm on it probably the least of all of our users, I am more involved in the planning, but what I hear is they'd like to see like improvement maybe in some of the customization. Maybe we can customize some of the reports. I think in recruitment we're able to do some of our offer letters, but maybe a little bit easier in the customization of the data. And then as always, HR employees always want more communication as do users. We always want more accessibility to the support service. When we get them, it's great, but sometimes it's a little bit of a delay.
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
ADP is not user-friendly. It was hard to run payroll, hard to pull reports. And the customer service, they just aren't willing to help and it takes a long time and when you have employees that need things and you are under a deadline or under pressure to get certain things done, like payroll. You need someone that's going to show up for you on time and get you to the things that you need right away. Paylocity has done that.
I think reduction in time would be probably the most reason we use it. Some of the other systems we use, they don't always connect and communicate with one another, which can be more time consuming. So I think that's something definitely we want to improve on.