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PRTG

PRTG

Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Network monitoring (63)
    9.5
    95%
  • Alerts (64)
    9.0
    90%
  • Hardware health monitoring (61)
    8.9
    89%
  • Automated network device discovery (57)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

YouTube

PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

8.1
Avg 8.3
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring highest, with a score of 9.5.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(237)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG Network Monitor how fisrt tools to detect downtime of assets. The service are mounting over a lot of assets such as servers, routers, virtual machines, etc.
Almost we use maps to shown over TV over the Wall.
Finally, our technical teams have diffent roles, and the alarms have email adrees recepient to report specific problem to specific teams.
For example if We will have a problem with a RDBMS, the alarm by email could be sended to DBA's group.
  • Network Device
  • Microsoft Windows Server
  • Micorsoft Exchage Server
  • Vmware Vcenter
  • Vmware Vphere ESX
  • It isn't support over Network Area Storage. Such as Fiber Chanell Switchs
  • It isn't support over the Antimalware Solution
  • It isn't support over Veeam Backup and Replitation from vendor product.
A think that PRTG Network Monitor has many advatages over heterogeneus technology platform. I could be say that PRTG Network Monitor is an agnostic solution from many scenarios.
It can use SNMP protocol to question network devices or Linux Virtual Machine; on the same way, it can question, using WMI protocolo, to interact with Microsoft World. For example Windows Server or IIS.
Network Performance Monitoring (10)
84%
8.4
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
90%
9.0
Alerts
80%
8.0
Network capacity planning
70%
7.0
Packet capture analysis
50%
5.0
Network mapping
80%
8.0
Customizable reports
90%
9.0
Wireless infrastructure monitoring
90%
9.0
Hardware health monitoring
90%
9.0
  • Reduce the time to incident's atention
  • When your have a correct alarm's segmentation, reduce the time of technical teams.
  • Inprove the UX because the technical's team known the incident in progess before that the users's call
We were experience with isolate product from platform's vendor.
Later, the fist experience with an angnostic product was ManageYa te Engine OpManager. Then we change to PRTG Network Monitor because the cost of OpManager was really expensive with our infraestructure. The migration was difficult and expesive in time.
Finally the platform work very well and the administrator love it.
ManageEngine Password Manager Pro, Fortinet FortiGate, HPE Systems Insight Manager (SIM)
40
All people than use PRTG Network Monitor are Information Technology resource. That is because this product is use only by technical teams, howeber we are implementing a project with Electrical Support Unit to monitoring gerators machines for three buildings. For this project our technical have been to use customer modules of software development in C-Sharp and interat over mod-bus protocol.
4
The platform is very easy to support. We have four people to extended for new requirement and managment its operation.
This team have really experience on a multiple scenarios, but in all most case they are monitoring on-premise technology platform. The people came from technical support teams and System Administration Teams.
  • We monitoring the use of cpu of all Virtual Machine.
  • We are monitoring the TLS protocol over aur Application Server
  • We monitoring our WAN by use icmp protocol (echo request and response)
  • We really need much support over docker platform.
  • The integration with Microsoft Office 365 aren't native, with need them over API.
  • The sensor over raspberry pi will be amazing.
  • We will need monitor Hybrid technology platform on Azure and AWS.
  • We are implementing more and more IOT solution. We need native support for PRTG Network Monitor.
  • We are going to deploy new solution Azure SaaS. We need native support by CASB solution!
We love PRTG Network Monitor. We think that the product could be better with new funtionalities but today we are facinating with it.
Yes
We had been used ManageEngine Application Monitor and OpManager Plus. It was a god product but for us it was really expensive with a big infraestructure.
  • Scalability
  • Integration with Other Systems
  • Other
We evalute another product but PRTG Network Monitor was the best product to monitor different asset, serivce and plataform.
Almost it had the best price over 25000 sensors project.
We bought PRTG Network Monitor about six o seven years ago.
In that moment we weren't thinking about Cloud a use it.
Today our plataform is really Hybrid and the PRTG Network Monitor have other challenge to resolv.
We must be check the Cloud support of PRTG Network Monitor with Azure or AWS.
It's very important that de project's teams have different member of the TI.
We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
  • Implemented in-house
Yes
We split the implementation in four phases:
First, Physical layer (UPS and Generator), Server, etc,
Second, Data Netork Layer
Third, Service Layer
Fourth, Aplication Layer
Change management was a major issue with the implementation
Basically, we monitoring the availability of all application ans service with this product.
We have service quality of internal service than use PRTG Network Monitor.
  • Difficult to interact with custom MIB
  • Had Poor deep funtion with VMWARE Plaform (Vcenter and ESX)
  • Didn't have support to security vendor like Antimalware providers
We some time called to support, because the software are doing everything very well, but the interaction is difficult and the time to resolv a support case isn't good.
How i mentioned in another part of this, we don't need much more support than the standard but this suppot could be better.
We write to support two or three time for year.
Yes
We have in six years than i remember two bugs than were fixed in a next version of product.
Sorry, but the standard suppor isn't exceptional.
There will be much better than today.
The ease to use its interfaces are amazing.
The time to take a Technical of Netwok Operation Center to learn to use PRTG Network Monitor y extremely short.
  • Maps
  • Segmentation Alams
  • App Movil
  • Monitor with scripts
  • Include a Particular MIB SNMP
  • Authorization and access segmentation for people
Yes
There is the jewelry of the solution.
It's practical, easy to use and available.
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