BambooHR vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Paycom
Score 7.3 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
BambooHRPaycom
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRPaycom
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRPaycom
Considered Both Products
BambooHR
Chose BambooHR
BambooHR is much more robust and easy to use compared to Paycom. It was difficult navigating the Paycom portal and it didn't have close the number of features BambooHR had, and was more expensive.
Chose BambooHR
BambooHR is much more user friendly. What it lacks in technical/complexities it is working to improve.
Chose BambooHR
We have BambooHR because of its great interface and user-friendly design. It meets our employees' needs as well as our employer's needs. We have integrations with some programs where Bonusly isn't able to cover.
Chose BambooHR
I used to use that software but couldn't meet up my demand. But in BambooHR workforce management platform features are really amazing than that. Platforms, content and overall everything of BambooHR is work-worthy.
Chose BambooHR
Other tools with a more unified platform (including a more mature payroll solution) have been much more robust in terms of their data and reporting capabilities. BambooHR, however, has the edge on having a flashier look that may be more appealing to some up-and-coming …
Paycom
Chose Paycom
BambooHR has a much more minimalistic UI but with many of the same features offered by Paycom. Paycom is much more all-inclusive of various features not offered by BambooHR but is not nearly as easy to navigate. Paycom's robust suite of features and tools/resources make it an …
Chose Paycom
I like Paycom's interface more than ADP
Chose Paycom
Bamboo has more features for hiring and recruiting which right now we use ALL the time. ADP has a quick clock option.
Chose Paycom
We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have …
Chose Paycom
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the …
Chose Paycom
ADP has similar problems. Implementation was extremely weak. Another good payroll package that tried to be more than payroll.
Top Pros
Top Cons
Features
BambooHRPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
129 Ratings
3% above category average
Paycom
6.9
357 Ratings
13% below category average
Employee demographic data7.7109 Ratings7.3324 Ratings
Employment history8.7117 Ratings6.8310 Ratings
Job profiles and administration8.4115 Ratings7.0311 Ratings
Workflow for transfers, promotions, pay raises, etc.8.2102 Ratings6.6312 Ratings
Organizational charting7.1113 Ratings5.9234 Ratings
Organization and location management8.0103 Ratings8.0270 Ratings
Compliance data (COBRA, OSHA, etc.)8.662 Ratings6.8256 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
83 Ratings
1% above category average
Paycom
7.5
370 Ratings
7% below category average
Pay calculation8.256 Ratings7.9359 Ratings
Support for external payroll vendors8.248 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.033 Ratings8.713 Ratings
Benefit plan administration8.862 Ratings7.5307 Ratings
Direct deposit files8.561 Ratings8.0359 Ratings
Salary revision and increment management8.065 Ratings7.1294 Ratings
Reimbursement management6.732 Ratings7.0199 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
110 Ratings
8% above category average
Paycom
7.5
326 Ratings
8% below category average
Approval workflow9.1108 Ratings7.4311 Ratings
Balance details8.9101 Ratings7.5311 Ratings
Annual carry-forward and encashment8.491 Ratings7.7258 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
123 Ratings
7% above category average
Paycom
7.5
371 Ratings
8% below category average
View and generate pay and benefit information7.976 Ratings7.8364 Ratings
Update personal information9.2122 Ratings8.2367 Ratings
View company policy documentation8.9102 Ratings7.6326 Ratings
Employee recognition8.682 Ratings6.4177 Ratings
View job history9.0114 Ratings7.7291 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.7
49 Ratings
1% below category average
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets7.749 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
99 Ratings
1% above category average
Paycom
6.3
318 Ratings
19% below category average
Report builder8.194 Ratings6.5312 Ratings
Pre-built reports7.793 Ratings6.5309 Ratings
Ability to combine HR data with external data7.467 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
102 Ratings
7% above category average
Paycom
7.1
313 Ratings
12% below category average
New hire portal8.797 Ratings7.5310 Ratings
Manager tracking tools8.689 Ratings6.8268 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
63 Ratings
0% above category average
Paycom
5.5
181 Ratings
39% below category average
Corporate goal setting8.248 Ratings4.236 Ratings
Individual goal setting8.261 Ratings6.3168 Ratings
Line-of sight-visibility8.247 Ratings4.835 Ratings
Performance tracking8.157 Ratings6.4177 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
68 Ratings
1% below category average
Paycom
6.7
226 Ratings
17% below category average
Performance plans7.661 Ratings6.8209 Ratings
Performance improvement plans8.055 Ratings6.6198 Ratings
Review status tracking7.962 Ratings6.7202 Ratings
Review reminders8.263 Ratings7.1209 Ratings
Multiple review frequency7.859 Ratings6.2187 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
49 Ratings
11% below category average
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools5.832 Ratings9.124 Ratings
Candidate ranking7.740 Ratings6.830 Ratings
Candidate search7.142 Ratings5.833 Ratings
Candidate development7.938 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
83 Ratings
4% above category average
Paycom
6.6
218 Ratings
17% below category average
Job Requisition Management8.059 Ratings6.9195 Ratings
Company Website Posting8.365 Ratings7.2192 Ratings
Publish to Social Media8.258 Ratings6.5154 Ratings
Job Search Site Posting8.261 Ratings6.9178 Ratings
Duplicate Candidate Prevention7.455 Ratings6.2165 Ratings
Applicant Tracking8.273 Ratings6.6201 Ratings
Notifications and Alerts8.676 Ratings6.1204 Ratings
Best Alternatives
BambooHRPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRPaycom
Likelihood to Recommend
8.9
(133 ratings)
6.9
(390 ratings)
Likelihood to Renew
9.2
(10 ratings)
8.4
(20 ratings)
Usability
8.5
(60 ratings)
8.5
(23 ratings)
Availability
9.3
(5 ratings)
9.1
(1 ratings)
Performance
8.7
(5 ratings)
8.2
(1 ratings)
Support Rating
8.5
(55 ratings)
9.0
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
9.2
(4 ratings)
7.3
(1 ratings)
Implementation Rating
9.6
(3 ratings)
7.9
(6 ratings)
Configurability
8.6
(4 ratings)
5.5
(1 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
5.5
(1 ratings)
Product Scalability
8.9
(5 ratings)
5.5
(1 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
4.9
(2 ratings)
Vendor pre-sale
9.1
(4 ratings)
8.3
(2 ratings)
User Testimonials
BambooHRPaycom
Likelihood to Recommend
BambooHR
If someone is looking for a basic HRIS that will serve a small employee population, BambooHR is a great starting point. This works well enough for what a small business needs. It starts to fall apart in larger organizations or as the needs exceed what BambooHR is capable of. There is a severe lack of customization, and it feels like they are afraid of the users breaking the system, so they put in many guardrails. I'm good with having those, but it dampens the experience for more advanced users. Overall, it is a decent starting point, but not a system any company would want to use long-term as they grow.
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
Read full review
Pros
BambooHR
  • The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module.
  • The HR management system works really well and we love how much we can customize things we need.
  • The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that.
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
BambooHR
  • The performance feature is a little clunky and not adjustable, so I would love to have more customizable options.
  • When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried.
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
BambooHR
It is a very easy page to manage for people that are not used to computers or technology in general. That is one of the main reasons Hermosillo chose this service. It has a very friendly UI for every employee to understand, and that is really important because, in the end, we want our employees to feel comfortable looking at their information.
Read full review
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
BambooHR
The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Read full review
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Read full review
Alternatives Considered
BambooHR
BambooHR was already in place when I started. BambooHR has much better intuitive navigation than any of the other systems but not as much customizability as something like Workday
Read full review
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Paycom
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Paycom
They are not able to meet our current needs
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
Paycom
No answers on this topic
Return on Investment
BambooHR
  • Self Service is great to free up time for Admin.
  • Self-Service/ Tracked PTO and sick days are easy to use and track very well. This frees up Admin time and is transparent for all employees.
  • Easy to use Job postings with very trackable sourcing reports.
  • Easy to use. Easy to onboard and user friendly interface. Requires minimal training.
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Paycom Screenshots

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