PRTG Network Monitor still leads in value and native app support.
June 17, 2024

PRTG Network Monitor still leads in value and native app support.

Erik Tank | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

Pros

  • Monitoring network devices with push notifications on iOS for any systems having warnings or critical events, like high CPU usage, or total loss of network traffic.

Cons

  • Collects snapshots of network availability at specified intervals of time for graphing and re-active network support.
  • desktop apps available for notifications and alerts of critical or just warnings of unusual activity from a time comparison standpoint
  • syslog capabilities for specific needs
  • Monitoring, time frame, graphing of any sensor's collected data.
  • I'm able to get alerts onsite or remotely via iOS notifications, even on my apple watch.
  • Systems that go down usually get fixed before we even see a helpdesk ticket.
  • My mental health can suffer when we have massive outages due to alert fatigue - but there is a way to set things in PRTG Network Monitor as maintenance mode, or acknowledge alarms without pausing or ignoring which is awesome.
The native iOS apps and desktop apps for alerts and easy visibility set PRTG Network Monitor apart from others. Websites are available with the others and Checkmk has connections to telegram or splunk to get push notifications, but not as easy to see the whole organization at a glance from those notifications and are lacking IMHO.

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

Monitoring uptime and critical alerts of services, or network devices is the main use for us. Storage limit notifications are helpful in some platforms and situations. Although it would be awesome to have unlimited sensors to track everything under the sun - we find the cost of the sensors unfriendly for trivial things, and utilize ping uptime the most in our environment, as well as some specific WMI sensors for memory, CPU, and storage tracking over time.

PRTG Feature Ratings

Network Performance Monitoring
9.2
Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
8
Alerts
10
Wireless infrastructure monitoring
8
Hardware health monitoring
10

Using PRTG Network Monitor

Auto-discovery and easy inheritance rules make scanning large networks and small a breeze.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding groups of devices or single devices is very easy with auto-discover
  • Finding previous history and graphs is always a click or two away
  • notifications and alerts are the reason you get PRTG Network Monitor - it's native on every platform under the sun and has a lot of ways to communicate alarms.
  • Adding too many CPU intense sensors can bog down the server - requiring probe servers
Yes - The mobile APP is the key here. There is a way to use the regular webpage as well, but the app is far greater and available in all platforms.

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