Tealium Customer Data Hub is great and getting better!
June 12, 2024

Tealium Customer Data Hub is great and getting better!

Brian Goodrich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Data Activation
  • Data Integration
  • Data Collection

Overall Satisfaction with Tealium Customer Data Hub

We are using GTM and the events API to send events to create visitors for Audiences and then using Audience Connectors for Snowflake, SFMC, Audience Store, and Google Ads.

Pros

  • Visitor Stitching
  • Data tracking via Trace and Live Event Viewer, Visitor Lookup

Cons

  • I wish I could trace my activity in the live event viewer better
  • I wish I had better toolset for promotions
  • I wish i had a Visitor lookup API
  • Sometimes the trace feature can be unreliable
  • Events and Visitors
  • Audiences and Activations
Because Alex Vo, Michael Learo, and Jennifer Kayne are awesome.

Do you think Tealium Customer Data Hub delivers good value for the price?

Yes

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tealium Customer Data Hub go as expected?

No

Would you buy Tealium Customer Data Hub again?

Yes

I've actually been thinking a lot about how Tealium Customer Data Hub could be used for data cleaning.

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