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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Paycom Solution

10 out of 10
June 21, 2024
Incentivized
Paycom has been a major asset since originally being rolled out within our company. The Paycom system has all but eliminated employee …
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Paycom is awesome.

10 out of 10
June 17, 2024
Incentivized
Paycom is used as payroll at RMS. As an employee, I utilize the Paycom App to clock in, clock out, check my hours, and approve my check. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (375)
    8.6
    86%
  • Direct deposit files (368)
    8.6
    86%
  • Pay calculation (368)
    8.5
    85%
  • View and generate pay and benefit information (372)
    8.4
    84%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.5
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.9
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.8
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.7
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.9
Avg 7.8
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(695)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am an HR Director, we use Paycom for recruiting, onboarding, payroll, reports, position changes, reviews...... Paycom seems to have great reporting aspects and is pretty user friendly. We've only been using Paycom for about 10 months and the more we use it, the more we like it.
  • Track attendance Points
  • Creates Personal Action forms and makes them easier to manage
  • Allows a wide range of reporting that can be very useful to any company
  • Helps a lot with onboarding process
  • Helps us out with recruiting
  • Helps with E-verify process
  • There is a lot of information in Paycom, so sometimes it can be a little overwhelming
Paycom has a wide range of reports that we can access that are useful to upper management and accounting. It give the employees more access to their accounts so they can make changes, employees are able to enroll in benefits right off the Paycom App, view items and keep up with reviews, disciplinary actions and much much more.
Human Resource Management (7)
100%
10.0
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
100%
10.0
Payroll Management (5)
100%
10.0
Pay calculation
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
Leave and Attendance Management (3)
100%
10.0
Approval workflow
100%
10.0
Balance details
100%
10.0
Annual carry-forward and encashment
100%
10.0
Employee Self Service (5)
100%
10.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Employee recognition
100%
10.0
Asset Management
N/A
N/A
HR Reporting (2)
100%
10.0
Report builder
100%
10.0
Pre-built reports
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
100%
10.0
Performance plans
100%
10.0
Performance improvement plans
100%
10.0
Review status tracking
100%
10.0
Review reminders
100%
10.0
Multiple review frequency
100%
10.0
Succession Planning
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (2)
100%
10.0
Individual goal setting
100%
10.0
Performance tracking
100%
10.0
Recruiting / ATS (7)
100%
10.0
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Applicant Tracking
100%
10.0
Notifications and Alerts
100%
10.0
  • It's given us better control of our employees
  • It's given us up to date reviews and reports
  • Once we fully learn the entire program, I'm sure it will save us time also
Paycom has a lot of different tools and information. It's way better than the platform we were using in the past. I've used Paycor, they were horrible and I've also used Paylocity, they weren't bad but don't have as much information as Paycom does. Paycom is awesome!!!
Paycom is 100 times better than Paycor. Paycor was very simple, and wouldn't give you the information you needed. Their reports were horrible.
Yes, we were able to get much better reporting from Paycom, it's wonderful, I love the fact that we can get so much more information and in different ways out of Paycom.
Yes, there have been so many times, it's hard to pick just one. Anytime I call in for anything, everyone is very helpful. Nathan always checks back in with me to make sure everything is going well. He's on top of things. He helped me with an issue with our EDI files. For some reason the term dates were not showing up on the vendors end when the files were being sent over. He got this resolved for me quickly.
The Leaders manage the employees much better with access to the PAF's and reports on exception points and many other things. Paycom gives them lots of good and valuable information. Training is done much easier and quicker through Paycom also.

And the Employees have access to all their information. It's great because they can change their W-2, DD, contact information. They have it all at their fingertips. I especially like the fact that they can request time/days off through the Paycom App, that is a very helpful tool.
90
Machine Operators, Admin, Packing Operators, Assembly, Warehouse, IT, Customer Service, Accounting, Executive Team.
2
The 2 HR individuals are the only in-house support we have at this time, but that works for the amount of employees we currently have.
  • Payroll
  • Time and Attendance
  • Performance
  • Exception Points
  • Reporting
  • Reporting
  • Exception Points/Attendance
  • Not sure
Because so far, Paycom has been a great addition to our company
Yes
Paycor
  • Ease of Use
We wanted the new hires to be able to complete their onboarding process through their cell phones instead of having to log in to an actual laptop or desktop.
I wouldn't change a thing
  • Implemented in-house
Yes
Payroll
Benefits
  • Attendance Exemption Points
  • Vacation/PTO/Time Off Accruals
Not that I can think of at this moment
  • Online Training
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
I think it's just right
I do not have any recommendations
No - there is no facility to customize the interface
No - the product does not support adding custom code
Not at the moment
Nathan is always friendly, helpful and if he can't get the answer right away, he always gets back with me with a solution.
I don't think we have premium support, but I'm not 100% sure if we did or did not. I would assume that if we did not, it probably would have been because of cost.
No
A lot of things Yessenia and I just figured out on our own by playing with the system and seeing what the results are. If we have issues and can't get what we are looking for, then we call for help.
  • Exception Points
  • Reporting
  • Payroll
  • Performance Reviews
  • Attendance
  • Sometimes reporting, not always
Yes
It works very well
Paycom is very user friendly
Paycom has been available every time I call or access it.
Yes, Paycom's performance is excellent, no issues.
  • Paycor
I didn't have to do this, Paycom pulled all the information out of our previous payroll provider and added it to Paycom.
None that I know of as of today.
  • File import/export
Sorry, none
They were all very friendly and helpful.
They were very attentive and answered any questions we came up with. Even when we asked the same questions several times.
None that I remember.
No, I don't
No
  • NA
  • NA
No
No
Elizabeth Garvin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paycom allowed me to add efficiencies into my daily tasks. There were a few bumps along the way but the dedicated customer support team was always there to help out and show me how to use the product to get the results I needed. Thanks Sharla!
  • Customer Support
  • Listening to what the customers want, and trying their best to provide it.
  • Accuracy
  • Providing new ideas that are relevant to me
  • Always up selling when visiting
  • Implementation took awhile
Paycom can fit any size business and grasps the needs of a company fairly quickly. I have had great support from our dedicated support team and have never had to apologize for not knowing how something worked.
Human Resource Management (7)
48.57142857142857%
4.9
Employee demographic data
90%
9.0
Employment history
80%
8.0
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
N/A
N/A
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
90%
9.0
Payroll Management (6)
46.66666666666667%
4.7
Pay calculation
90%
9.0
Support for external payroll vendors
N/A
N/A
Benefit plan administration
90%
9.0
Direct deposit files
100%
10.0
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
90%
9.0
Approval workflow
90%
9.0
Balance details
90%
9.0
Annual carry-forward and encashment
90%
9.0
Employee Self Service (5)
40%
4.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
N/A
N/A
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
80%
8.0
Report builder
100%
10.0
Pre-built reports
90%
9.0
Ability to combine HR data with external data
50%
5.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals (3)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Freeing up time
  • Helps employees manage their own information
They are all very similar. The personal touch is where Paycom excels and that is why we choose them.
we do use paycom for our ACA and have not issues
Their customer support is really top notch, we have a dedicated team
We have not yet implemented the full HRIS system yet.
225
mangers, HR, all employees
1
a person with payroll experience can easily support this product
No
  • Price
  • Product Usability
  • Product Reputation
Thinking about our possible future needs. We are in need of a global HR product.
  • Implemented in-house
No
Change management was minimal
  • data up load not correct
  • time was strained to get it completed
Felt like the sale was secure so this part wasn't as important
  • in-person training
They were a sales person and not really a good trainer.
I do believe that that Paycom does not offer enough configuration for us at this time.
I do not
No - we have not done any customization to the interface
No - we have not done any custom code
no
The dedicated support team is awesome!
The support was not an additional cost
No
Paycom is fairly intuitive but lacks customizable solutions.
  • time keeping
  • on boarding
  • time off request
  • reporting
Yes, but I don't use it
They are not able to meet our current needs
They are very dependable and I have never experience any outages
It is a solid product and was out first payroll software that we have used
  • none
  • Jazz HR
  • Optimizer
No they do not
  • File import/export
  • Single Signon
Great during the sales process but not after
We seemed to slip into a black hole and no one reached out to us and our support team would pass us back a forth.
Can not remember
Make sure that they have what you need NOW, if it is in development it may never come to fruition.
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