Overview
What is Crownpeak CMS?
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality,…
Crownpeak DXM - Truly SaaS!
Crownpeak in Real Life
Crownpeak is a great CMS
A Powerful Platform to Rapidly Create Your Digital Experiences
Enterprise Level CMS functionalities with Saas infrastructure!
Crownpeak DXM Review for Marketers!
Crownpeak DXM - Hybrid and Truly SaaS
Great Fit for Large Market-Driven Orgs Looking to Accelerate Speed to Market Without Heavy IT Dependence
Awesome product and team!
Headless, cloud native pioneer that addresses business opportunities
Crownpeak DXM Review
My Crownpeak DXM Review
Crownpeak DXM - Flexibility and agility without compromise
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Publishing workflow (27)8.585%
- Page templates (27)8.484%
- WYSIWYG editor (26)7.777%
- Code quality / cleanliness (26)7.676%
Pricing
What is Crownpeak CMS?
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is SharePoint?
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.9Role-based user permissions(25) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 7.8API(19) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 8.1Internationalization / multi-language(20) Ratings
The software supports multiple languages, countries, currencies, etc.
Web Content Creation
Features that support the creation of website content.
- 7.7WYSIWYG editor(26) Ratings
What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.
- 7.6Code quality / cleanliness(26) Ratings
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
- 8.3Admin section(25) Ratings
The admin page is easy to navigate and use.
- 8.4Page templates(27) Ratings
The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.
- 8.4Mobile optimization / responsive design(25) Ratings
The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.
- 8.5Publishing workflow(27) Ratings
The software allows users to set up a custom workflow for updating the website, including approval processes.
- 7.8Form generator(23) Ratings
Users can build website forms for visitors to fill out.
Web Content Management
Features for managing website content
- 7.7Content taxonomy(25) Ratings
Users can create multiple levels and types of content categories including tags.
- 8.5SEO support(24) Ratings
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
- 8.1Bulk management(22) Ratings
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
- 7.3Availability / breadth of extensions(21) Ratings
There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Crownpeak CMS?
Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.
Crownpeak CMS promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace of mind for corporate IT and information security teams.
Crownpeak CMS Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: Import / export
- Supported: Website analytics
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Version history
- Supported: Simple roll-back capabilities
Additional Features
- Supported: Digital Quality Management
- Supported: Personalization & Testing
- Supported: Full Stack Hosting
- Supported: Platform Agnostic Deployment
- Supported: Advanced Cybersecurity Capabilities
Crownpeak CMS Video
Crownpeak CMS Integrations
- Jive
- Adobe Marketo Engage
- Salesforce Sales Cloud
- Oracle CRM duplicate
- Google Analytics
- Webtrends Analytics
- Adobe Analytics
- Brightcove
- Akamai Identity Cloud
- TagMan
- Microsoft SharePoint
- Dropbox
- Box
- ManageEngine Site24x7
- Oracle Marketing
- Khoros Communities
- Microsoft Dynamics 365
- Disqus
- ExactTarget
- Inquira
- YouTube
- IBM
- Lionbridge
- EC Innovations
- Sajan
Crownpeak CMS Competitors
Crownpeak CMS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Languages | All major languages |
Frequently Asked Questions
Crownpeak CMS Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 20% |
Enterprises (more than 500 employees) | 80% |
Comparisons
Compare with
Reviews and Ratings
(51)Attribute Ratings
- 9.1Likelihood to Renew5 ratings
- 8.6Availability2 ratings
- 8.2Performance2 ratings
- 8.2Usability16 ratings
- 7.6Support Rating27 ratings
- 8.2Online Training2 ratings
- 9.1In-Person Training1 rating
- 8.6Implementation Rating15 ratings
- 8.2Configurability2 ratings
- 8.6Product Scalability2 ratings
- 9.1Ease of integration1 rating
- 9.1Vendor pre-sale2 ratings
- 9.1Vendor post-sale2 ratings
Reviews
(1-4 of 4)Crownpeak DXM - Truly SaaS!
- The SaaS platform eliminates the headache of upgrades and patches and allows businesses to just focus on the site development and day-to-day management.
- Crownpeak's technical support team is always prompt with answering any question or issue that arises.
- The lack of real-time debugging may contribute to additional development effort at times.
- Although its my understanding that its being addressed, the publishing queue can be slow at times during extremely heavy publishing loads.
- WYSIWYG editor
- 100%10.0
- Code quality / cleanliness
- 80%8.0
- Admin section
- 90%9.0
- Page templates
- 100%10.0
- Mobile optimization / responsive design
- 100%10.0
- Publishing workflow
- 90%9.0
- Form generator
- 90%9.0
- Content taxonomy
- 100%10.0
- SEO support
- 100%10.0
- Bulk management
- 90%9.0
- Availability / breadth of extensions
- 70%7.0
- API
- 100%10.0
- Internationalization / multi-language
- 100%10.0
- Role-based user permissions
- 100%10.0
- Our clients have seen a lower cost of ownership due to fully SaaS platform.
- Our clients appreciate eliminating the need for painful upgrades.
- Sitecore Experience Platform, Kentico Xperience, Episerver Digital Experience Cloud, ektron Web Content Management System (Discontinued) and WordPress
- Content Updating
- Creating Templates
- Building Landing pages
- Debugging certain coding issues
- Cloud-based Solution
- Decoupled Architecture
- Development Flexibility
- Headless / React Front-End Implementation
- Continue to support additional clients to help grow their web presence.
- Price
- Product Features
- Product Usability
- Third-party professional services
- Not being able to debug code as easily as developers are accustomed to.
- Publishing speed at times when doing a large content restructure.
- Online training
- Faster publishing processes
Enterprise Level CMS functionalities with Saas infrastructure!
- Build & manage digital experiences without dependency on your IT team
- Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
- Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
- Platform can be slow sometimes.
- Training materials are limited
- WYSIWYG editor
- 100%10.0
- Code quality / cleanliness
- 100%10.0
- Admin section
- 100%10.0
- Page templates
- 100%10.0
- Mobile optimization / responsive design
- 100%10.0
- Publishing workflow
- 100%10.0
- Form generator
- 100%10.0
- Content taxonomy
- 80%8.0
- SEO support
- 90%9.0
- Bulk management
- 100%10.0
- Availability / breadth of extensions
- 100%10.0
- API
- 100%10.0
- Internationalization / multi-language
- 100%10.0
- Role-based user permissions
- 100%10.0
- Improved accessibility scores of many of our clients
- Improved all over digital experience of our clients
- Huge cost savings due to SaaS as no upgrades needed
- Shorter time to market ability with accelerators
- Add more websites quickly without incurring extra cost
- Component Development
- Integrations
- Globalization & Localization
- Scaling
- Deployment
- NA
- Web Content Authoring
- Web Development
- Digital Quality
- Portal creation for a client
- Intranet
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Implemented in-house
- Third-party professional services
- Translation but it has been solved quickly after addressing with Crownpeak
- Online training
- in-person training
- Oracle Connection
- XTM
- Bynder
- Marketo
- Homegrown Databases
- NA
- File import/export
- Single Signon
- API (e.g. SOAP or REST)
- Javascript widgets
- No upgrade is needed as they are SaaS
- NA
A good option.
- Asset organization
- Publishing
- Working in the editors may require lots of scrolling.
- WYSIWYG editor
- 50%5.0
- Code quality / cleanliness
- 80%8.0
- Admin section
- 40%4.0
- Page templates
- 60%6.0
- Mobile optimization / responsive design
- 70%7.0
- Publishing workflow
- 80%8.0
- Form generator
- N/AN/A
- Content taxonomy
- N/AN/A
- SEO support
- 40%4.0
- Bulk management
- 80%8.0
- Availability / breadth of extensions
- N/AN/A
- API
- N/AN/A
- Internationalization / multi-language
- N/AN/A
- Role-based user permissions
- N/AN/A
- It's helped us maintain a healthy website.
- Information/Content
- Customer Acquisition
- Customer Service (contact and customer portal)
- Nothing unexpected or innovative, but a good standard use.
- Increase the usefulness of our customer portal.
An ideal CMS tool for offering a great user experience
- Simplistic Content Management - the system is very easy to learn and use.
- Customer Support Team is great - our issues get responses and resolution in a timely manner.
- It's really easy to clone/duplicate assets, which helps with building out new sites or new sections within existing sites.
- The DQM tool helps us track, identify and correct any organic SEO or general website functionality issues.
- I never got to use the desktop application version - which my colleagues love(ed) - but the web browser version, although easy, has some weird glitches. For instance, I have to refresh the browser one-two times per day to get the scroll bar to appear to scroll through long form asset files/content pages.
- It would be nice to have some kind of capability to have new files/PDFs wrapped when you upload them. At the moment, I have to upload a new file, then go manually wrap it before I embed it on a page, which adds an extra step to common tasks I perform.
- This is minor, but since CrownPeak is soon phasing out it’s app, it’d be nice if the desktop portal/interface had a more responsive design (especially for folks who have to work from home because of the pandemic and don’t have a robust set up). In my experience, CrownPeak’s competitor’s Sitecore and Drupal have a browser portal/interface that is much more responsive and laptop screen-friendly.
CrownPeak just needs to enhance the user experience a bit for the tool to warrant a 9/10 or 10/10, in my opinion.
- WYSIWYG editor
- 90%9.0
- Code quality / cleanliness
- 90%9.0
- Admin section
- 80%8.0
- Page templates
- 90%9.0
- Mobile optimization / responsive design
- 70%7.0
- Publishing workflow
- 90%9.0
- Form generator
- 80%8.0
- Content taxonomy
- 90%9.0
- SEO support
- 80%8.0
- Bulk management
- 80%8.0
- Availability / breadth of extensions
- 70%7.0
- API
- 90%9.0
- Internationalization / multi-language
- N/AN/A
- Role-based user permissions
- 90%9.0
- Improved digital experience
- Ease of content management
- Drupal and Sitecore Content Hub (Stylelabs)
- Creating test/QA pages for stakeholders
- Reviewing pages that have errors
- Scheduling content to publish
- Removing content
- Utilizing a workflow/work bench for editors
- General web publishing and updates
- SEO insight and monitoring areas for improvement
- Ensuring accurate and reliable functionality
- Housing surveys for external audiences like healthcare provider
- Work benches for our editorial team to edit content in the backend
- Price
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- Glitches with the web page templates on the backend