Perfect platform to get quick customer feedback!
We use UserTesting mainly to conduct unmoderated usability tests. Since we practice agile, we must frequently launch tests every week or …
Overview
What is UserTesting?
UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed…
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What is UserTesting?
UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business…
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- No setup fee
For the latest information on pricing, visithttps://www.usertesting.com/plans
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is UserTesting?
UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business demands.
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UserTesting Competitors
UserTesting Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | North America, APAC, EMEA |
| Supported Languages | English, French, German |
| Security |
Frequently Asked Questions
Reviewers rate Usability highest, with a score of 8.5.
The most common users of UserTesting are from Enterprises (1,001+ employees).
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Reviews and Ratings
(260)Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
- Summarising of unmoderated testing was excellent
February 27, 2023
Better than I expected! (& much better than UserZoom)
- Testing advertising concepts
- Feedback on language and terminology
- Getting a better idea of who our segment actually is/ what they are like
March 23, 2022
A no-brainer
- testing to argue the benefits of killing a current feature, or pulling resources from developing a feature
- testing copy
October 31, 2020
Spend research time doing research - not recruiting
- To test the comprehension of print materials
- To have customers show us the non-digital experience (e.g., using a product, showing their living space, etc.)
- To recruit for information architecture or surveys
October 16, 2020
I definitely would recommend UserTesting.com
- The live annotation feature is a game-changer. It saves us the time that we used to spend rewatching the recordings and taking notes.
- Being able to validate newly released live applications very quickly has been very helpful.
- The speed at which unmoderated studies are completed (sometimes an entire study is done in less than 30 minutes) is fantastic.
July 25, 2014
Real Users, Real Results, with UserTesting
- UserTesting has allowed us to test and refine question types for user testing when we do them in-person with users. It allows us to assess our methodology with less overhead so we can ensure we get the most value out of these in-person tests, which require much more investment.