BigMarker is a cloud-based webinar platform that provides webinar hosting for up to 1,000 attendees, with no downloads required, featuring HD audio and video conferencing, screen sharing, and recording. It is also can integrate a Twitter chat into a webinar. BigMarker provides hosts with tools to promote webinars, and a channel to build a community around their content. Hosts can choose between free webinars or selling tickets to monetize their content. For learners and knowledge seekers,…
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ON24
Score 8.6 out of 10
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ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
I like that with ON24, you don't have to share your screen. You can upload the slides into the platform in advance, and then any of the presenters can move through them. This makes it nice because you don't have to worry about having one presenter managing all of the slides and …
Being a user of BigMarker I am fully satisfied with their program and the features they are offering to me. Clear UI with easy to use interface helping me a lot to set up everything in minutes. Definitely recommend this masterpiece to other business to use it for effective virtual collaborations.
If you want a platform that never lets you down, customer success managers that you always want to talk to and learn from, best-in-class managed services when you need them and self-service when suits you, and a platform that goes from strength-to-strength with regular enhancements and product features added, On24 is my go to webinar and virtual conference platform of choice.
ON24 tech support has been very responsive. When we have struggled to upload some files, they have been quick to respond to the tickets. The tech support team has both uploaded files for us and have also investigated why we were running into the problems. They uncovered an issue with our slide template having links to google elements which was creating a problem. There was another issue I reported that has been validated as a bug and I have been getting weekly emails letting me know that they are still working on fixing the issue.
The Knowledge Center offers a wealth of information to help users self-serve and trouble shoot as needs present.
ON24 offers frequent webinars about improving engagement, using generative AI, and unveiling significant new updates to the platform. These have all been really helpful.
ON24 sometimes does not work well with some of our clients firewall and VPN if they are attempting to join from their office.
ON24 can sometimes freeze and our trainers are unable to resolve the issue and are forced to reschedule the session or move to another platform available.
ON24 does not track the correct data for our number of registrants for forums events. So, the analytics component is not valuable to us.
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
The dashboard is very easy to use, I have been using this as a go-to platform in the pandemic days and still using it for online webinars and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education course catalog program. Without ON24's tracking behind the scenes for us, we'd be issuing certifications manually
We have been hosting a variety of types of webinars on On24, everything from simulive to live and interactive Q&A to more formal presentations. We are still in the process of determining which webinars work the best for our leads, but enjoy the trial and error process and the options are limitless!
