Overview
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
SAP SuccessFactors reduces some of the admin heavy tasks.
Great overall HR Product
SAP SuccessFactors - The right solution!
SAP SuccessFactors works perfectly for employee on-boarding
Payroll queries have lessened thanks to SAP SuccessFactors
Lots of Innovation but little support from CSM and Partner to implement effectively and being ready for roadmap innovations
SAP SuccessFactors worked well when hiring approximately 500 new joiners per month.
High level of configurability with SAP SuccessFactors
All good, but room for improvement
Increased employee engagement with SAP SuccessFactors
Good implementation experience with SAP SuccessFactors
All our HR modules integrated are in one place.
I'm a SAP SuccessFactors existing customer but am now embarking on a full suite implementation.
My experience with SAP SuccessFactors
How SAP SuccessFactors Differs From Its Competitors
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SuccessFactors Implementation
Transferring existing HR data to success factors, …
SuccessFactors Implementation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee demographic data (385)8.181%
- Employment history (391)8.080%
- Organizational charting (406)7.979%
- Job profiles and administration (379)7.474%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $85 per year Up to 100 Employees
Product Demos
SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour
Joule Product Tour
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.1Employee demographic data(385) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(391) Ratings
Employment history is the ability to track previous positions held.
- 7.4Job profiles and administration(379) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(357) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.9Organizational charting(406) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.7Organization and location management(359) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.1Compliance data (COBRA, OSHA, etc.)(224) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.2Pay calculation(167) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.3Support for external payroll vendors(143) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7.9Off-cycle/On-Demand payment(142) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.3Benefit plan administration(147) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.4Direct deposit files(144) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.1Salary revision and increment management(178) Ratings
Salary revision is the ability to modify individual employee pay.
- 8Reimbursement management(129) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.6Approval workflow(234) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 8.2Balance details(193) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.3Annual carry-forward and encashment(164) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(257) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8Update personal information(344) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.9View company policy documentation(216) Ratings
Employees can review company handbook, and corporate policy documents.
- 8Employee recognition(196) Ratings
thank a team member
- 8.2View job history(329) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.4Tracking of all physical assets(3) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.6Report builder(337) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.3Pre-built reports(313) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.3Ability to combine HR data with external data(255) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.3New hire portal(273) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.4Manager tracking tools(250) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.9Corporate goal setting(321) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.2Individual goal setting(359) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8Line-of sight-visibility(291) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.7Performance tracking(336) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.8Performance plans(367) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.7Performance improvement plans(310) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(343) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8Review reminders(347) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.9Multiple review frequency(276) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7.9Create succession plans/pools(238) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7.8Candidate ranking(219) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7.8Candidate search(227) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.8Candidate development(205) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.8Job Requisition Management(285) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.9Company Website Posting(271) Ratings
Software allows postings to be displayed on the company website
- 7.5Publish to Social Media(230) Ratings
Software provides ability to publish postings to social media sites
- 7.8Job Search Site Posting(258) Ratings
Software provides ability to publish postings to top job search sites
- 7.3Duplicate Candidate Prevention(234) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 7.4Applicant Tracking(272) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.7Notifications and Alerts(275) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SAP SuccessFactors?
- Employee Experience Management
- Core HR and Payroll
- Talent Management
- HR Analytics and Workforce Planning
- Sales Performance Management
SAP SuccessFactors Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
SAP SuccessFactors Screenshots
SAP SuccessFactors Video
SAP SuccessFactors Competitors
SAP SuccessFactors Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
SAP SuccessFactors Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1024)Attribute Ratings
- 9.4Likelihood to Renew34 ratings
- 8.8Availability5 ratings
- 7.9Performance5 ratings
- 8.4Usability16 ratings
- 8Support Rating25 ratings
- 8.8Online Training3 ratings
- 9.1In-Person Training2 ratings
- 8Implementation Rating11 ratings
- 7.9Configurability5 ratings
- 8.3Product Scalability5 ratings
- 7.4Ease of integration406 ratings
- 8.2Vendor pre-sale4 ratings
- 8.3Vendor post-sale4 ratings
- 8.3Professional Services3 ratings
- 5.7Contract Terms and Pricing Model2 ratings
Reviews
(1-25 of 496)SAP SuccessFactors allows MAG to hold a single version of the truth for core people data.
- Communication with Customers
- Half Yearly Release Updates
- Work Force Analytics
- Successfactors Support Offering
- Improved Performance in Report Stories
- Difficult to extract data into other systems
- Keeps the majority of employee information all on the one screen.
- Encourages self service.
- Reduces some of the admin heavy tasks.
- Links in with Finance systems.
- Payroll module usability, feels slightly dated when digging into how things were calculated.
- No additional pay run available in the UK, major issue for us
- Quicker navigation on the employee screen
Great overall HR Product
- Core platform intuitive
- All capabilities you would expect to see in a HR application
- Easy to configure changes
- Customisation is simple using custom MDF and business rules
- Could do with a modern UX
- Mobile application not always stable
- More capability across ER Case Management
SAP SuccessFactors - The right solution!
- Goal Management
- Performance Management
- Employee Data Maintenance
- Document Management
- Consistent Reporting across ALL Modules
- On boaridng for new employee
- Performance Management
- Employee Self Service Module
- Recruitment
- Contractor Management
- Reporting
- upgrade processes / information
- mobile app and access on the move
- standard improvements and functions
- org charts and confidential roles
- story reporting is poor and slow
- knowing license model and what is available to do what
- Absence Management
- Guides on how to build technical competency of HR, our business cannot use workbooks to implement change
- AI to aid configuration specialist, to encourage appropriate naming convention, suggestions on redundant workflows or business rules
- Stronger integration to other product family like concur
- Compensation management
- Performance review administration
- Employee Central - all employee information
- Reporting - often hanging or slow
- Onboarding - continuous issues which our support partner cannot fix
Global compensation programme - excellent access to information and data.
- Adaptability for functionality and Busineess Rules
- High level of configurability
- LMS administration is cumbersome and difficult in some cases
- Recruiting for Franchise models can be difficult and could be improved
All good, but room for improvement
- manages candidate flow
- Captures records
- Allows us to manage HR processes across locations
- User ability
- Interaction
- Candidate experience
- Providing new system updates
- Providing great user experience
- Overall integration between the modules
- Reporting
- Recruitment
- Employee central
- Onboarding
All our HR modules integrated are in one place.
- User Interface
- Availability
- Various HR modules integrated at one place
- Add options to do more custom programs
I'm a SAP SuccessFactors existing customer but am now embarking on a full suite implementation.
- Org Chart
- Candidate progression
- Home Page
- Ability to change / customise
- Standard reporting - data fields are difficult to find/locate
- Integrations
My experience with SAP SuccessFactors
- Innovation
- Networking with customers and potential customers
- Stay ahead of market needs
- SuccessFactors EC payroll country localisation
I feel SAP SuccessFactors should work on backend complexity; it can be very hard to learn.
- workflow
- design
- security
- back end complexity
- knowledge base to confusing
- steps not always logical
- user experience
- releasing new functionality
- customer community
- bringing solution partners eg open text into the ecosystem
SAP SuccessFactors Review
we use it to track the applicants and input feedback.
Then when they join, they also get pushed through to employee status on the platform. I use it only at the start of their employee journey to ensure docuemnts etc is all ok, after that it is more HR team that will use it.
- ease of use
- good visiblity
- collaboration is easy
- difficult to use
- not very use friendly
- It has easy to use UI
- Quick actions features contains all the useful links with icons
- We can personalise our tasks accordingly
- Response time is little higher
- User interface needs improvement in terms of icons
- Search feature needs improvement to give appropriate results
Decent employee management tool
- Leave tracking
- PDP discussions
- Employee transfers
- Learning module tracking
- Combined data for entire time
- Notification for overdue learning courses
- Real time employee leave mapping
- Promoting greater Accountability
- Promoting greater transparency
- Automating recruitment cycle
- Promote quick trunaround time
- Improved accuracy in reports
- Logging in on mobile is a complicated process
- Lagging while searching candidiates
- Time consuming to set up forms for different countries
SAP SuccessFactors Review
- Goals recording and Tracking
- Time sheets records
- Pay history records
- Position change record for all staff
- The goals section can be simplified a bit. it is a bit confusing when setting new goals when you have history of goals. It is easy to make a mistake and edit the old goal while thinking that you are creating a new one.
- For the employee time off section, the visual is a bit hard to understand. It might help to have little notes explaining that it can be viewed daily, weekly or monthly.
- The pay section under employee general info should have the hide option. It should automatically hide upon login to avoid that info being shown to someone looking at the screen of the employee with their account open.
For less appropriate scenarios, there are not really any that I can think of right now.
SAP SuccessFactors
- Performance reviews
- Recruiting
- Org chart
- Better views of salary data
- More workflow for recruiting
SAP SuccessFactor Review
- Training
- Interview feedback
- Tracking of training
- PDF note training
- Interactive trainings
- More options to capture information about interview
SAP SuccessFactors Review
- Learning
- Profile
- Recruitment
- Performance Reviews
- Goals