UKG Pro - Great for Larger Organizations.
June 25, 2024

UKG Pro - Great for Larger Organizations.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

Although I was not part of the team procuring UKG Pro for the organization, I used it as an HR administrator. I used it to access employee information, benefits information, and effective dates. I also used it to take time off and view the organizational chart. I am currently using BambooHR, which is my preferred human resources software.

Pros

  • Benefits management.
  • Performance Reviews (360).
  • Payroll

Cons

  • Job Posting.
  • ATS & Hiring Processes.
  • Onboarding & Offboarding Checklist and notifications.
  • Compatible with growing companies.
  • Compatible with benefits management.
  • Compatible with payroll & direct deposit.
We were able to centralize and manage benefits and payroll through UKR Pro. This cut down costs, as both payroll and HR could use the same software to do their jobs. However, we were not able to centralize and manage ATS through UKG Pro. We used an alternative software called iCIMS for that.
For productivity, it was increased when HR and payroll collaborated because we used the same system. Benefits management was also made simple because some of it was done through UKR Pro, like effective dates, but more in-depth benefits administration was done through the insurance software from SunLife.
I prefer BambooHR overall. It has a very robust ATS and is more user-friendly. As a Canadian, UKG Pro is better for payroll administration. I also really enjoy the HR Webinars that BambooHR puts on for its customers. The BambooHR Virtual Summit is a great perk to having BambooHR. It is completely free for BambooHR users, and you can get some credits from SHRM.

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

UKG Pro is great for payroll, direct deposit, benefits management, and compliance training and has good reporting features. BambooHR is much better for hiring as they have a robust Applicant Tracking System with a talent pool feature. The scalability of UKR Pro is a huge benefit and works for larger companies.

UKG Pro Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
8
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
5
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
9
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
7
Performance plans
8
Performance improvement plans
8
Review status tracking
7
Review reminders
6
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
7
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
4
Company Website Posting
6
Publish to Social Media
4
Job Search Site Posting
6
Duplicate Candidate Prevention
3
Applicant Tracking
3
Notifications and Alerts
Not Rated

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