Overview
What is Mailjet?
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs.EMAIL MARKETINGMailjet’s user interface is available in 5 languages (English, French, German,…
TrustRadius Insights
In my opinion good email deliverability, unreliable pricing
Good simple product for marketing
- Internal newsletters. Very easy to use already set up template and populate the content every week. Easy to test.
- A …
Good service
Mailjet Review
They have no support at all.
Mailjet is not worth the price
Mailjet: easy to deploy and maintain
Mailjet is a solid, affordable, and surprisingly full-featured email marketing platform.
Mailjet Review
This is a great program for my mailing needs!
Mailjet: It will speed you up.
A great enterprise tool for large mailing lists
An innovative marketing and communications tool for beginners and experts alike!
A helping hand in customer communication for CRM team
Awards
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Popular Features
- Email deliverability reporting (15)10.0100%
- Mobile optimization (14)10.0100%
- Dashboards (14)10.0100%
- List management (15)9.090%
Reviewer Pros & Cons
Pricing
Basic
$9.65
Premium
$20.95
Free
Free
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.49 per month
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 10WYSIWYG email editor(13) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 6Dynamic content(10) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 5A/B testing(8) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 10Mobile optimization(14) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 10Email deliverability reporting(15) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 9List management(15) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 10Dashboards(14) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 10Standard reports(14) Ratings
The software offers pre-built reports with metrics standard to the category.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Mailjet?
Mailjet Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
Additional Features
- Supported: Segmentation
- Supported: Marketing automation
- Supported: A/X Testing
- Supported: Campaign Comparison
- Supported: Image Library
- Supported: Email templates
- Supported: Templating Language
- Supported: Collaboration Toolkit
- Supported: Multi-user Accounts
- Supported: Subscription Forms
- Supported: Parse API
- Supported: Event API
- Supported: Send API
- Supported: SMTP Relay
- Supported: Dedicated IPs
- Supported: Deliverability Experts
- Supported: Online support
- Supported: Real-Time Monitoring
- Supported: CAN SPAM Compliance
- Supported: Transactional SMS
- Supported: MJML
Mailjet Screenshots
Mailjet Videos
Mailjet Integrations
- WordPress
- Joomla!
- Drupal
- UiPath Integration Service
- Microsoft Azure
- Salesforce Sales Cloud
- Adobe Marketo Engage
- Sugar Sell (SugarCRM)
- Sellsy
- Wufoo
- Shopify
- SumoMe
- Sendwithus
- Magento Commerce Cloud (formerly Magento)
- Elastic.io
- Podbox
- OVH
Mailjet Competitors
Mailjet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English, French, Spanish, German |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(29)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mailjet serves as a cost-effective solution for users who need to send a high volume of emails. Users have found it to be reliable and efficient, especially when dealing with large mailing lists. The platform provides an editor and templates that allow users to create visually appealing email campaigns. The user-friendly campaign builder makes it easy to navigate and set up automated email campaigns. Many users have successfully integrated Mailjet with other automation products, such as Zapier, to streamline their workflows.
Organizations from various industries rely on Mailjet for different purposes. It is commonly used for sending emails to both inactive and active users, announcing new routes or products, and for marketing campaigns. With the help of the automation tool, welcome campaigns, invoice sending, and payment rejected emails can be easily automated. Both marketing and customer success teams appreciate Mailjet's outreach capabilities, using it to send notifications and updates to partners. Furthermore, Mailjet plays a significant role in the music industry by allowing music-related event organizers to reach a wide audience at an affordable price.
Mailjet is not limited to specific departments within an organization; it benefits various teams including customer service and production. By serving as the primary SMTP service for transactional and marketing emails, it enables seamless communication between different departments. Users appreciate the assistance of their dedicated success representative in managing deliverability and list health. The deliverability insights provided by Mailjet are seen as highly valuable as they allow users to identify and address potential problems before they impact email delivery.
CRM providers frequently utilize Mailjet for both marketing and transactional communications, making it an essential tool for customer relationship management. Users have experienced exceptional email delivery after upgrading to higher-tier plans, highlighting the importance of selecting an appropriate plan based on individual needs. While some users expressed disappointment with the decommissioning of certain plans, they continue using Mailjet until finding suitable alternatives that meet their requirements.
Overall, Mailjet's use cases span a wide range of industries and departments within organizations. It provides a cost-effective solution for sending high volumes of emails, allows for visually appealing email campaigns, and offers automation capabilities for efficient communication. The platform's user-friendly interface, reliable deliverability, and versatile functionality make it a valuable asset to users across various sectors.
Cost-effective option: Several users have found Mailjet to be a cost-effective choice for their email marketing needs. They appreciate the best price per mail in the market, considering the features it offers, making it a valuable and budget-friendly solution.
Intuitive user experience: Reviewers consistently praise Mailjet for its straightforward user experience and design. The platform's easy navigation and intuitive dashboard ensure a smooth execution of email marketing activities without requiring extensive training or technical knowledge.
Reliable deliverability: Many users highlight the reliable deliverability of Mailjet as a significant advantage. They note that their emails consistently reach the intended recipients, ensuring effective communication and engagement.
Hangs in Mail Editor: Some users have experienced issues with the mail editor, stating that it has occasionally hung and caused them to lose their work if not saved.
Lack of Resend Feature: Several reviewers have requested a feature to resend campaigns to users who didn't open the email, highlighting that this functionality is available in other software like ActiveCampaign.
Difficulties with Transactional SMS Feature: Users have found the transactional SMS feature through API difficult to use, expressing a desire for an all-in-one solution for SMS.
Mailjet is commonly recommended for the following reasons:
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Users find Mailjet to be a stable and easy-to-implement platform with well-designed reports and analytics. They appreciate the ease of use and reliability it offers, especially for transactional email implementation and email campaigns.
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Many users recommend giving Mailjet a try, particularly because of its free plan option. They find it easy to use and worth the price, making it a promising choice for businesses in their early stages or new startups with a decent number of target customers.
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Mailjet is praised for its affordability and features, making it an attractive option for small businesses on a tight budget. Reviewers appreciate its aggressive pricing and key features, which allow them to send bulk emails at affordable prices.
Overall, Mailjet appears to be a popular choice among users looking for an affordable, feature-rich, and reliable email marketing platform that caters to the needs of small businesses and organizations on a budget.
Reviews
(1-15 of 15)Capable and easy to use email editor
- Email campaigns
- Email templates
- Optimized delivery
- I would love to be able to use Mailjet in multiple browser tabs.
- Perhaps a better preview for the different email clients would be helpful while developing the email templates
In my opinion good email deliverability, unreliable pricing
Really, [I feel] it is DISAPPOINTING that a great email delivery service provider [does] such cheap things [in my opinion]. Surely now until we get [an] alternative we will be sticking to [their] services and have already downgraded our plans. Once we get [an] alternative at reasonable pricing then Bye Bye to MailJet. Now [I think] many users like me who [did not know] earlier [will] suddenly see [a] high bill amount [and] will start posting negative reviews.
- Email delivery in inbox
- Easy interface
- Good for training institutes where subscribers keep on updating every month and removed every month
- Plan pricing
Good simple product for marketing
- Internal newsletters. Very easy to use already set up template and populate the content every week. Easy to test.
- A few email blasts to external lists.
- Ease of use
- Readymade templates; easy to modify
- Visibility of the "sent" campaigns/emails
- List management
Good service
- deliverability. not had any issue with deliverabilty
- uptime. very little downtime in the service
- communication of events
- Outgoing SMTP sometimes fails
- Test sends of campaigns sometimes take a little longer than expected
We use Mailjet for both marketing and transactional communications.
Mailjet Review
- Best price per mail in the market.
- Pretty nice and straightforward UX and design.
- It has automation features that combine with other tools to take Mailjet to the next level.
- Mail editor might hang down and if you don't save you might lose your work. This has happened 2 months ago until now. I hope Mailjet reads this review so they can fix it.
- If you send a campaign there is not feature for resending to users who didn't open the mail. This feature exists in other software, such as ActiveCampaign, where you just change the subject and resend the campaign.
- It has transactional SMS through API but is hard to use. It would be nice to have an all-in-one solution for SMS & Mail.
They have no support at all.
- Relatively cheap price.
- Intuitive dashboard.
- Clear working process.
- No support.
- Not reading tickets.
- Poor attitude.
- Poor documentation.
Mailjet is not worth the price
- Low price email alternative.
- Easy list importing.
- Nice templates for emails.
- Customer service is not excellent.
- My email list's integrity was in question. They repeatedly turned off our service questioning my results.
- Multiple times I went to use the service in need of sending out an email and our service was not working.
Mailjet: easy to deploy and maintain
- Ease of use
- Good customer support
- Useful data available
- Provides good advice
- Email validation
Mailjet is a solid, affordable, and surprisingly full-featured email marketing platform.
- Collect contact leads and segment them to different lists.
- Integrates very well with WordPress, the client's CMS system.
- Ability to design a variety of subscription forms as well as full HTML control, if desired.
- Inability to remove contacts from main list.
- Email template builder is quirky and often displays incorrectly in Outlook.
You also cannot beat the value. It's by far one of the most affordable, full-featured options and you get a lot of bang for the buck. The client that uses it was previously using AWeber and Mailjet is way more affordable and offers a similar range of features. Plus, Mailjet's tech support is much better than AWeber's.
Mailjet Review
- Importing of database
- Pricing
- Templates
- Designing emailers
- More templates
- Segmented emailers
- Better filtering of database
This is a great program for my mailing needs!
- It is easy to create templates.
- It is easy to create new campaigns.
- I like how simple it is to schedule my emails for a later date.
- Very simple to plug-in pictures, graphics, links, etc.
- More fonts to choose from
- Easier contact search options
Mailjet: It will speed you up.
- Mailjet is good at "links", it's really easy to link your content and photos to outside links.
- Mailjet is good at getting emails out in a timely fashion.
- Mailjet is really cost-effective compared to their competitors for what all you get.
- Mailjet Client Email Management leaves A LOT to be desired. It's never easy to add people to the email list.
- Mailjet gets "glitchy" from time to time. Random stuff just stops working. Like last week, I couldn't copy and paste information. This week it works fine.
- The "sign up" app also needs improvement.
A great enterprise tool for large mailing lists
- Sending mail.
- Deliverability.
- List management.
- List health automation.
- The free version offers more flexibility with sending limits than competitors.
- Easy-to-use template and campaign creation interface.
- Useful analytics to monitor how your campaigns were interacted with.
- Pre-built templates are not particularly eye-catching.
- Lacking in variety of pre-built template categories.
- The drag-and-drop interface has some quirks that could be ironed out to save steps.
- Great for communicators or marketers to reach individuals both in and out of their organization, with little learning curve required.
- Perfect for beginners.
- Perfect for marketers on a budget.
- A great tool to use for transaction marketing campaigns.
- Great for those who prefer numerous options and customization tools to both create and save templates.
- Great for communicators who need to send newsletter campaigns.
A helping hand in customer communication for CRM team
- Setting up account on Mailjet is very easy and smooth.
- It allows to add unlimited subscribers.
- Response rate on campaigns sent by this software is very high.
- They don't have any mobile application of it. This is the major drawback of this software.
- Their support facility takes longer time to resolve issues. They should have instant chat option also for quick solutions.
- Post campaign reporting functionality could be more diversified. It seems basic only.