On24 made me a webinerd
We use On24 to help our 526,000 future members achieve qualification, and also help our 252,500 qualified members maintain their …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Event registration (364)9.494%
- Q&A (385)9.494%
- Slideshows (366)9.191%
- Record meetings / events (369)8.787%
Reviewer Pros & Cons
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Audience polling highest, with a score of 9.5.
The most common users of ON24 are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(648)Attribute Ratings
Reviews
(1-25 of 201)Companies can't remove reviews or game the system. Here's why
June 21, 2024
On24 made me a webinerd
We love creating dashboards for our On24 events and conferences to show the value that running digital events brings to the business. The level of data and analytics provided through Elite and VShow is best-in-class and leaders in my business see the huge levels of engagement we achieve by running events on On24.
June 20, 2024
ON24s Customer Service
We have created multiple products based around ON24. We run day long virtual events, short 30 min webinars, 4-part series, hour long webinars, fully live, hybrid, simulive, panel discussions... we do it all. ON24 has given us the base to be able to do this.We use the engagement numbers and conversion rates to help our customers feel that they are successful.
June 20, 2024
ON24 Helps Build Relationships while Saving Time
We integrate ON24 using one of our CRM tools and have built many new leads based off of the analytics. We also use the data to know what is working and what we can improve on. Changes we could try or new tools we could utilize. For example we noticed more of our customers join us during the lunch hour vs. morning or night time. This is extremely beneficial to our numbers.
June 12, 2024
ON24 has done wonders for our virtual events
We use the engagement data after every event. I formulate a report that gives full reg list, attended, no show, resources downloaded, questions asked, and polls (if applicable). I also use this data to create a data sheet we use at our company internally so we can keep track of reg numbers and show up rates. We integrate our CRM for each webinar and it works perfectly, it does not work for the virtual conference manager.
June 10, 2024
Review of ON24
Score 9 out of 10
Vetted Review
Verified User
As a member of a marketing team, figures relative to engagement are always highly considered. That's why the integration with our other tools (marketo, salesforce...) is highly appreciated since we can see and share all the figures and results in details easily
June 05, 2024
ON24 is unmatched!
We utilize the engagement data as a way to provide evidence that our attendees are actively engaged in the sessions for CPE compliance purposes. Sometimes an attendee is unable to answer a polling question, so the engagement data captured is very helpful for our team to work around the unanswered polling question and still reward CPE credit.
Whilst we are still in the process of building a fully integrated CRM tool, the insights and data that ON24 provides gives us a lot of insightful information that we can use to understand user behaviour with the events that they attended and give us feedback in which we can take into future events.
May 28, 2024
ON24 for all of your webinar needs!
Track registration and attendance
Enable sales follow-up
May 27, 2024
Best for demand generation.
We send a post-event survey after every event that includes a CTA to book a meeting, and we pass along that engagement to the BDR team for action. We also understand which content resonates by looking at the clicks on related resources during an event. It is great!
May 22, 2024
ON24 is OK, but with flaws
Was integrated with Marketo and leads did sync well once properly set up.
May 22, 2024
ON24 checks the boxes
We use the data from ON24 to help inform our selection of topics, speakers, and whether or not to continue with a webinar series. As we increase our use of the various engagement tools, we will also need to take a look at how we can capitalize on all the data better. When we hosted a webinar that generated a high volume of questions for our speaker, it was great to be able to export all of the information from the Q&A and chat widgets so we could organize the questions by topic to help our speaker address anything she didn't get to during the live session. Then we were able to quickly reply to the participants with the information they were seeking.
We integrated ON24 with our marketing automation tool, Hubspot. And with the data we get from ON24 we send automated follow up emails (attendees & absentees). But we have also automated the process of information requests. So, when someone requests a certain piece of content through a Poll, we set up a workflow in Hubspot that automatically sends that piece of content to the requester. Or we notify the CSM to follow up with a customer with the content.
April 07, 2024
Overall great product and value for our business needs
We haven't used the lead scoring feature in enough detail, and mostly because it isn't always helpful for a non-marketing person or for a one-off event. It's nice to show the 'heat' level of a hot or warm lead, but I'm not sure our business development teams are using that scoring, they're mostly focused on what companies are attending or if they recognize a name.
April 03, 2024
ON24 Has it all...and more!
We are in the process of integrating the platform with our CRM to provide our sales team with additional customer insights to help with the sales process. We use the results of surveys at the end of each webinar to help develop content for future webinars and are investigating the use of artificial intelligence to create additional content from the webinar
April 03, 2024
ON24 Platform Review
We have optimized our Lead Scoring based on multiple factors and engagement behaviors now that we have them as a consideration.
We review/track content downloads and CTA clicks to provide a benchmark to our exective team - demonstrates user excitement and interest in our products/topics.
We leverage webinar replays to re-engae our audience or provide supplemental content tied to other marketing campaigns.
We review/track content downloads and CTA clicks to provide a benchmark to our exective team - demonstrates user excitement and interest in our products/topics.
We leverage webinar replays to re-engae our audience or provide supplemental content tied to other marketing campaigns.
April 02, 2024
On-Demand Course Certifications Made Easy!
We have integrated ON24 with our CRM system (HubSpot) through an API connection for Distribution Lists in our email marketing strategy. We capture contact info for those who registered; attended live, and attending on-demand in our CRM and are able to market appropriately to each DL with our post event comm strategy.
April 02, 2024
ON24 as a webinar platform
We use it to update our mailing lists, and follow up on leads as appropriate.
January 29, 2024
ON24 is a win!
We have integrated ON24 with our CRM to optimize our follow-up process.
January 23, 2024
ON24 To the Rescue!
ON24 closely analyzes the engagement data to understand how our participants interacted during the webinar. By reviewing data on chat interactions, questions asked, and responses to polls and surveys, we can tell which leads/attendees are qualified and engaged and which ones are not. This makes for very effective follow ups and conversions.
December 30, 2023
Taking our companies webinars into the future
We use this to show our leadership how much our attendees interact and pay attention during the presentation. For prospect webinars, this helps us with lead scoring and who to follow up with first.
December 29, 2023
My favorite webinar platform
We use the reporting URL to review the stats. We also go into the Analytics tab and since we "tag" or webinars we look at the different topics and see how they perform also. This year I gave a presentation to my team on hour stats and we compared it to the benchmark from companies in our industry and we realized we are much lower than where we should be. Thus we've internally 'upped' paids ads.
December 27, 2023
On24 for B-2-C Marketing
We have On24 integrated with Salesforce and have optimized lead scoring. There are many leads who watch many of our webinars, and we are able to see the quantity of webinars that they have watched and how they have engaged during the webinars. We also see when people are asking questions about our services and then we have someone from our sales team reach out to them afterward.
December 15, 2023
ON24, a customizable, robust platform
We pull out data into Marketo. This allows us to qualify our leads and pass that into our CRM to tell sales what topics they are interested in and who is a warm lead. It brings clarity to our data and allows us to better interact with potential customers by delivering content they are interested in.
December 06, 2023
Great branding and customization capabilities, but behind the curve on video events
Track registration and attendance
Other
November 24, 2023
ON24 for great webinars and more
We use ON24 data to produce in-depth reports for our clients. These reports are valued very much by our clients. We also like to give them direct access to ON24's analytics (via a simple link) so that they can see real-time registrants to an event. This solution saves us a lot of time, as we don't need to constantly send them updated reports with a number of registrants in the built-up to the event.