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ON24

ON24

Overview

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

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Recent Reviews

ON24s Customer Service

9 out of 10
June 20, 2024
Incentivized
We use ON24 to run about 250 customer webinars a year, in the engineering and electronics fields. We manage all parts and train each …
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Review of ON24

9 out of 10
June 10, 2024
Use ON24 to create and broadcast webinars for our clients. It allows us to push some contents, in order to educate our customers and to …
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ON24 is unmatched!

10 out of 10
June 05, 2024
Incentivized
We conduct our online trainings and webinars on the ON24 platform. ON24 meets our needs for registration reports, attendance reports, and …
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ON24 checks the boxes

9 out of 10
May 22, 2024
Incentivized
We use ON24 to host 3 webinar series:
1) Thought leadership: live, simulive, and on-demand presentations (registrations generally ranged …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Event registration (364)
    9.4
    94%
  • Q&A (385)
    9.4
    94%
  • Slideshows (366)
    9.1
    91%
  • Record meetings / events (369)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…

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Features

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.4
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.8
Avg 8.1
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Product Details

What is ON24?

Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.

ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

ON24 Features

Virtual Event Features

  • Supported: Email marketing
  • Supported: Audience engagement
  • Supported: Event analytics

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation
  • Supported: Attendee list export

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

ON24 Competitors

ON24 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

GoTo Webinar and Webex App are common alternatives for ON24.

Reviewers rate Audience polling highest, with a score of 9.5.

The most common users of ON24 are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(648)

Attribute Ratings

Reviews

(1-25 of 434)
Companies can't remove reviews or game the system. Here's why
Jamie Ambler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you want a platform that never lets you down, customer success managers that you always want to talk to and learn from, best-in-class managed services when you need them and self-service when suits you, and a platform that goes from strength-to-strength with regular enhancements and product features added, On24 is my go to webinar and virtual conference platform of choice.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
On24 is amazing in most areas. We have been using it for over 10 years i think. We host customer webinars and internal webinars. We also use ON24 for tracking our whitepaper downloads. We want to think about using ACE - but with the customer based webinars all the functions dont work exactly how we would like so we are still thinking if ACE is right for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you want to reach a larger audience when you can't in person, ON24 gives you the chance to do so while bringing engaging tools to bring the webinar to life. We use ON24 for wellness webinars such as cooking classes, workout sessions, and much more! With the engaging tools ON24 has, we feel as if we are in person doing these sessions and still continuing to build those strong relationships.
June 10, 2024

Review of ON24

Score 9 out of 10
Vetted Review
Verified User
great for most of the scenaerios. It less appropriate if we want to have a real discussion with the participants, the Q&A integrated is great but it's written, it's difficult to get the participants to speak if we want to
June 05, 2024

ON24 is unmatched!

Score 10 out of 10
Vetted Review
Verified User
Incentivized

Prior to working at my current employer, I used other platforms such as Webex and Zoom. ON24 is significantly more user friendly and allows a lot more customization for events. It also has less bugs or technical issues. I would highly recommend that any adult learning spaces be conducted in ON24 over its competitors to guarantee a better client experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24 is ideal for large organisations looking to put on regular events for their prospects. The ability to integrate with eCRM platforms is incredibly useful, as are the insights and interactive features that the platform provides to users. One thing that could be improved is the in-event support that does not come as standard, whilst it had with other suppliers I have used. That is the only really drawback for me.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is excellent for webinars, group demos, and virtual events. We haven't ventured into running virtual conferences, but I know the capabilities exist. Given the scoring and detailed attendee engagement metrics they collect, it would be great if webinars were a big part of your demand generation strategy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ON24 is great for webinars where we want audience engagement but aren't looking for audience participation. Using emojis, chat, polls, and other engagement tools? Absolutely - easy to do. Drop a quick question in the Q&A? Yes! Have an audience member with a more detailed question that would be better communicated voice to voice? ON24 Elite Studio is not good for this but Forums probably would be.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think ON24 is very well suited for when you are a global operating organization and wanting to host webinars. It is really easy to schedule a webinar in different time zones. Next to that it's easy to create simulive webinar in order to make webinar available around the world

I do think that ON24 is a little on the pricier side which might make the tool a little too expensive for smaller organizations.
Alex Gant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There are some scenarios where we have wanted to use On24 but could not due to some limitations. It would be nice to allow someone to have a login for private events that other admins could not access. Internal events are maybe not ideal for On24 because the internal staff data, engagement, and attendance numbers would impact the overall data and engagement from clients
April 03, 2024

ON24 Platform Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ON24 provides a feature-rich platform with options to fit multiple use cases.

ON24 provides an excellent support and training program and resolves issues quickly & thouroughly.

ON24 continues to develop and enhance their platform.

ON24 has been a great partner and demonstrates their willingness to see our company succeed. They welcome feedback and continue to improve the overall offering.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ON24 works great for a 4 part webinar series we host every fall that is a annual legal update that allows us to reach a slew of clients that we would otherwise not. (if we conducted the same in person). We typically see 300+ attendees per webinar in this series.

One component we focus on for some events is networking, the virtual break out rooms are a good add on when hosting but it does not replace the face to face component of networking. The ON24 ones are also more formal that a zoom breakout for instance, as ON24 is completely different experience than a Zoom webinar anyway.
January 29, 2024

ON24 is a win!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great for lead generation and top-of-funnel outreach. Great at supplemental resources and making things look really nice for the customer experience. It doesn't seem to nickel and dime its customers on product options.
January 23, 2024

ON24 To the Rescue!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24 is incredibly useful for hosting virtual events and meetings where the attendee list is greater than 100 people. It's less suited for small intimate virtual events where the attendee list is below 20 or so people.
December 27, 2023

On24 for B-2-C Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have been using On24 for consumer-facing webinars as we are a B-2-C business and I find that it works very well. I know that many other companies also use this for B-2-B marketing, and I could imagine that it would work well in those scenarios as well. We use On24 for everything from the first contact with a lead to converting an existing lead to a client.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think ON24 is the best-in-class tool for webinars. It hits all of the marks for things you want a webinar tool to be able to do, while providing excellent analytics. The ability to interact with other presenters on the backend and seamlessly talk to the attendees as well is great.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I have been using ON24 for nearly two decades, and the software has evolved dramatically over time. Whenever a new major release has come out, it's always been two steps forward and two steps back. They improve certain aspects of the platform but make others harder to use or less flexible. ON24 is great for a company with a dedicated event manager who can own the entire process—setting up events, running rehearsals, and providing guidance to new presenters. But for an organization where you don't have this level of resources, I could see ON24 being too difficult to manage. Also: Deep pockets are a must because ON24 charges by the event (unlike other platforms such as Zoom and GoToWebinar that are subscription-based). ON24 charges extra for connecting other systems to their API, and there are lots of other "extras" that make the cost add up quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
more suited: RTMP streaming, simu-live, on-demand. Product launches, town halls, webcasts, and sales meetings. less suited: for a-synchronous communication and small two-way events. Typically we use it when one or a few presenters need to present and for privacy reasons we can't show the public or have their voices recorded: in this instance the Q&A box does a great job as, compared to a regular chat, it can be moderated before the questions are answered.
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