Likelihood to Recommend Well suited: for interfaces between machines data and applications. Made as a service. For web applications in factories where you don't have access to thick clients due to the environment. not well suited: quick measurements and fast data transitions between different applications. When time dependency is needed, then you better can choose other solutions.
Read full review Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
Read full review Pros It has a great documentation so new or experienced, you appreciate quick access to quality information It’s very fast, uses less memory than initially expected that has decreased our costs after moving from python It speaks the language of the design patterns really well, so our backend apps are written fast together and connect to frontend systems flawlessly Read full review Build & manage digital experiences without dependency on your IT team Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing. Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user Read full review Cons Net is just like plug and play, we have to focus on a logic of code rest part can be handled by ASP. Net framework. It's a best for only web development. One downside with ASP.NET is its reliance on the .NET framework. Read full review Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019. Integration with 3rd party digital asset management tools would be great. Smoother integration with source control would be nice. Read full review Likelihood to Renew It is the backbone of all our products
Erik Zanker Visualization Technologies Lead (Software Engineer)
Read full review None of our Crownpeak clients are currently thinking about replatforming.
Read full review Usability Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
Read full review Reliability and Availability We have never encountered any issues with the availability.
Read full review Performance Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Read full review Support Rating Very good, depending on the requirement and budget.
Read full review Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Read full review In-Person Training We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
Read full review Online Training My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
Read full review Implementation Rating SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Read full review Alternatives Considered We choose ASP.NET because our core business is working with the SAP HANA database using
SAP Business One . We can develop state-of-the-art applications with Razor and Visual Studio 2022 fast and with excellent application performance response. Working SAP Hana with JAVA could be more challenging because it has fewer developers communities, and it could be harder to find a solution for a question.
Read full review I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
Read full review Scalability In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Read full review Return on Investment We realized positive returns due to interns and new employees already having experience due to the free academic versions available. Being able to evaluate the express version prior to purchase was helpful. Performance is adequate, but not as responsive as C++. I guess the trade-off is ease of use and being able to find qualified personnel. Read full review I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be. It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise. It helps our clients not have to deal with their own IT teams, which they tend to dislike working with. Read full review ScreenShots