GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.
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Paylocity
Score 7.9 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Pricing
GoCo
Paylocity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCo
Paylocity
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs.
We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
Onboarding once configured has made our hiring process a smooth transition into employee database that encompasses HR & Payroll as well as Time & Labor for timekeeping purposes. And like all companies these days - finding qualified, dedicated employees and enough of them is difficult for Paylocity as well
The payroll software is top notch. Recruitment module has been great. I think the workflow and the way you can customize all of the features of the recruitment module is awesome. Same thing with performance, you can really tailor everything to your specific company needs.
No, I know they're working on implementing it so that we can control our own GL that I'm looking forward to. That is one thing that I feel like has been missing, so I'm happy to see them addressing it.
We went through a couple of different service reps, but that's been my only issue. The problem is a couple of the service reps.
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
We've used Paychex. They used something in Sage before I used it. We use a ADP as well. And I think Sage, I think those three. I've been with the organization for almost seven years and we've been through three different payroll programs I think it was Sage, ADP within a couple of years. And then we got on to Paylocity and I think we've been in here for four or five years and we're not changing.
I think there's a lot of data that we're capturing and honestly the consistency of being able to automate a lot of processes, which frees up my time to really deal with my employees at the level that they need me to. And so it frees up that admin task that before Paylocity or having to do by hand or a little bit more of a manual process.