Tealium Customer Data Hub has been a great partner
June 12, 2024

Tealium Customer Data Hub has been a great partner

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Data Integration
  • Data Activation
  • Data Collection
  • Data Transformation and Enrichment

Overall Satisfaction with Tealium Customer Data Hub

We use Tealium Customer Data Hub to consolidate our real-time data and drive real-time web personalization and activation. Tealium Customer Data Hub is helping us consolidate disparate data sources into a common layer to power our personalized experiences.

Pros

  • Trust and security built in through attributes
  • Internally built and supported integrations increases efficiency
  • Ease and speed of deploying use cases in prod

Cons

  • Continue to evolve integrations, especially with MDM and Consent Management Platforms
  • Continue to evolve Adobe and Salesforce integrations
  • Bring Moments API GA
  • Custom built integrations
  • Ease of configuration by central marketing/analytics teams
  • Simplicity of the UI
  • Statistically significant conversion lift in our high value actions through Tealium-driven personalization
Amazing responsiveness and willingness of the support team to partner with us to both plan, problem solve and build for the future.
Tealium Customer Data Hub is core to our architecture in real-time data capture, first party data strategy and activation opportunities.

Do you think Tealium Customer Data Hub delivers good value for the price?

Yes

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

Yes

Did implementation of Tealium Customer Data Hub go as expected?

Yes

Would you buy Tealium Customer Data Hub again?

Yes

The key here is real-time. Ensuring the use cases, web event capture and activation is built for the moment that matters. I see longer term data storage and internal analytics may have Tealium Customer Data Hub as an input but not as the primary tool.

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