TrustRadius: an HG Insights company

Cyfe

Score4 out of 10

67 Reviews and Ratings

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What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Cyfe has to offer, as determined by TrustRadius' reviewers.
Based on 67 ratings of Cyfe's features
View all features

Top Performing Features

  • Integration with R or other statistical packages

    Integration with the open-source R predictive modeling environment.

    Category average: 7.3

  • Predictive Analytics

    Predictive Analytics is the ability to build forecasting models based on existing data sets.

    Category average: 7.1

  • Multi-User Support (named login)

    Named model access means that users have access based on name and password.

    Category average: 8.3

Areas for Improvement

  • iFrames

    An iFrame is an HTML document embedded inside another HTML document on a website

    Category average: 7.7

  • Report Delivery Scheduling

    Report Delivery Schedule is the ability to have reports delivered to a destination at a specific data and time.

    Category average: 8.2

  • Report-Level Access Control

    Report-level access control means that the type of report determines who has access to it.

    Category average: 8

Most Frequent Users

Top 3 industries using Cyfe, by Traject
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

49.4%

223 installations of 451

#2 most frequent

Information

12.0%

54 installations of 451

#3 most frequent

Manufacturing

5.3%

24 installations of 451

Reviews

What users are saying about Cyfe.
View all reviews

Go Elsewhere...

Verified User
Executive in Corporate (201-500 employees employees)

Use Cases and Deployment Scope

Traject is not a trustworthy company. They breached our agreement, owe us $50,000, and have no concern for business integrity.

Pros

  • support
  • outsourced support

Cons

  • paying their vendors
  • business ethics

Return on Investment

  • This company is not ethical and does not deliver on promises
  • Go with another company
  • They also do not offer the feature updates and improvements they suggest

Usability

Agency Owner - Cyfe for Client Reporting

Incentivized
Javier VelazquezView profile
Head of Marketing | Co Founder in Marketing at Uproot (1-10 employees employees)

Pros

  • Auto-Reporting
  • Data Syncing Speed
  • Ease of use for training staff

Cons

  • We wish it had a newer UI update
  • Cyfe white labeling is excellent, but we wish the email customization were better.
  • We wish it could integrate with other financial apps other than Stripe.

Alternatives Considered

Swydo, by DialogTech and DashThis

Other Software Used

Agorapulse, Dropbox Business, Trello

Cyfe Review

Marta Vidal
Software development analyst in Engineering at Cablevisión Fibertel (1001-5000 employees employees)

Pros

  • It is very good and intuitive and innovative and easy to use.
  • It is attractive and easy to enter to keep complete information on a page.
  • I like that I connect with different tools that one needs when working.

Cons

  • The only bad thing is that it is sometimes a bit confusing, especially its interface, which is good but not as modern as it should be.

Cyfe is an excellent value but comes with limited reporting features.

Incentivized
Deanna Rivera
CEO (Chief Executive Officer) in Corporate at UplinkSpyder, Inc. (1-10 employees employees)

Pros

  • Facebook pages analytics.
  • Instagram basic information (increases in followers, etc.).
  • Twitter analytics (followers, mentions, etc.).

Cons

  • The process of adding widgets is kind of clunky.
  • I'd really like reports.

Other Software Used

Dropbox Business, Ahrefs Site Explorer, Sprout Social

The analytics platform we searched for!

Incentivized
Dustin BrackettView profile
CEO in Marketing at HIVE Digital Strategy (1-10 employees employees)

Pros

  • It's live and interactive - it's updated constantly and your clients can even see updates daily.
  • They have a ton of integrations and those that they don't have directly, you can set up using Zapier.
  • It's low priced (most we've found are $150 or more per month. Cyfe starts at $19/month and if you only need one board, it's free.

Cons

  • They could always use more integrations - HubSpot in particular for us
  • A mobile app would be very useful.

Alternatives Considered

Sendible, Google Analytics and Facebook for Business

Other Software Used

HubSpot, Upwork, SendGrid Marketing Email

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